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Product Manager (m/f/x) - User Experience image - Rise Careers
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Product Manager (m/f/x) - User Experience

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

We are looking for a strong product manager to shape and define our product experience, ensuring we deliver an iconic experience for our customers. Step into a pivotal role where your strong UX expertise, product management skills, and technical understanding will lead to exceptional user experiences. 

  • In this product management role, you will lead and shape our consistent and cohesive product experience to increase customers' value and drive business results.
  • You will apply customer- and user-centric thinking to define target audiences, use cases, needs, and pain points. You will gain a deep understanding of customer expectations through effective collaboration, user research, and analysis of customer feedback. 
  • You will define and lead end-to-end product experience patterns and collaborate hands-on with the cross organizational Dynatrace Teams to create an outstanding product experience. 
  • You will drive a UX product roadmap and define product experience optimizations in alignment with the product strategy to boost adoption, retention, and enable customers to discover product value.  
  • You have the great opportunity to improve in-product experiences to support our overall design principles, design language, and design system.  

Qualifications

  • You have 5+ years of product management experience in a software product environment or/and you have 5+ years of driving product experience outcomes.
  • You have a strong knowledge of UX including customer journeys, personas, use case development, market, business, and competitive analysis.
  • You have plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. 
  • Thinking outside the box – you can bring market and business understanding into the product to deliver differentiated value for customers and prospects, that are aligned with Dynatrace’s goals and strategy. 
  • You have a strong interest in and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ... 
  • You are a proactive and hands-on personality with a high drive and a dynamic mindset. 

Additional Information

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.  
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.  
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  
  • An environment that fosters innovation, enables creative collaboration and allows you to grow.  
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all  
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.    
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link to find out more information about our relocation program.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 70,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.
What You Should Know About Product Manager (m/f/x) - User Experience, Dynatrace

At Dynatrace, we are on the lookout for a skilled Product Manager (m/f/x) specializing in User Experience to join our dynamic team in Linz, Vienna, Austria! If you have a flair for creating iconic product experiences that resonate with users, this is the perfect opportunity for you. In your new role, you will play a key part in shaping our product journey, applying your UX expertise and product management skills to deliver unrivaled experiences for our customers. You will dive deep into customer journeys, identifying needs and pain points through user research and feedback analysis, driving a user-centric approach. Collaborating across various teams, you will help develop consistent product experience patterns, enhancing customer value and fostering business growth. Your vision will guide the UX roadmaps, driving optimizations that align with Dynatrace’s product strategy, ultimately helping our customers see the true value of our offerings. Imagine working with cutting-edge technology and on innovative solutions that make a significant impact in the software world! If you have over five years of experience managing software products or driving product experience outcomes, you're precisely who we want. We value hands-on, proactive individuals who can think outside the box. If you're excited about influencing the future of user experiences in technology, we can’t wait to meet you at Dynatrace!

Frequently Asked Questions (FAQs) for Product Manager (m/f/x) - User Experience Role at Dynatrace
What are the main responsibilities of the Product Manager (m/f/x) - User Experience at Dynatrace?

As a Product Manager (m/f/x) - User Experience at Dynatrace, you will be responsible for shaping the product experience by applying user-centric thinking and defining target audiences. Your main duties will include conducting user research, leading cross-organizational collaborations, driving the UX product roadmap, and optimizing product experience patterns to boost user adoption and retention. This role is pivotal in ensuring our products align with customer needs and ultimately deliver significant value.

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What qualifications do I need for the Product Manager (m/f/x) - User Experience role at Dynatrace?

To be considered for the Product Manager (m/f/x) - User Experience position at Dynatrace, you should have at least five years of experience in product management within a software environment or a similar duration focusing on product experience outcomes. A strong understanding of User Experience practices, including customer journeys, use case development, and market analysis, is crucial. Additionally, you should have experience working with diverse teams, a proactive mindset, and a strong interest in technical domains such as cloud technologies and SaaS.

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How does the Product Manager (m/f/x) - User Experience contribute to Dynatrace's goals?

The Product Manager (m/f/x) - User Experience plays a vital role in aligning product experience with Dynatrace’s overarching goals. By understanding user needs and market demands, you will drive product strategies that enhance the user experience, contribute to customer satisfaction, and foster business growth. Your insights and leadership will empower teams to create distinct, cohesive products that resonate with our target audiences while reinforcing Dynatrace’s brand as a leader in software intelligence.

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What is the work culture like at Dynatrace for the Product Manager (m/f/x) - User Experience position?

At Dynatrace, the work culture is innovative, collaborative, and inclusive. As a Product Manager (m/f/x) - User Experience, you will be part of a team that encourages unconventional ideas and fosters creative collaboration. We celebrate diversity in our workforce, and you'll find a supportive environment that prioritizes personal and professional growth. With flexible working models and a global mindset, we ensure that every team member feels empowered to thrive.

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What growth opportunities are available for a Product Manager (m/f/x) - User Experience at Dynatrace?

Dynatrace offers an exceptional career development program tailored to recognize and enhance your potential. As a Product Manager (m/f/x) - User Experience, you will have access to unique training opportunities, mentorship programs, and avenues to advance your career. We are committed to creating a path that aligns with your strengths and career aspirations, allowing for continuous growth and the chance to impact our global teams significantly.

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Common Interview Questions for Product Manager (m/f/x) - User Experience
Can you describe your experience with user-centric design principles as a Product Manager?

When answering this question, consider discussing specific projects where you implemented user-centric design. Highlight your methods for gathering user feedback, how you prioritized user needs in product development, and the outcomes resulting from your approach. Use metrics or qualitative insights to showcase your impact.

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How do you prioritize features for a product roadmap?

In your response, explain the frameworks you use for prioritization, such as the MoSCoW method or RICE scoring. Discuss how you balance user needs, business goals, and technical feasibility to make informed decisions. Providing an example of a past experience will make your answer more compelling.

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What strategies do you use to ensure cross-team collaboration in product development?

For this question, outline your approach to fostering collaboration among cross-functional teams. Mention regular communication practices, using collaborative tools, and methods to ensure that everyone’s voice is heard. Discuss a specific instance when your coordination led to successful outcomes in a product launch.

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How do you measure the success of a product experience?

Discuss key performance indicators (KPIs) you track to assess product experience, such as user engagement, retention rates, and customer satisfaction scores. Define how you collect and analyze this data and adjust strategies accordingly for continuous improvement. Providing examples of how you improved product experiences based on these metrics will strengthen your answer.

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Tell us how you stay updated with the latest UX trends.

To answer this, share your routine for keeping up with UX trends, including following specific thought leaders, reading industry publications, attending webinars, and participating in professional networks. Highlight how you have recently applied new trends or insights to your work as a product manager.

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Can you provide an example of a challenging product decision you made?

In your response, choose a specific challenge that required careful consideration. Describe the problem, the decision-making process you undertook, the options you evaluated, and the final outcome. Emphasize what you learned from this situation to demonstrate your ability to grow from challenges.

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What tools do you use for product management and UX research?

List the tools and apps you commonly use, such as JIRA, Trello, Figma, or Miro, and explain how each one improves your workflows and team collaboration. It’s beneficial to detail how these tools contribute to user research or performance analysis, showcasing your technical proficiency.

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How do you handle conflicting feedback from stakeholders?

Discuss your approach to receiving and analyzing conflicting feedback. Describe how you seek to understand the perspectives of different stakeholders and how you balance their input with data and user research to make informed product decisions.

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What role does data play in your decision-making process?

Explain your belief in data-driven decision-making. Provide examples of how you've used data analytics to influence product strategy and outcomes. Highlight the importance of metrics in understanding user behavior and guiding product enhancements effectively.

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What excites you about this Product Manager (m/f/x) - User Experience role at Dynatrace?

Share your genuine interest in building impactful user experiences in a technology-centric environment. Discuss the specific aspects of Dynatrace’s mission and values that align with your professional goals and how you believe you can contribute to their vision for software intelligence.

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DATE POSTED
December 7, 2024

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