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Senior Technical Asset Manager (m/f/x)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

 

Job Description

  • As a “Senior Asset Manager” in R&D you would be responsible for about 2000 applications and services used by the development teams
  • Maintaining a clean asset log
  • Ensuring only approved and verified solution are in use
  • Strong collaboration with Licensing & Procurement
  • Continuous alignment with Service Owners on use-cases, capacity, features, …
  • Owning the requirements and approval process definition and execution
  • Coordinating an ideation and change process
  • Researching technologies requested (with dedicated engineering teams) to ensure the right tools and solutions are selected and distributed
  • Responsible for consistent Distribution & Rollout over 2000+ devices

Qualifications

  • Experience with large scale developer environments
  • Technical background on developer tooling and associated diversity on technology needs
  • Technical background in either software development, SRE or Platform Engineering
  • High Communication & Social skills (especially for complicated change processes)
  • Requirements Management & Processes

Additional Information

​​​​​​What's in it for you?

  • one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.   
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   
  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. 
  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. 
  • Please be aware that we offer only employment contracts, and we are considering a hybrid working setup (2/3 days per week in the office).
  • Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities). If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. 

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What You Should Know About Senior Technical Asset Manager (m/f/x), Dynatrace

As a Senior Technical Asset Manager at Dynatrace in Linz, Austria, you'll play a vital role in overseeing around 2000 applications and services utilized by our dynamic development teams. Your main objective will be to maintain a clean asset log, ensuring that only approved and verified solutions are in play. This position is all about collaboration; you'll work closely with our Licensing & Procurement teams and continually align with Service Owners regarding use cases, capacity, and features. You’ll lead the approval process and manage the ideation and change processes effectively. Your expertise in researching technologies, alongside dedicated engineering teams, will be crucial in selecting and distributing the right tools and solutions. Additionally, you'll be responsible for the seamless distribution and rollout across more than 2000 devices. If you have experience with large-scale developer environments and a technical background in software development, SRE, or platform engineering, this job is crafted for you! With strong communication skills, especially in navigating complex change processes, you'll embody the spirit of Dynatrace, where innovation thrives. We offer a flexible working model, a supportive environment for creative collaboration, and a tailor-made career development program that recognizes your potential. Join us and help make software work perfectly!

Frequently Asked Questions (FAQs) for Senior Technical Asset Manager (m/f/x) Role at Dynatrace
What are the key responsibilities of a Senior Technical Asset Manager at Dynatrace?

A Senior Technical Asset Manager at Dynatrace is responsible for managing approximately 2000 applications and services, maintaining a clean asset log, ensuring the usage of only approved solutions, collaborating with Licensing & Procurement, aligning with Service Owners on various aspects, and overseeing the research and distribution of technologies requested.

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What qualifications do I need to be a Senior Technical Asset Manager at Dynatrace?

To qualify as a Senior Technical Asset Manager at Dynatrace, candidates should have experience in large-scale developer environments, a technical background in software development, SRE, or Platform Engineering, strong communication skills, and proficiency in requirements management and processes.

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What is the work culture like at Dynatrace for a Senior Technical Asset Manager?

Working at Dynatrace as a Senior Technical Asset Manager means being part of a culture that fosters innovation and creative collaboration. Employees push boundaries, embrace unconventional ideas, and gain access to a globally diverse environment full of opportunities for growth and career development.

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Is remote work an option for the Senior Technical Asset Manager position at Dynatrace?

Yes, Dynatrace offers flexible working models for the Senior Technical Asset Manager role, with options for full remote or hybrid setups, allowing employees to balance their home and office work effectively.

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What support does Dynatrace offer for relocation?

Dynatrace provides comprehensive support for relocation, including a relocation allowance, assistance with visas and work permits, accommodation, language courses, and a dedicated buddy program to help new employees settle in smoothly.

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What technologies will I be working with as a Senior Technical Asset Manager at Dynatrace?

As a Senior Technical Asset Manager at Dynatrace, you will work with the latest technologies in a fast-paced environment, engaging with advanced tools related to observability, application security, and AIOps to enhance cloud operations.

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What career development opportunities are available for a Senior Technical Asset Manager at Dynatrace?

Dynatrace offers a unique career development program for Senior Technical Asset Managers, focusing on recognizing individual potential, promoting strengths, and supporting career achievement through tailored growth opportunities.

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Common Interview Questions for Senior Technical Asset Manager (m/f/x)
How do you manage a large-scale asset log effectively?

To manage a large-scale asset log effectively, I prioritize regular updates, conduct consistency checks to eliminate discrepancies, and use automated tools for tracking and reporting, ensuring all entries are verified and approved.

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Describe your experience with licensing and procurement processes.

My experience with licensing and procurement processes includes collaborating with cross-functional teams to ensure compliance, analyzing vendor proposals, negotiating contracts, and ensuring that all solutions meet both business needs and legal requirements.

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Can you explain your approach to research and technology selection?

My approach to research and technology selection involves gathering requirements through stakeholder engagement, analyzing tech trends, conducting feasibility studies, and collaborating with engineering teams to ensure the chosen tools fit specific use cases.

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How do you ensure effective communication during change processes?

I ensure effective communication during change processes by establishing clear channels, holding regular update meetings, and providing detailed documentation that outlines changes, benefits, and impacts to all stakeholders involved.

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What experience do you have in managing distributions across multiple devices?

I have substantial experience in managing distributions across multiple devices by implementing standardized rollout procedures, performing testing phases to gather user feedback, and enhancing communication to ensure all teams are informed during the distribution process.

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How do you align with service owners regarding capacity and feature requirements?

I align with service owners by scheduling regular capacity planning meetings, sharing analytics that indicate usage trends, and involving them in brainstorming sessions to determine feature requirements that cater to current and future demands.

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What tools do you use for asset management?

For asset management, I often utilize tools like ServiceNow and Jira for tracking assets, alongside Microsoft Excel for analysis and reporting, ensuring that every stage of the asset lifecycle is monitored efficiently.

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How do you handle conflicts during the ideation and change process?

I handle conflicts during the ideation and change process by fostering open dialogue, actively listening to concerns, and seeking compromise, ensuring all parties feel heard and focused on shared objectives.

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What strategies do you employ for effective collaboration with development teams?

I employ strategies like establishing clear communication protocols, scheduling regular check-in meetings, and creating shared documents where everyone can provide input and updates to promote transparency and teamwork.

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How do you evaluate the performance of the tools and solutions in use?

I evaluate the performance of tools and solutions through metrics tracking, user feedback collection, and analyzing key performance indicators to assess their effectiveness in meeting the objectives set forth for our development teams.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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