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Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

  • Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

  • Bonus Incentives

  • Paid Certifications

  • Tuition Reimbursement

  • Comprehensive Benefits

  • Career Advancement

  • This position will pay between $16.50 - $17.65/hr based on experience

*This position is a full-time onsite role at Tower - Phoenixville Hospital in King of Prussia, PA  *

We are seeking a Medical Records/Health Information Management Specialist.

Job Responsibilities:

  • Completes analysis/reanalysis of all records accurately and timely

  • Completes accounts from Meditech System Waiting for Documentation and Missing Document work queues when missing documentation is received.

  • Follow-up with ancillary/nursing departments for missing documentation as outlined.

  • Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.

  • Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.

  • Reviews medical record documentation in electronic medical records and, creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).

  • Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.

  • Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.

  • Identifies systematic problems and routes to the Manager for facility resolution.

  • Promptly reports issues and trends not complying with facility or corporate policies/standards.

  • Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.

  • Other duties as assigned

Experience We Love:

  • Knowledge of CMS, and Joint Commission regulations preferred

  • EMR experience preferred

  • Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience)

Certifications:

  • CRCR Required within 9 months of hire (company paid)

#LI-BM1

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

  • Innovation

  • Work-Life Flexibility

  • Leadership

  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Average salary estimate

$35526 / YEARLY (est.)
min
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$34320K
$36732K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Records Specialist, EnsembleHP

Welcome to Ensemble Health Partners, where we believe that healthcare is all about meaningful connections! We’re currently seeking a passionate Medical Records Specialist to join our dynamic team in King of Prussia, PA. At Ensemble, we're at the forefront of technology-enabled revenue cycle management solutions, working diligently to support hospitals and healthcare providers across the nation. As a Medical Records Specialist, you’ll play a vital role in ensuring that patient records are accurate, complete, and readily accessible. Your responsibilities will include thoroughly analyzing and reviewing medical records while maintaining compliance with healthcare regulations. You'll engage with departmental staff to follow up on documentation, troubleshoot any issues, and ensure the smooth processing of medical records. What’s more, you’ll benefit from a supportive workplace that focuses on your growth. We offer paid certifications and tuition reimbursement, allowing you to expand your professional skill set while receiving competitive pay, ranging from $16.50 to $17.65 per hour based on experience. At Ensemble, we pride ourselves on our culture of collaboration, innovation, and recognition. We're not just a company; we're a community committed to improving the healthcare experience for everyone involved. If you're looking for a fulfilling career path where you can truly make a difference, apply today to join our Ensemble family!

Frequently Asked Questions (FAQs) for Medical Records Specialist Role at EnsembleHP
What are the responsibilities of a Medical Records Specialist at Ensemble Health Partners?

As a Medical Records Specialist at Ensemble Health Partners, you will be responsible for analyzing and maintaining medical records, ensuring their accuracy, and addressing any missing documentation. You will follow up with departments to retrieve necessary documents, update management on the status of incomplete records, and create deficiencies in our management system when necessary. This role requires diligent management of specific work queues to guarantee timely processing while adhering to company standards and healthcare regulations.

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What qualifications are needed to become a Medical Records Specialist at Ensemble Health Partners?

To qualify for the Medical Records Specialist position at Ensemble Health Partners, candidates should ideally have knowledge of CMS and Joint Commission regulations, with previous EMR and healthcare revenue cycle experience preferred. Though not mandatory, an acute care facility HIM experience is a plus. You will be required to obtain a CRCR certification within the first nine months of employment, which will be funded by the company.

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What benefits does Ensemble Health Partners offer to Medical Records Specialists?

Ensemble Health Partners provides a comprehensive benefits package for Medical Records Specialists, which includes healthcare coverage, paid time off, retirement plans, and well-being programs to support your physical and emotional health. Additionally, you can take advantage of tuition reimbursement and professional development opportunities, making this a fantastic place for both your career advancement and personal growth.

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Is experience in a healthcare setting important for the Medical Records Specialist role at Ensemble Health Partners?

Yes, having experience in a healthcare setting, especially in health information management or revenue cycle functions, is advantageous for a Medical Records Specialist role at Ensemble Health Partners. This experience will give you a solid foundation in the principles of medical record accuracy, compliance with regulations, and effective collaboration with clinical staff, all of which are crucial to the success of the position.

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What is the work culture like at Ensemble Health Partners for Medical Records Specialists?

The culture at Ensemble Health Partners is centered around collaboration, innovation, and recognition. You'll find a supportive and friendly atmosphere where each associate is valued and encouraged to contribute ideas. As a Medical Records Specialist, you will have the opportunity to engage in a dynamic work environment that emphasizes personal growth and professional development, ensuring that you can thrive in your role.

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Common Interview Questions for Medical Records Specialist
What specific duties have you performed in previous medical records positions?

In answering this question, share relevant experiences that highlight your skills in managing, analyzing, and completing medical records. Discuss any specific software you've used, the types of records you've worked with, and your familiarity with compliance regulations. Make sure to connect your past experiences to the responsibilities outlined in the Medical Records Specialist position at Ensemble Health Partners.

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How do you ensure accuracy in medical records documentation?

You can address this question by discussing your attention to detail and methods for double-checking entries. Mention processes such as cross-referencing documents, reviewing for completeness, and following protocols for document management. Emphasize your commitment to maintaining high accuracy standards, which is essential for a Medical Records Specialist at Ensemble Health Partners.

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How would you handle a situation where you encounter missing patient documentation?

Explain your proactive approach to resolving such issues. Describe how you would follow up with the relevant departments or providers about missing documentation, and underscore the importance of communication and collaboration in ensuring comprehensive patient records. This showcases your problem-solving abilities and team-oriented mindset, qualities valued by Ensemble Health Partners.

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What software tools are you familiar with that could benefit your work as a Medical Records Specialist?

Outline any experience you have with electronic medical record (EMR) systems, databases, or specific software used in healthcare documentation. Emphasize how your familiarity with these tools can streamline processes and enhances accuracy in managing medical records, aligning with the technological innovations at Ensemble Health Partners.

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Can you describe a challenging project you managed and the outcome?

Choose a relevant example that demonstrates your organizational skills and your ability to manage tasks related to medical records. Discuss the challenge, how you planned your approach, and the successful outcome, emphasizing your role in achieving it. This reflects your capability to handle the demands of the Medical Records Specialist position at Ensemble Health Partners.

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How do you prioritize your tasks when managing multiple accounts or records?

Discuss your strategies for prioritization, such as assessing urgency, compliance deadlines, and the importance of each task. Illustrate this with a specific example from your experience where you effectively managed competing deadlines without sacrificing quality, which is invaluable in a Medical Records Specialist role.

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How do you stay updated on changes in healthcare regulations related to medical records?

Address your commitment to continuous education and staying informed by following industry news, attending workshops, or being actively involved in professional organizations. Mention how this knowledge ensures you comply with best practices and regulations, which is crucial for a Medical Records Specialist at Ensemble Health Partners.

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What do you believe are the most important qualities for a Medical Records Specialist?

Talk about essential qualities such as attention to detail, effective communication skills, and the ability to work well with others. Relate these qualities back to Ensemble Health Partners and how they foster a culture striving for excellence and customer obsession.

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How would you handle a disagreement with a colleague regarding documentation?

Explain how you would approach such a disagreement constructively, focusing on open communication and collaboration. Emphasize the importance of maintaining professionalism while trying to reach a mutual understanding, which is vital in ensuring accurate medical records at Ensemble Health Partners.

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Why do you want to work for Ensemble Health Partners as a Medical Records Specialist?

Reflect on the company’s values, culture, and growth opportunities that resonate with you. Share how Ensemble Health Partners' commitment to healthcare excellence and innovation aligns with your professional goals, and express genuine enthusiasm about contributing to their mission and vision.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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