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National Account Manager, Retail

Company Description

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees

    Job Description

    The Regional Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base. 

    Develop and target regional accounts and prospects in conjunction with the Director of Sales to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography.

    • Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals
    • Builds relationships with current customers while growing the revenue and profits through service changes and price increases.
    • Communicates regulatory compliance issues to customers.
    • Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers.
    • Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group.
    • Works as liaison between customers and accounts payable department for collection of receivables when requested.
    • Assists with coordination and implementation of Regional and National account sales activities.
    • Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition.
    • Creates presentations for key sales customers and prospects. 
    • Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution.
    • Completes territory routing plans, territory forecasts and customer business reviews.
    • Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space.
    • Provide management with information used to evaluate regional & national opportunities.
    • Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers.
    • Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations.
    • Monitor and communicate sales performance against goals through approved performance metrics.
    • This is a combined hunter and farmer sales position, managing a BOB while driving territory growth through new business prospects.
    • Perform other reasonably related tasks as assigned by management.

    Qualifications

    Basic Qualifications: 

    • Bachelor’s Degree in Business, Sciences, Marketing or Management.
    • 3+ years’ experience in outside sales & selling outsourced services to the manufacturing and industrial market or related industries.
    • 5+ Years of sales experience manage multiple accounts.

    Preferred Qualifications:

    • Knowledge of RCRA, DOT, DEA regulatory environment preferred
    • Similar background/experience within waste management/environmental services
    • Proficiency in Microsoft Word, Excel and PowerPoint, Salesforce
    • Experience in managing a territory while demonstrating a proven track record of sales success achieving or exceeding aggressive growth targets and sales quotas.
    • Self-directed with the ability to work on multiple projects with competing priorities and deadlines
    • Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry
    • Demonstrates established relationships or the ability to rapidly establish relationships within the Environmental Health and Safety, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the manufacturing industry.
    • Up to 50% travel by car to customers within territory & possible overnight & weekend travel.
    • Must own reliable automobile, have valid driver’s license and maintain minimum required automobile insurance coverage.

    Additional Information

    Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

    We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence.  Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.  This line is dedicated to disability applications only.  No other inquiries will receive a response. 

    Average salary estimate

    $70000 / YEARLY (est.)
    min
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    $60000K
    $80000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About National Account Manager, Retail, Enviri Corporation

    Are you ready to take your sales career to the next level? As a National Account Manager at Clean Earth, based in King of Prussia, PA, you'll play a crucial role in driving business growth and making a positive impact on the environment. Clean Earth is a leading provider of environmental services, specializing in solutions for hazardous and non-hazardous waste, while emphasizing sustainability through recycling and waste reuse. In this dynamic role, you'll be responsible for expanding our footprint within pre-assigned territories, tapping into existing client relationships and forging new ones through consultative sales strategies. Your mission will involve not just meeting but exceeding sales goals, managing the entire engagement cycle from prospecting to contract renewals. You'll build and maintain strong relationships with customers, offering solutions that prioritize their needs while aligning with Clean Earth's value proposition. With an emphasis on teamwork, you'll collaborate closely with Field Operations and Customer Service to ensure customer satisfaction and address any concerns. By executing well-defined strategies, you’ll maximize revenue and customer loyalty. If you're driven, self-directed, and eager to make an impact in an organization that values growth, we're excited to hear from you and see how you can contribute to Clean Earth’s mission.

    Frequently Asked Questions (FAQs) for National Account Manager, Retail Role at Enviri Corporation
    What responsibilities does a National Account Manager at Clean Earth have?

    The National Account Manager at Clean Earth is responsible for expanding business in designated territories, meeting sales goals, acquiring new customers, and developing existing accounts. You'll manage the entire sales cycle and build strong relationships, focusing on customer satisfaction and revenue growth.

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    What qualifications are required for the National Account Manager position at Clean Earth?

    Candidates for the National Account Manager role at Clean Earth should have a Bachelor's degree, along with at least 3 years of outside sales experience in the manufacturing or industrial market. Experience in waste management and proficiency in sales tools like Salesforce are highly valued.

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    How does Clean Earth support its National Account Managers in achieving sales goals?

    Clean Earth provides National Account Managers with comprehensive sales strategies, tools, and resources to enhance customer engagements and monitor performance against goals. Close collaboration with operational teams ensures swift resolution of customer needs, aiding in achieving sales objectives.

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    Is there an emphasis on travel for the National Account Manager role at Clean Earth?

    Yes, the National Account Manager role at Clean Earth requires up to 50% travel for client engagements. This may include local site visits, with the potential for overnight travel to expand customer relationships and drive sales growth.

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    What type of culture can a National Account Manager expect at Clean Earth?

    Clean Earth fosters a positive work culture focused on employee growth and development. Recognized as a 2024 Most Loved Workplace®, the company emphasizes teamwork, innovation, and a commitment to environmental stewardship, making it an inspiring place to work.

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    Common Interview Questions for National Account Manager, Retail
    Can you describe your sales process as a National Account Manager?

    In addressing this question, outline your systematic approach to sales, emphasizing your ability to prospect, build relationships, and lead detailed sales presentations that articulate the value of Clean Earth’s services.

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    How do you develop and maintain relationships with clients?

    Discuss strategies you use to establish rapport, such as regular check-ins, personalized communication, and providing value through insights or solutions that meet the client’s needs specifically.

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    What strategies do you use to meet sales targets?

    Share examples of specific strategies you’ve implemented in the past, such as leveraging CRM technology for tracking, setting measurable goals, and conducting regular performance reviews to stay on track.

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    How have you handled difficult clients in the past?

    Provide a scenario where you effectively resolved a conflict with a challenging client, focusing on your problem-solving skills and ability to remain calm while finding a resolution that satisfied both parties.

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    What experience do you have in adapting sales techniques according to different customer needs?

    Illustrate your flexibility by discussing instances where you tailored your sales approach based on the unique characteristics or requirements of diverse customers, ensuring a more personalized service.

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    How do you prioritize your accounts and manage time effectively?

    Talk about your organizational skills, maybe discussing specific tools or techniques you use to track account progress and prioritize your schedules to maximize efficiency.

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    What do you believe sets Clean Earth apart from its competitors?

    Articulate your understanding of Clean Earth’s mission and values, highlighting its commitment to sustainability and innovative services in environmental management as key differentiators.

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    How do you stay up-to-date with industry regulations impacting your sales?

    Mention any relevant resources, networks, or educational opportunities you engage with to maintain awareness of regulatory changes, which are crucial in environmental services.

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    Can you provide an example of a successful sales pitch you've made?

    Be prepared to share a compelling success story from your past, discussing your preparation, delivery, and the results achieved through your effective pitch.

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    What tools do you find essential for your sales role?

    Discuss tools like CRM systems, data analysis platforms, and communication software that aid your sales process, reinforcing your tech-savvy nature in a modern sales environment.

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    Enviri is transforming the world to green, as a trusted global leader in providing a broad range of environmental services and related innovative solutions. The company serves a diverse customer base by offering critical recycle and reuse solution...

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    DATE POSTED
    April 18, 2025

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