Cloud Platform Engineer

As a Cloud Platform Engineer at Epic, your primary responsibilities will include deploying and maintaining IaaS and PaaS resources to public cloud providers, developing solutions for high-performance infrastructures, and ensuring the confidentiality, integrity, and availability of Epic's Hosting services. You'll also need to follow security policies and procedures, escalate potential security incidents, and implement troubleshooting measures as necessary.

To qualify for the Cloud Platform Engineer role at Epic, candidates should have a Bachelor's Degree in Computer Information Systems (CIS), Information Systems (IS), Information Technology (IT), or a related field. Additionally, experience with cloud providers like Azure, AWS, or Google Cloud Platform is preferred, along with familiarity with Infrastructure as Code technologies such as Terraform or CloudFormation, and a solid understanding of Linux and Windows Server operating systems.

Yes, Epic provides financial relocation assistance for the Cloud Platform Engineer position, as this role is based at our campus in Madison, WI. We recruit nationally, so if you're ready for a change, we’ll help make your move smooth and helpful!

Epic offers a variety of unique benefits to Cloud Platform Engineers, including competitive compensation, annual raises, bonuses, and stock grants. You'll also enjoy a vibrant work environment featuring themed offices, access to delicious, affordable meals prepared by talented chefs, and opportunities for travel after five years—an incredible four-week sabbatical awaits, allowing staff to explore the world while continuing their professional development!

The work culture at Epic is vibrant and supportive, emphasizing an innovative, team-oriented approach. The uniquely designed office spaces encourage collaboration and creativity while allowing for a relaxed atmosphere. Employees are encouraged to take on new challenges, contribute ideas, and engage in various activities both within the office and outside of work. Epic's commitment to diversity, equity, and inclusion ensures everyone feels valued and empowered in their role.

When answering this question, it's essential to detail your hands-on experience with specific cloud providers. Highlight any projects you've worked on, mentioning technical challenges faced and how you overcame them. Discuss your familiarity with their core services such as compute, storage, and networking components and any certifications you hold.

Provide specific examples of projects where you implemented IaC tools like Terraform or CloudFormation. Detail how you automated deployments, managed infrastructure changes, and improved overall efficiency. Highlight the benefits you experienced in terms of speed, accuracy, and repeatability.

Discuss the importance of following best practices for cloud security, including using identity and access management, encrypting data, monitoring resources, and adhering to compliance requirements. Give examples from your previous experiences in which you successfully identified vulnerabilities and mitigated risks in cloud environments.

Share the tools and methodologies you rely on for troubleshooting, such as utilizing monitoring dashboards, applying logging tools, or checking resource health. Walk through a specific incident where you successfully diagnosed and resolved an issue, emphasizing your analytical approach.

In this response, summarize key networking concepts like TCP/IP, DNS, load balancing, and firewall configurations you've encountered in your cloud engineering experience. Discuss how you have used this knowledge to design or troubleshoot network infrastructures in past projects.

Mention specific resources such as online courses, tech blogs, cloud provider documentation, webinars, or community forums. Highlight how continuous learning has improved your skills and how you apply that knowledge to your current role or projects.

Choose a relevant concept, perhaps relating to cloud infrastructure or services, and simplify it for a non-technical audience. This question tests your communication skills and your ability to convey technical information clearly, so focus on using straightforward language and analogies.

Discuss your passion for cloud technology and how you align with Epic's mission and culture. Highlight what excites you about the opportunity, whether it's the innovative environment, commitment to healthcare, or the chance for professional growth in a supportive company.

Use the STAR method (Situation, Task, Action, Result) to describe your experience working on a team project. Focus on your role, how you contributed to the team's success, and any challenges faced or lessons learned during the collaboration.

Explain strategies you employ to achieve high availability, like using load balancers, redundancy, and failover plans. Discuss the importance of having a disaster recovery strategy in place and any specific tools or frameworks you've implemented to ensure business continuity.