Training Assistant - job 1 of 2

As a Training Assistant at Epic, you’ll be involved in supporting various teams, which includes managing schedules, organizing training materials, and ensuring smooth operations for departments like Clinical Informatics and Accounting. Your role is essential in fostering communication and collaboration among team members, ultimately contributing to the overall success of the company.

To qualify for the Training Assistant position at Epic, candidates should have experience with Microsoft Office products, a strong academic background, and excellent communication skills. Attention to detail is crucial, as you will be handling sensitive information and facilitating training sessions. Most importantly, you should be willing to relocate to Madison, WI, if you aren’t already local.

The work environment for a Training Assistant at Epic is anything but typical. Our campus is designed with creativity and collaboration in mind, featuring uniquely themed spaces that encourage teamwork. Alongside the vibrant community, you’ll enjoy delicious meals and leisure opportunities, making work here exceptionally enjoyable. It’s a culture that prioritizes employee well-being and creativity.

Yes! Epic offers financial relocation assistance for those moving to Wisconsin for the Training Assistant role. We aim to attract top talent from across the nation and make the transition as smooth as possible.

Epic provides comprehensive benefits for Training Assistants, including health and wellness programs, merit-based compensation, annual raises, bonuses, and stock grants. Additionally, employees can enjoy a four-week sabbatical after five years, helping you recharge and pursue personal interests.

When answering this question, highlight your interpersonal skills, organization, and attention to detail, as these are crucial for the role. Provide specific examples of how you've used these skills in previous positions or during academic projects.

Discuss your approach to task management. You might explain that you would prioritize tasks based on deadlines, importance to the broader team goals, and how they align with current training initiatives at Epic. Share techniques you use to stay organized, such as to-do lists or project management tools.

Select a specific example where your collaboration was key to the team's success. Emphasize your communication skills and how you contributed to achieving a common goal, while also showing your ability to adapt to different team dynamics.

Discuss your admiration for Epic’s commitment to innovation in healthcare software and inclusivity in the workplace. Mention how the company’s values align with your professional aspirations and why the unique campus environment excites you.

When answering this question, use the STAR method (Situation, Task, Action, Result). Describe a situation that was challenging, what you needed to accomplish, the action you took, and what the positive outcome was. Focus on your problem-solving skills.

Mention specific practices you use to maintain attention to detail, such as double-checking your work or using checklists. Provide examples of how your detail-oriented nature has positively impacted past projects or tasks.

Discuss your proficiency with Microsoft Office, providing examples of how you’ve used tools like Excel for data analysis or PowerPoint for presentations. Highlight any advanced skills you have that might be beneficial in the training role.

Explain your approach to receiving feedback as an opportunity for growth. Share a specific instance where you received constructive criticism and how you used that feedback to improve your performance.

Share intrinsic motivators such as a passion for learning, helping teams succeed, or improving processes. Connecting your motivations to the values of Epic can demonstrate your alignment with the company’s culture.

Talk about techniques you employ to manage your time effectively, such as setting priorities, using digital tools for project management, or creating structured schedules. Give examples of how your organization has led to successful outcomes in your previous roles.