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Style Advisor, Brickell Heights

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisor to join the Equinox team at its state-of-the-art opening in Brickell Heights. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Style Advisor provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisor  takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisor also assists with the timely and accurate completion of operational tasks. 

RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

  • Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  • Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

  • Understands and upholds all loss prevention and inventory management policies on a consistent basis
  • Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION

  • Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION

  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

  • The ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Essential Physical Requirements:

  Standing, sitting, and walking

  Squatting, bending, and reaching

Additional Information

ADDITIONAL INFORMATION

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Style Advisor, Brickell Heights, Equinox

As a Style Advisor at Brickell Heights, you'll be joining the dynamic and engaged team at Equinox, a brand that stands at the forefront of lifestyle innovation. We're looking for someone energetic, creative, and enthusiastic to deliver unparalleled customer experiences to our visitors at The Shop and within our club. Your primary responsibilities will include achieving your monthly sales goals while ensuring that every interaction with clients feels personal and fulfilling. Understanding our services and product offerings is key, allowing you to genuinely connect with our members and visitors. In this role, you'll partner closely with the Shop MOD to uphold operational excellence, adhering to our loss prevention and inventory policies, and assisting with the timely execution of daily tasks. You'll also play a vital part in maintaining The Shop’s presentation while ensuring adherence to our stylish brand standards. Building relationships with your colleagues and continuously developing your knowledge of the industry adds value to your role as a Style Advisor. If you're passionate about health, wellness, and the latest in fashion, you'll thrive in this collaborative environment. Together, we'll pave the way for our members to maximize their potential. At Equinox, success is a community effort, and we’re excited to find someone who is ready to help us lead the way in lifestyle leadership.

Frequently Asked Questions (FAQs) for Style Advisor, Brickell Heights Role at Equinox
What are the responsibilities of a Style Advisor at Equinox Brickell Heights?

As a Style Advisor at Equinox Brickell Heights, your responsibilities center around providing exceptional customer experiences while achieving sales goals. You'll assist the Shop MOD with operational tasks, maintain store presentation, and ensure adherence to company policies. Additionally, building relationships with clients and colleagues is crucial, fostering a collaborative environment to enhance member satisfaction.

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What qualifications do I need to become a Style Advisor at Equinox?

To become a Style Advisor at Equinox, it is essential to have experience in customer service, preferably in retail. You should possess excellent communication, time management, and organizational skills. A diligent work ethic and the ability to take directions will help you thrive in this role. Being available for a varied schedule is also a plus, as it will help meet the unique needs of our retail business.

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How does Equinox support the career growth of a Style Advisor?

Equinox actively supports the growth of its Style Advisors through ongoing training and development programs, encouraging team spirit and collaboration. The environment promotes learning about industry trends and enhancing your skills to better serve our members. Exciting career opportunities within our expanding brand portfolio also pave the way for advancement.

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What benefits do Style Advisors receive at Equinox Brickell Heights?

Style Advisors at Equinox Brickell Heights enjoy a competitive salary accompanied by industry-leading commission opportunities. Furthermore, employees benefit from a complimentary club membership plus perks on services and products, including personal training, Pilates, and spa offerings – all designed to enhance your experience and lifestyle.

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Can a Style Advisor at Equinox work flexible hours?

Yes, a Style Advisor at Equinox can work flexible hours. The role often requires availability to meet the unique demands of the retail business, making it essential for candidates to be adaptable to various schedules. This flexibility helps ensure the team provides outstanding service at all times.

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Common Interview Questions for Style Advisor, Brickell Heights
How would you provide an unparalleled customer experience as a Style Advisor at Equinox?

To provide an unparalleled customer experience as a Style Advisor at Equinox, I would actively listen to clients’ needs and preferences, offering personalized recommendations. I would focus on building genuine rapport and ensuring a welcoming atmosphere that aligns with Equinox's commitment to excellence.

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Can you describe your sales strategy as a Style Advisor?

My sales strategy involves understanding client preferences and tailoring my approach accordingly. I'd prioritize building relationships, maintaining extensive product knowledge, and engaging in effective communication to create an inviting shopping experience that naturally leads to conversions.

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What do you consider key attributes for a successful Style Advisor?

Key attributes for a successful Style Advisor include strong communication skills, adaptability, and a passion for service. It's vital to be approachable, knowledgeable about products, and dedicated to meeting clients’ needs while effectively collaborating with colleagues.

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How do you handle challenging customer situations in retail?

When faced with a challenging customer situation, I would first remain calm and attentive, actively listening to the customer's concerns. I would empathize with them and work toward finding a resolution by offering solutions that align with company policy while still prioritizing customer satisfaction.

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What techniques do you use to stay organized in a fast-paced environment?

In a fast-paced environment, I prioritize tasks using a system that distinguishes urgent tasks from those that can be managed later. I maintain a checklist for daily responsibilities and regularly check inventory status to ensure my workload remains efficient and manageable.

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Why do you want to work as a Style Advisor for Equinox?

I am drawn to Equinox because of its commitment to innovation in the lifestyle and fitness industry. I align with the brand’s values of maximizing potential and fostering a community atmosphere. Working here would allow me to blend my passion for style and health while making a meaningful impact.

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How do you stay informed on current fashion trends to assist clients effectively?

I stay informed on current fashion trends by subscribing to industry publications, following influential fashion bloggers, and attending workshops or events. This knowledge equips me to provide valuable insight and recommendations to clients that resonate with their personal style.

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Describe a time when you exceeded a customer's expectations.

In a previous role, I had a customer looking for a specific outfit for an event. I took the time to listen to their vision and suggested several options, ultimately following up with them to ensure their satisfaction post-purchase. The customer was thrilled and returned for future shopping, which was immensely rewarding.

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How would you embody Equinox's culture in your role as a Style Advisor?

I would embody Equinox’s culture by actively participating in team initiatives, promoting positivity, and supporting my colleagues. Living the brand values daily, I would engage with customers authentically, demonstrating my commitment to the ethos of maximizing life through lifestyle choices.

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What would you do if you noticed a fellow employee struggling?

If I noticed a fellow employee struggling, I would approach them with empathy and offer my assistance. I believe in fostering a supportive team environment and would encourage open communication, allowing them to feel comfortable seeking help when needed.

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DATE POSTED
April 18, 2025

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