Clinical Outcomes Director

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.

About the Role

The Clinical Outcomes Director is responsible for defining and benchmarking patient outcomes and continuously monitoring outcomes by cohorts, service lines, etc. The Clinical Outcomes Director will maintain up-to-date knowledge of industry and academic innovations and collaborate cross-functionally to identify opportunities to improve outcomes. The Clinical Outcomes Director will have extensive experience in clinical science with strong execution skills to meet deadlines and create impactful reports conveying outcomes and recommendations for improvement.

• Establish and continually validate outcome definitions, assessment methods, and expectations for patient outcomes that achieve stakeholder needs and demonstrate value across the organization.
• Collaborate with teams across the organization including: Data & Insights and Enterprise teams to support value-based contract development, Marketing to deliver Annual Outcomes Report, Program Development and Product to support program evaluation (as an R&D functional collaboration), and others.
• Generate high quality, interpretable monthly, quarterly, and annual reports on outcomes and drivers of outcome.Identify levers and opportunities to improve outcomes for different patient populations or service lines by staying current on research literature and evaluating factors influencing outcomes in our patient population.
• Create executive summaries and visual reports to senior leadership.
• Translate work for both internal and external audiences.
• Evaluate sustainment of clinical outcomes for patients post-discharge.
• Perform other duties as assigned. 

• Master’s degree and/or PhD/PsyD in psychology or related field.
• 8+ years of experience evaluating behavioral health outcomes in industry and/or academic settings (experience in the eating disorder field a plus).
• Strong problem solving, quantitative and analytical abilities including trend analysis benchmarking with the ability to translate to strategy (use of R and SQL a plus).
• Demonstrated ability to think flexibly to drive innovation and achieve strong patient outcomes from clinical intervention.
• Proven ability to build effective relationships across an organization, including the ability to promote ideas persuasively and effectively.
• Demonstrated ability to multi-task and prioritize in a dynamic environment.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

Diversity, Equity, Inclusion, Belonging

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. 

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.