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Clinical Partnerships Representative

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.


Founded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.



The Clinical Partnerships Representative (CPR) will boost patient acquisition by activating and nurturing professional relationships. As the “face” of Equip, the CPR embodies our values and mission and positions themselves as an eating disorder resource and Equip treatment expert in their territory. This role involves building a strong brand presence and forging strategic referral partnerships across an assigned territory to meet patient referral targets. Responsibilities include building and executing on a market strategy, relationship cultivation across a diverse portfolio of professionals and organizations, local marketing activities, data management, event planning, and subject matter expertise of the Equip treatment model.


An ideal candidate has experience managing a book of business and is energized by exceeding quotas and goals in high-growth, fast-paced environments, particularly within healthcare. They possess sharp organizational skills and can manage details in a rapidly evolving environment. The right person has excellent interpersonal skills and is capable of influencing at all levels of an organization. They are comfortable in a remote role and a remote team with high autonomy and self-motivation. An ideal candidate will have existing relationships in healthcare and behavioral healthcare fields and experience prospecting, developing, and nurturing business partnerships in a full sales cycle.


***Must be based in Connecticut, Rhode Island, or New York (but outside of City Metro/Long Island)****


Responsibilities:
  • Utilize market analysis and strategy to maximize brand reach and provider relationships within a territory
  • Cultivate new relationships and nurture existing ones through video conference calls, in-person meetings and events, and exceptional communication
  • Deliver on patient referral targets and outreach goals
  • Manage data, outreach efforts, and reports in a CRM to demonstrate territory performance, identify key areas for improvement, and inform future strategy
  • Effectively plan and execute regional events that drive engagement with the target professional audience
  • Cultivate relationships with medical providers and hospitals through educational presentations and in-services
  • Deeply understand the specific territory’s needs and position Equip as a solution for providers
  • Effectively re-engage or repair existing relationships
  • Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for referral partners.
  • Work collaboratively with marketing, clinical operations, and client success teams to effectively penetrate new markets
  • Identify local sponsorship opportunities and represent Equip at conferences


Qualifications:
  • Bachelor’s degree or higher
  • Territory is Lower New England (CT, RI, NY - excluding NYC boroughs and Long Island)
  • 2+ years experience in a sales or business development role, preferably in healthcare
  • Strong interpersonal skills, relationship-building expertise, and professional presence
  • Ability to effectively and professionally communicate, build rapport, and influence at all levels of an organization
  • Sharp organizational skills with capability to manage details in a fast-paced, fluid environment
  • Proven track record of meeting assigned goals
  • Comfortable with a remote role and a remote team with high autonomy and self-motivation
  • Ability to think critically to quickly and accurately work through challenges and rapid change


Travel Expecations
  • Travel percentage breakdown: 
  • Up to 25% travel; Reasons for travel within and outside of territory:
  • Typical weekly meetings within territory; may involve overnight travel depending on territory/schedule
  • Team On-sites, onboarding, ongoing training (1-3 per year)
  • Out-of-state conferences per year (1-2 per year)


$76,000 - $120,000 a year
The pay range for this position in the US is $76000- $120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. We are open to compensation negotiation. This role can only be remote Rhode Island, Connecticut, New York (excluding NYC boroughs and Long Island). This role is also eligible for up to 30% in quarterly performance-based bonuses.

Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.

Diversity, Equity, Inclusion, Belonging

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. 


As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.

Average salary estimate

$98000 / YEARLY (est.)
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$76000K
$120000K

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What You Should Know About Clinical Partnerships Representative, Equip Health

Are you passionate about making an impact in the healthcare industry? Equip is on the lookout for a Clinical Partnerships Representative (CPR) to join our innovative team in Connecticut. As a leader in virtual, evidence-based eating disorder treatment, Equip is dedicated to ensuring everyone has access to the care they need. In this role, you will be the face of Equip, fostering professional relationships and acting as a trusted resource for eating disorder treatment in your territory. Your responsibilities will revolve around building a strong brand presence and creating strategic referral partnerships to help meet patient referral targets. You will manage data, plan events, and engage with various professionals to deliver on outreach goals. The ideal candidate will have a background in healthcare sales or business development, coupled with excellent interpersonal skills and a knack for relationship-building. You'll thrive in a fast-paced environment where exceeding quotas is part of the game. If you have existing connections in healthcare, are comfortable with remote work, and are motivated to drive meaningful change, Equip might just be the perfect fit for you. With a comprehensive benefits package and a commitment to Diversity, Equity, Inclusion, and Belonging, we value the unique contributions of each team member. Join us at Equip, where your efforts will directly contribute to transforming lives and fostering recovery. Let’s work together to spread the message of accessible and effective treatment!

Frequently Asked Questions (FAQs) for Clinical Partnerships Representative Role at Equip Health
What are the main responsibilities of a Clinical Partnerships Representative at Equip?

As a Clinical Partnerships Representative at Equip, you will focus on nurturing professional relationships and expanding our brand presence in your territory. Your responsibilities include building relationships with healthcare providers, executing marketing strategies, managing CRM data, and planning events to drive patient referrals. You'll work collaboratively with various teams to ensure a seamless referral process.

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What qualifications do I need to become a Clinical Partnerships Representative at Equip?

To be considered for the Clinical Partnerships Representative role at Equip, you should have a bachelor’s degree and at least 2 years of experience in a sales or business development position, preferably in the healthcare sector. Strong interpersonal skills, the ability to build rapport, and a proven track record of meeting targets are essential.

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Is remote work an option for Clinical Partnerships Representatives at Equip?

Yes, Clinical Partnerships Representatives at Equip have the flexibility to work remotely, provided they are located in Connecticut, Rhode Island, or New York (excluding NYC boroughs and Long Island). This allows for high autonomy and self-motivation in your work.

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What kind of travel can a Clinical Partnerships Representative expect at Equip?

As a Clinical Partnerships Representative at Equip, you may expect up to 25% travel within your territory to engage with healthcare providers and attend team events or conferences. Travel may include typical weekly meetings and ongoing training sessions held throughout the year.

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How does Equip support Diversity, Equity, Inclusion, and Belonging in the workplace?

Equip emphasizes Diversity, Equity, Inclusion, and Belonging at every level of its organization. With an Equip DEIB council, we promote a culture that values diverse voices, creates opportunities for advocacy, and ensures everyone, regardless of their background, has equal access to employment opportunities.

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Common Interview Questions for Clinical Partnerships Representative
What strategies would you use to build rapport with healthcare providers as a Clinical Partnerships Representative?

Building rapport involves understanding the provider's needs, demonstrating your commitment to patient care, and consistently following up on engagements. Share success stories from Equip, and offer educational resources that align with their interests.

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Can you describe a successful partnership you've developed in a previous role?

Highlight specific metrics, such as referrals or engagement rates, and discuss the methods you used to establish and maintain the partnership, ensuring you aligned goals while providing value to the partner.

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How do you prioritize your tasks and manage multiple relationships effectively?

Utilize tools like CRM systems to organize your outreach efforts, set clear deadlines, and categorize relationships based on potential impact. Regularly review your priorities to adapt to any changes in your territory or focus.

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What motivates you to exceed your sales targets?

I am motivated by the impact I can make in patients' lives through healthcare solutions. Setting personal goals and having a genuine interest in the mission of Equip drives me to exceed expectations.

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How would you approach a challenging relationship with a healthcare provider?

It's essential to listen actively to their concerns and identify any misunderstandings. By empathizing with their needs and demonstrating how Equip can support their objectives, I can work towards repairing and strengthening the relationship.

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What tools or techniques do you use for effective market analysis?

I rely on market research tools, data analytics, and feedback from current partnerships to assess market trends and develop strategies that resonate within the specific territory.

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Describe how you would implement an effective local marketing strategy.

I would start by understanding the unique demographics and needs of the area, then design targeted campaigns that utilize both digital platforms and local events to foster engagement. Collaborating with community organizations also adds value.

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What approach do you take for data management in your outreach efforts?

I ensure thorough documentation of all outreach activities in a CRM and regularly review performance metrics to identify areas of improvement and refine future strategies.

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How do you ensure effective communication when working remotely?

I prioritize regular check-ins via video calls and utilize tools like Slack for instant messaging. Clear documentation and updates on team goals keep everyone aligned and engaged.

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What importance do you place on diversity in the workplace?

Diversity in the workplace fosters creativity and innovation, strengthens team dynamics, and enhances the overall effectiveness of our partnerships. Embracing diverse perspectives leads to better solutions for the communities we serve.

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DATE POSTED
December 11, 2024

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