Regional Director, Segment Enterprise Sales

The Regional Director, Segment Enterprise Sales at Twilio will lead a team of Account Executives, drive sales through the entire cycle, and execute go-to-market strategies in EMEA. This role includes engaging at an executive level with large enterprises, as well as motivating the team to exceed sales targets and ensuring successful execution of strategic sales cycles.

Applicants should have at least 8 years of quota-carrying sales experience and 5 years of leadership experience in direct sales, particularly in enterprise sales. A proven record of exceeding quotas, proficiency in modern sales methodologies, and strong analytical skills are required for success in this role at Twilio.

In this role, you will oversee a team of Segment Account Executives, guiding them through internal leads and prospecting new clients. Management responsibilities encompass recruiting, developing, and enabling AEs, while implementing sales strategies alongside the VP of Sales and other teams to achieve community goals.

Success for this role at Twilio involves achieving and exceeding monthly, quarterly, and annual sales goals, cultivating new business opportunities, and fostering a high-performance culture within your team. Accurately forecasting business outcomes and engaging effectively with large enterprises are key indicators of success.

Yes! A strong passion for the marketing technology and data landscape is essential for the Regional Director, Segment Enterprise Sales role at Twilio. This knowledge will help you lead your team effectively in addressing customer needs and executing strategic sales initiatives.

In answering this question, focus on strategies you have used to provide mentorship, set clear goals, and recognize individual achievements. Highlight specific examples of how you've fostered a positive team culture that encourages collaboration and drives success.

You should outline the steps you take to understand market needs, identify key stakeholders in the organization, and align your solutions to meet those needs. Mention the importance of analyzing competition and how you adapt strategies based on feedback and performance metrics.

Mention the tools and methodologies you've used for accurate forecasting. Explain how detailed analysis of past performances, market trends, and competitive positioning inform your projections, enabling you to make data-driven decisions.

Offer a structured response using the STAR method (Situation, Task, Action, Result). Highlight how you identified challenges, developed a strategy, built relationships, and ultimately closed the deal while ensuring customer satisfaction.

Identify key performance indicators relevant to sales, like revenue growth, quota attainment, and customer acquisition costs. Discuss how these metrics guide your strategy and ensure accountability within your team.

Discuss your methodology for conducting market research, building relationships with clients, and utilizing customer feedback. Highlight how understanding customer pain points can unveil new opportunities and help tailor solutions.

Explain your approach to creating an appealing company culture, utilizing thorough recruitment processes, and developing professional growth plans that resonate with talented sales professionals to maintain engagement and retention.

Discuss tactics like regular meetings, shared goals, and integrated campaigns. Emphasize the importance of communication and collaboration in driving brand messaging and converting qualified leads into sales.

Provide insights into current trends such as data integration, personalization, and the use of artificial intelligence. Relate these trends back to how your experience aligns with navigating these developments in an enterprise sales context.

Share how you would conduct one-on-one discussions to understand issues, set action plans for improvement, and follow up on progress while fostering an environment of support and open communication.