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IT Project Manager / Functional Analyst

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

As a full-time IT Project Manager, you will be responsible for planning, managing, and overseeing IT projects from initiation to completion. Your main challenge will be analyzing and assessing business processes, identifying areas for improvement, and developing solutions that help meet business goals.

This role requires close collaboration with technical teams, developers, vendors, and business stakeholders to ensure projects are delivered on time, and with high-quality results. Your organizational, communicational, and analytical skills help our department to be the best service provider for our internal customers.

Your future tasks:

  • Plan and manage the entire IT project lifecycle, from initiation to closure.
  • Define project goals, work plans, and deadlines.
  • Coordinate the IT activities and business stakeholders to ensure project progress.
  • Gather and document business requirements by working with stakeholders and conducting detailed interviews.
  • Facilitate communication between business units and technical teams to ensure a common understanding of project goals.
  • Develop and maintain detailed project documentation, including business cases, process flows, and use cases.
  • Ensure the quality of deliverables and compliance with technical requirements.
  • Monitor project progress using the Jira project management tool
  • Communicate project status to the internal stakeholders.
  • Identify and mitigate project risks.
  • Solve problems that may arise during the project lifecycle, intervening promptly to keep the project on schedule.
  • Prepare periodic reports and post-project analysis.
  • Bachelor's degree in Business, Finance, Information Technology, or a related field.
  • Proven experience as an IT Project Manager or in a related role for at least 5-8 years.
  • Familiarity with financial business processes
  • In-depth knowledge of project management methodologies (Agile, Scrum, Waterfall, etc.).
  • Experience with project management tools (Jira)
  • Excellent organizational and time-management skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate with both technical and non-technical teams.
  • Strong problem-solving skills and analytical thinking.
  • Experience in creating detailed reports, process documentation, and presentations

Must have:

  • Previous experience in IT projects related to Finance processes
  • Familiarity with SAP
  • Advanced experience with Confluence and Jira
  • Relevant certifications such as PMP, PRINCE2, or Agile

Nice to have:

  •  familiarity with SQL
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What You Should Know About IT Project Manager / Functional Analyst, ESL FACEIT GROUP

At EFG (ESL FACEIT Group), we are on a mission to create worlds beyond gameplay, transforming players and fans into a vibrant community. As a full-time IT Project Manager / Functional Analyst, you’ll play a pivotal role in bringing our high-stakes esports tournaments and gaming events to life. In this exciting position, you will oversee the entire project lifecycle of various IT initiatives, ensuring that we not only meet but exceed our business goals. Your days will be spent collaborating with talented technical teams, engaging with business stakeholders, and using your analytical prowess to assess current processes and identify avenues for improvement. With a hands-on approach, you will define project goals, coordinate activities, and document essential business requirements, all while fostering a culture of communication and teamwork. Your contributions will be vital in managing project documentation, mitigating risks, and providing status updates to ensure seamless project execution. We value detailed reporting and post-project analysis, so your skills in creating thorough process documentation and presentations will shine here. If you’re someone who thrives in a dynamic environment and possesses a solid understanding of IT and financial processes, along with experience in Agile methodologies and tools like Jira and Confluence, we invite you to join us. Together, let's create an ecosystem where esports can thrive, ensuring it's not just a good game, but a great game for everyone involved.

Frequently Asked Questions (FAQs) for IT Project Manager / Functional Analyst Role at ESL FACEIT GROUP
What are the main responsibilities of the IT Project Manager / Functional Analyst at EFG?

As an IT Project Manager / Functional Analyst at EFG, your primary responsibilities will include planning and managing the entire lifecycle of IT projects, coordinating IT activities, gathering and documenting business requirements, and ensuring the quality of project deliverables. You will collaborate closely with both technical and non-technical teams to facilitate communication and maintain project progress, ultimately contributing to the successful execution of projects that enhance our esports initiatives.

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What qualifications are required for the IT Project Manager / Functional Analyst position at EFG?

To qualify for the IT Project Manager / Functional Analyst role at EFG, candidates should hold a Bachelor's degree in Business, Finance, Information Technology, or a related field. Additionally, candidates should have 5-8 years of proven experience in project management, particularly with IT projects related to financial processes. Familiarity with project management methodologies like Agile and tools such as Jira and Confluence is also essential, along with strong communication and problem-solving skills.

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How does EFG ensure project quality as an IT Project Manager / Functional Analyst?

At EFG, ensuring project quality relies on a combination of meticulous planning and collaboration. As an IT Project Manager / Functional Analyst, you will develop detailed project documentation, including business cases and process flows, while also maintaining consistent communication with both technical teams and business stakeholders. You'll also monitor project progress using tools like Jira to track key milestones and address any challenges or risks that may arise promptly.

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What tools and methodologies will be used by the IT Project Manager / Functional Analyst at EFG?

In the role of IT Project Manager / Functional Analyst at EFG, you will utilize various project management methodologies such as Agile, Scrum, and Waterfall, depending on the nature of the project. Tools like Jira for project tracking and Confluence for documentation will be integral to managing the workflows and collaborating effectively with your teams. Your familiarity with financial business processes and tools like SAP will also enhance project execution.

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What is the company culture like at EFG for IT Project Managers?

At EFG, the company culture is dynamic, inclusive, and geared toward fostering creativity and collaboration. As an IT Project Manager / Functional Analyst, you will be encouraged to take ownership of your projects while working in an environment that prioritizes communication and teamwork. We believe in the ethos of 'IT’S NOT GG UNTIL IT’S GG FOR ALL,' ensuring that everyone involved, from players to stakeholders, benefits from a positive and engaging experience.

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Common Interview Questions for IT Project Manager / Functional Analyst
Can you describe your experience with Agile methodologies as an IT Project Manager?

When responding to this question, highlight specific projects where you applied Agile principles. Discuss how you facilitated sprints, managed backlogs, and ensured rapid iterations led to the delivery of high-quality products. Be prepared to give examples of how you handled changing requirements effectively and the impact of Agile on project outcomes.

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How do you ensure effective communication between technical and non-technical teams?

For this question, share your strategies for bridging communication gaps. Discuss the importance of using layman's terms when necessary, organizing regular check-ins, and creating comprehensive documentation. Provide specific examples from your experience at EFG or other workplaces where your communication strategies led to successful project outcomes.

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What project management tools do you prefer and why?

In your answer, mention tools like Jira and Confluence that you are experienced with. Elaborate on how these tools enhance collaboration, tracking, and transparency throughout the project lifecycle. Providing examples of how you used these tools to overcome challenges will demonstrate proficiency and depth of knowledge.

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How do you handle project risks?

Discuss your proactive approach to risk management by identifying potential risks during the planning phase. Explain how you create risk mitigation plans and monitor risks throughout the project's lifecycle. Include an example of a specific risk you encountered and how your strategies helped mitigate its impact on the project.

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Describe a challenging project you managed and how you overcame obstacles.

When answering, choose a specific project that posed significant challenges. Detail the obstacles you faced, including how you identified and resolved them, the support you garnered from your team, and the project outcomes. Focus on your problem-solving and leadership skills throughout the process.

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What role does documentation play in your project management process?

Highlight the importance of documentation as a central pillar in effective project management. Discuss how thorough documentation fosters transparency, ensures stakeholder alignment, and serves as a reference point throughout the project lifecycle. Mention the various types of documentation you create, from business cases to process flows.

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Can you give an example of how you improved a business process?

Select a specific instance where you analyzed a business process and implemented improvements. Outline the steps you took, how you involved stakeholders, and the resulting impact on efficiency and outcomes. This will show your analytical skills and ability to drive meaningful change within the organization.

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What do you consider essential qualities for a successful IT Project Manager?

Share your thoughts on qualities such as strong organizational abilities, clear communication, analytical thinking, and adaptability. Explain how these traits have helped you succeed in your past roles, making sure to align your response with the culture and priorities at EFG.

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How do you prioritize tasks within a project?

Discuss your approach to prioritization, emphasizing the use of project management techniques like the Eisenhower Matrix or MoSCoW prioritization to determine tasks based on urgency and importance. Provide an example of a project where prioritization helped achieve successful results and on-time completion.

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Why do you want to work for EFG as an IT Project Manager?

Express your enthusiasm for EFG's mission of fostering a vibrant gaming community and what draws you to the esports industry. Relate your values and professional goals to the company's philosophy of inclusivity and excellence, illustrating why you believe you would be a great fit for the team.

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Full-time, remote
DATE POSTED
January 7, 2025

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