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Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We are seeking a highly skilled Project Manager to join our team, responsible for overseeing projects in the CX domain, with a focus on supporting both scope-based and time-and-material (T&M) engagements.

Responsibilities: 

  • Coordination of project management activities, resources, budget control, equipment, and information 
  • Develop and maintain project documentation, invoices, plans, and reports 
  • Maintain project plans, including schedule and project timeline, teams plans, etc.
  • Meet targets criteria within the project
  • Identify and manage risks to ensure delivery is on time
  • Lead and motivate project team, coordinating the project team to keep them on track and keeping the project on budget
  • Project cost management
  • Develop and maintain strong business relationships
  • Act as the point of contact and communicate project status to all participants, plan meetings, minutes keeping 
  • Cooperate and coordinate with other departments, and third-party subcontractors, satisfy the needs of different stakeholders over the project lifecycle

Qualifications

  • 2+ years of experience in project management.
  • Experience in managing projects with vendors.
  • Business analytics skills.
  • Background in Contact center solutions is required.
  • In-depth experience with identifying and understanding the user and business needs.
  • Master's or bachelor's degree, preferable in Technical and/or Economics Science.
  • Strong knowledge of Microsoft Office, Excel (pivots tables, data analysis, etc.), PowerPoint, Visio.
  • Excellent self-management, planning, organizational, presentation, and analytical skills.
  • Attention to details.
  • Perfect communication and interpersonal skills.
  • Upper-Intermediate or higher English.
  • Ability to work in a multicultural team.

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

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What You Should Know About Project Manager, Miratech

Are you ready to take your project management skills to the next level? At Miratech, we’re on the lookout for a talented Project Manager to join our dynamic team! As a global IT services and consulting company, we thrive on innovation and support digital transformation for some of the world’s largest enterprises. In this role, you'll oversee projects in the CX domain with a focus on both scope-based and time-and-material engagements. Your responsibilities will include coordinating project activities, budget control, and resource management to keep everything on track. You'll develop and maintain project documentation, manage risks, and communicate project status to all stakeholders effectively. We value strong interpersonal skills and look for someone who can build and maintain strong business relationships. With over 99% of our projects meeting or exceeding objectives, your contributions will be key to our relentless pursuit of performance. We offer a flexible work-from-anywhere culture, competitive pay, and numerous professional development opportunities. With a team that spans across five continents, this is your chance to work on impactful projects and help shape the future of technology!

Frequently Asked Questions (FAQs) for Project Manager Role at Miratech
What are the main responsibilities of a Project Manager at Miratech?

As a Project Manager at Miratech, your main responsibilities include coordinating project management activities, controlling budgets and resources, developing project timelines, and ensuring that project goals are met. You'll also manage risks, lead the project team, and maintain strong communication with all project stakeholders.

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What qualifications do I need to become a Project Manager at Miratech?

To become a Project Manager at Miratech, you’ll need at least 2 years of project management experience, ideally with a focus on vendor management and contact center solutions. A Bachelor’s or Master's degree in Technical or Economics Science is preferred, along with strong skills in Microsoft Office and excellent communication abilities.

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What is the work culture like for a Project Manager at Miratech?

At Miratech, the work culture for a Project Manager is dynamic and inclusive, emphasizing a culture of Relentless Performance. You'll collaborate with a multicultural team, engage in regular team-building events, and have the flexibility to work from anywhere, making it a great environment for innovation and growth.

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How does Miratech support professional development for Project Managers?

Miratech supports professional development through various avenues such as certification programs, mentorship, and internal mobility options. As a Project Manager, you’ll have access to these resources to enhance your skills and advance your career within the company.

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What impact will I have as a Project Manager at Miratech?

As a Project Manager at Miratech, your work will directly influence the success of major projects for top global clients. You’ll play a crucial role in driving digital transformation, shaping industries, and ensuring high project success rates, making a significant global impact.

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Common Interview Questions for Project Manager
Can you describe your experience with project management?

When answering this question, highlight your previous projects, tools you used, methodologies you've implemented, and how you've handled challenges. Be specific, and make sure to relate your experience back to what Miratech is looking for in a Project Manager.

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How do you manage project risks?

To effectively answer this, provide examples of risk management strategies you've employed in past projects. Discuss how you identify risks, quantify their impact, and develop mitigation plans, focusing on proactivity and communication.

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How do you ensure that your projects stay on budget?

You can explain your approach by discussing budgeting processes, tracking expenses, and how you make financial adjustments when necessary. Highlight specific instances where your budget management led to a project's success.

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How do you handle difficult stakeholders?

In your response, emphasize your communication and negotiation skills. Provide examples where you successfully navigated challenging relationships, ensuring stakeholder needs are met while maintaining project goals.

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What project management tools are you familiar with?

List the project management tools you’ve used, such as MS Project, JIRA, or Trello. Discuss how you’ve utilized these tools to enhance your project management processes and improve team collaboration.

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Can you give an example of a project you led successfully?

Share a specific project example with measurable outcomes, detailing your role, the challenges faced, and how your leadership contributed to the project's success. Make sure to connect it with Miratech’s values of performance.

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How do you prioritize tasks within a project?

Discuss your approach to prioritization based on deadlines, resource availability, and project impact. Mention any frameworks you use, such as Agile or Waterfall, to manage task prioritization effectively.

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Describe your experience with vendor management.

In your answer, mention any relevant experiences working with vendors on projects. Detail how you've managed vendor relationships, negotiated contracts, and ensured deliverables without compromising quality.

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What strategies do you use to motivate your project team?

Explain how you foster a positive team environment through open communication, recognition of achievements, and collaboration. Mention tools or methods you've used to keep your team engaged and productive.

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How do you handle changes to the project scope?

Discuss your protocol for managing scope changes, emphasizing clear communication and re-evaluation of timelines and budgets. Sharing past experiences where you've successfully adapted to scope changes can be compelling.

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Miratech is an IT solutions company that provides information technology outsourcing, business process automation, AI automation, cyber security and IT consulting services to businesses. Miratech is based in New York, NY, with international and gl...

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Full-time, remote
DATE POSTED
January 9, 2025

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