Product Engineer II – Geospatial Collaboration

As a Product Engineer II – Geospatial Collaboration at Esri, you will handle a range of responsibilities including collaborating with customers and your development team to gather requirements, translating these into functional user stories. You will also maintain the product backlog, create performance dashboards, and communicate development plans to stakeholders. Additionally, a significant part of your role will involve publishing best practices through tutorials and presentations while validating enhancement and defect requests alongside Esri Support Services.

To qualify for the Product Engineer II – Geospatial Collaboration role at Esri, you should possess at least 2 years of experience in an Agile software development environment. A strong understanding of ArcGIS software or other GIS technologies is essential. Additionally, candidates should have advanced communication skills to convey complex ideas effectively. Required qualifications include a Bachelor’s degree in Computer Science, GIS or a related field, along with a beginner to intermediate understanding of web development fundamentals.

Esri is a vibrant and innovative company committed to diversity, equity, and inclusion. Working as a Product Engineer II – Geospatial Collaboration means you will be part of a team that values your unique perspectives and encourages professional growth. With industry-leading benefits, a supportive culture, and a mission centered around positive global change, Esri provides an environment where you can not only excel professionally but also contribute to meaningful projects that shape our future.

In the role of Product Engineer II – Geospatial Collaboration at Esri, you will engage in projects focused on expanding the capabilities of ArcGIS Hub, a renowned platform for geospatial data sharing. You will work on enhancing discussions, mapping features, and usage telemetry to drive decisions. Your contributions will directly impact how organizations tackle pressing challenges like community resilience and public health through innovative geospatial solutions. You will be at the forefront of technology that facilitates critical conversations backed by authoritative data.

Esri is dedicated to fostering the professional growth of its employees, including those in the Product Engineer II – Geospatial Collaboration role. The company offers extensive health and welfare benefits, professional development opportunities, and resources for continuous learning. Esri encourages employees to participate in civic engagement activities and provides access to industry conferences and training. This commitment to growth guarantees that employees have the skills and support needed to advance their careers while contributing to important initiatives.

In your answer, focus on specific Agile methodologies you've utilized, such as Scrum or Kanban. Highlight how you've participated in sprints, collaborated with team members, and contributed to continuous improvement in the development process. Mention any tools you used, such as JIRA, and describe how Agile has improved project delivery and team communication.

Share a specific example where you successfully gathered complex requirements from a customer. Explain your approach, how you validated their needs, and how you translated those into manageable user stories for your team. Emphasize your communication skills and how you ensured alignment between customer expectations and development outcomes.

Discuss your familiarity with various ArcGIS applications, highlighting specific tools like ArcGIS Map Viewer and Scene Viewer. Provide examples of projects or use cases where you effectively utilized these tools to achieve project goals. Mention any challenges you faced and how you overcame them using your ArcGIS expertise.

In your response, outline your approach to gathering data analytics needs, selecting KPIs that align with product goals, and presenting that data in a visually engaging way. Discuss any tools you’ve used for building dashboards, such as Tableau or Grafana, and how your dashboards improved decision-making within your teams.

Provide a specific scenario where you had competing enhancement requests. Explain how you prioritized them based on customer impact, project timelines, and technical feasibility. Outline your communication process with stakeholders and how you ensured transparency throughout the triaging process.

Talk about the importance of user-centered design and how you incorporated UI/UX principles into your previous projects. Provide examples of how you've improved user experience and accessibility in a product and how you gather user feedback to inform design decisions.

Share your preferred communication methods, such as daily stand-ups, regular status updates, or collaboration tools like Slack or Microsoft Teams. Emphasize the importance of clarity and transparency, and how you handle conflicts or misunderstandings to maintain a productive team environment.

Discuss the resources you use to keep yourself informed, such as webinars, online courses, industry publications, or conferences. Share how staying current has positively influenced your work and the standards you uphold in your projects.

Describe a specific project where you played a lead role. Highlight your project management skills, such as timeline management, resource allocation, and team collaboration. Talk about the outcomes and how you measured success against the initial objectives.

Explain your process for usability testing, including how you gather user feedback, conduct A/B testing, or utilize user analytics tools. Share examples of changes you made based on usability insights and how these improvements drove user satisfaction.