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Manager - Learning and Development

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

About the role

As a Manager in Learning and Development within our Center of Excellence for Talent, Culture, and Engagement, you will have the opportunity to impact the learning and development strategy within the organization. In this global role, based in Athens, you’ll be at the forefront of enhancing learning and development initiatives that align with our strategic goals.

You’ll collaborate with local and global HR teams to enhance our learning practices and improve the learner experience. Reporting to our Senior Manager - Learning and Development, and collaborating with the Director of the Center of Excellence, you’ll support our broader talent strategy, making a significant impact on the growth and success of our organization. This is your chance to join a dynamic team that values creativity and customer-centered solutions.

Why Join Us:

  • Opportunity to influence the learning and development strategy in a dynamic and growing company.
  • Work in a collaborative environment that values transparency, innovation, and continuous improvement.
  • Be part of a global team within the Center of Excellence that is committed to attracting, developing, and retaining the best talent to drive our business forward.

Some of your key responsibilities

Strategic Execution & Alignment

  • Implement the global Learning and Development (L&D) strategy in alignment with business objectives, ensuring adaptation to local market needs.
  • Drive the execution of experiential learning solutions through content and curriculum development, training facilitation, and learning analytics.

Learning Technology Management

  • Leverage learning management systems (LMS) and content-authoring tools to design, administer, track, and report on training programs and learner progress.
  • Ensure the effective integration of learning technologies to support scalable, data-driven decision-making.

Program Evaluation and Continuous Improvement

  • Monitor, assess, and continuously improve learning solutions to ensure they remain innovative, effective, and aligned with the organization's strategic goals.
  • Enhance the learner experience by adopting customer-centric approaches and implementing best practices.

Process Standardization and Vendor Management

  • Maintain the learning solutions alignment process to ensure efficiency, best practices, and adherence to business goals.
  • Manage vendor relationships, conduct audits, and implement quality assurance strategies to deliver high-quality, compliant learning solutions.

  • Bachelor's degree in Education, Human Resources, Business Administration, or a related field. Professional certifications in the Learning & Development field are a plus. 
  • Minimum of 6+ years of experience in Learning and Development roles, with a background in executing on strategies for key functions within large, multinational organizations. (exposure to a global Centre of Excellence is preferred).
  • Fluent in English [both verbal and written] with excellent communication, presentation, and facilitation skills for diverse audiences in both in-person and virtual environments.
  • Proven track record in developing and implementing experiential learning solutions across geographies and audience levels, leveraging emerging learning technology.
  • Strong experience with using learning management systems (LMS) and content-authoring tools for creating, delivering, and tracking training programs.
  • Demonstrated ability to collaborate cross-functionally, manage multiple projects simultaneously, and adapt to shifting priorities.
  • Analytical mindset with skills to interpret data, metrics, and trends to make informed recommendations and drive continuous improvement.
  • Passion for learning and professional development, with a commitment to staying current with industry trends and best practices.

We also value your:

  • Ability to thrive in a fast-paced environment and effectively manage multiple priorities through strong organizational and decision-making skills.
  • Deep knowledge and application of adult learning principles, instructional design methodologies, training evaluation techniques, and learning technology trends.
  • Excellent communication and leadership skills, adaptable to different audiences and levels of seniority.

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us, you can enjoy:

Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.

Monthly ticket restaurant card - to spend in one of the thousands of affiliated restaurants, cafes, stores, or supermarkets across Greece.

Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid

Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.

Team activities - We also like to schedule company/department/team activities and events outside the office space!

Fun & Work - We have a relaxed work environment where you can enjoy free breakfast, beverages & fruits, playing ping pong or video games.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensuring equality and promoting diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

#LI-LO1

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Manager - Learning and Development, Etraveli Group

Join Etraveli Group as the Manager of Learning and Development, where your passion for nurturing talent will thrive! In this exciting role, you'll be influencing the learning and development strategy within our global Center of Excellence for Talent, Culture, and Engagement. Based in Athens, you'll collaborate with both local and global HR teams to enhance learning practices and create a stellar learner experience. This is your chance to make a real impact on our organization’s growth and success! You'll engage in various responsibilities, from implementing global L&D strategies that align with business objectives to designing curriculum and training programs that push the boundaries of learning technology. Your expertise in learning management systems will help to track and report on progress, ensuring that our solutions remain innovative and aligned with strategic goals. At Etraveli Group, we don’t just connect travelers with their next adventure; we foster a culture of continuous improvement and creativity! Enjoy a dynamic, collaborative environment that values transparency and inspires professional development. Come be a part of a diverse team of over 2500 passionate individuals dedicated to making the world smaller for travelers—while offering you a bigger world of opportunities. So, if you have a background in Learning and Development, thrive in fast-paced environments, and possess a passion for adult learning principles, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Manager - Learning and Development Role at Etraveli Group
What are the responsibilities of the Manager - Learning and Development at Etraveli Group?

As a Manager - Learning and Development at Etraveli Group, your primary responsibilities include implementing global L&D strategies aligned with business objectives, driving experiential learning solutions, managing learning technologies, and continuously assessing and improving learning programs. You’ll also take charge of vendor management and ensuring the alignment of learning solutions with best practices.

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What qualifications are needed for the Manager - Learning and Development role at Etraveli Group?

To be considered for the Manager - Learning and Development position at Etraveli Group, candidates should possess a Bachelor’s degree in Education, Human Resources, or a related field, have at least six years of experience in similar roles, and ideally have certifications in the Learning & Development field. Fluency in English and strong communication skills are essential.

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What kind of work environment can a Manager - Learning and Development expect at Etraveli Group?

Etraveli Group offers a hybrid working environment where Managers in Learning and Development can enjoy the flexibility of remote work or in-office interactions in central Athens. The atmosphere is relaxed, with team activities that promote collaboration, creativity, and a sense of community among employees.

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How does Etraveli Group support professional development for its Manager - Learning and Development?

At Etraveli Group, we believe in continuous improvement. The Manager - Learning and Development will have access to various resources, training, and support that promote professional growth and keep abreast of industry trends. Our commitment to employee development ensures that you’ll have the tools and opportunities to enhance your skills.

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Why is the role of Manager - Learning and Development important at Etraveli Group?

The Manager - Learning and Development is crucial at Etraveli Group because this role directly influences the competency and capability of our workforce. By enhancing our L&D strategy, you will help elevate employee performance, support organizational goals, and ultimately contribute to providing exceptional service to travelers around the world.

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Common Interview Questions for Manager - Learning and Development
Can you describe your experience with implementing L&D strategies?

When answering this question, think about specific examples where you successfully implemented L&D strategies in previous roles. Highlight the approaches you took, how they aligned with business goals, and mention any measurable outcomes to demonstrate your impact.

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How do you assess the effectiveness of learning solutions?

Discuss methodologies you’ve used to evaluate training programs, such as learner feedback, assessments, and performance metrics. This will show your analytical mindset and your commitment to continuous improvement in learning initiatives.

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What learning management systems have you used in your previous roles?

Share the learning management systems you are familiar with, emphasizing your responsibilities regarding their management. Mention any specific projects where you utilized these systems to enhance the learner experience.

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How do you approach curriculum development?

Explain your process for curriculum development, including your research methods, collaboration with stakeholders, and how you incorporate adult learning principles to ensure the content is engaging and effective for diverse audiences.

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Can you give an example of how you managed vendor relationships?

Provide an example where you successfully collaborated with vendors to deliver high-quality learning solutions. Mention your negotiation skills, how you conducted audits, and how you ensured compliance with educational standards.

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What challenges have you faced in L&D, and how did you overcome them?

Reflect on specific challenges, such as resistance to change or adapting to new technologies, and explain your strategies for addressing them. This will demonstrate your problem-solving skills and resilience in the field.

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How do you keep up with the latest trends in Learning and Development?

Discuss your commitment to professional development through attending webinars, conferences, reading industry publications, or participating in relevant professional organizations. This showcases your dedication to continuous learning in your field.

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How do you tailor learning experiences for different audiences?

Explain how you assess the needs of various learners and adapt your training approaches accordingly. Highlight techniques or strategies you use to engage different demographics effectively.

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What role does feedback play in your L&D initiatives?

Discuss the importance of feedback in shaping your L&D programs, mentioning how you gather it, analyze it, and implement changes based on input from learners and stakeholders to enhance the effectiveness of training solutions.

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Why do you want to work at Etraveli Group as a Manager - Learning and Development?

Connect your personal values and career goals with Etraveli Group’s mission and culture. Express enthusiasm for contributing to a team that values innovation and supports both employee growth and customer success.

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We are passionate about capturing the opportunities in our dynamic industry, striving to become the best at solving the complexity of offering flights, enabling millions of people to connect across the globe.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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