Customer Service - Exit Booth Agent - $14.00

Job Description

We’re looking for individuals with vibrant personalities who love interacting with people and delivering exceptional service! As an Exit Booth Agent, you’ll be the face of our brand, ensuring every customer leaves with a positive experience.

As an Exit Booth Agent, you will:

• Ensure Accuracy: Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts.

• Engage with Customers: Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility.

• Organize Paperwork: Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process.

• Obtain Signatures: Ensure all forms are correctly executed by obtaining the customer’s signature on the checkout slip.

• Maintain a Professional Environment: Keep the exit booth clean and organized, both inside and out, reflecting the company’s commitment to excellence.

• Enhance Customer Experience: Wish customers a safe journey and offer helpful information such as directions or local landmarks to enhance their travel experience.

• Perform other duties as assigned to support business needs and objectives.

Requirements:

• Valid Driver's License

• Top-notch people skills

• Ability to troubleshoot with a smile

• Patience and understanding throughout the rental experience

• High School Diploma or equivalent

We offer:

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus

• Company-paid Life Insurance

• Company paid AD&D Insurance

• Flexible spending account

• Parental leave

• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team.  All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. 

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com