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Revenue Cycle Solutions Consultant, Health - Remote

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. https://www.experian.com/healthcare/

Reporting to the Revenue Cycle Solutions Manager, the Revenue Cycle Solutions Consultant will manage client implementation of Experian products, from kick-off through transition.

You will:

  • Collaborate and ensure standards for quality and customer experience are met across the board
  • Collect revenue metrics and product measurements for the assigned implementation portfolio
  • Understand Experian Health's suite of products and how best to use them within several types of client settings
  • Leverage existing workflow strategies that embed and enhance our products within a client's workfl

Qualifications

Qualifications:

  • 3+ years of front-end healthcare revenue cycle experience
  • 2+ years' project management experience. Knowledge of project management processes and documentation
  • Knowledge of Experian Health products and operations
  • Knowledge of legislation and regulations affecting the healthcare industry
  • Travel 25% - 50%
  • HFMA Certification

Benefits/Perks:

  • You will be remote from within the US
  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

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CEO of Experian
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Jennifer Schulz
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Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Revenue Cycle Solutions Consultant, Health - Remote, Experian

Are you ready to shape the future of healthcare? Join Experian as a Revenue Cycle Solutions Consultant and embark on a rewarding journey where your expertise can truly impact client communities! In this remote role, you will work directly with our experienced Revenue Cycle Solutions Manager, overseeing the implementation of Experian's innovative suite of products from initial kickoff to seamless transition. Your days will be filled with exciting opportunities to collaborate with a variety of healthcare providers, ensuring that standards for quality and an exceptional customer experience are maintained across the board. You'll be analyzing revenue metrics, leveraging your background in healthcare revenue cycles, and utilizing project management skills to create effective workflow strategies that enhance our products within different client settings. With over three years of hands-on healthcare revenue cycle experience and a project management background, you’ll play a key role in the evolution of revenue cycle management, identity management, and patient engagement within the healthcare sector. Plus, with travel ranging from 25% to 50%, you'll have the chance to meet clients face-to-face and foster strong relationships! At Experian, we believe in a people-first approach, providing a flexible work environment alongside an impressive benefits package, including healthcare and generous time off. If you’re looking to make a difference and grow in an innovative company, Experian could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Revenue Cycle Solutions Consultant, Health - Remote Role at Experian
What are the main responsibilities of a Revenue Cycle Solutions Consultant at Experian?

As a Revenue Cycle Solutions Consultant at Experian, your key responsibilities include managing client implementations of Experian's products, ensuring high standards of quality and customer experience throughout the implementation process. You'll collaborate with various healthcare entities to analyze revenue metrics and optimize workflow strategies using Experian Health's offerings.

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What qualifications are required for the Revenue Cycle Solutions Consultant position at Experian?

To qualify for the Revenue Cycle Solutions Consultant role at Experian, candidates should possess at least 3 years of front-end healthcare revenue cycle experience and 2 years of project management experience. Familiarity with Experian Health products and relevant healthcare legislation is also essential for success in this position.

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Is remote work an option for the Revenue Cycle Solutions Consultant position at Experian?

Yes, the Revenue Cycle Solutions Consultant position at Experian is remote, allowing you the flexibility to work from anywhere in the U.S. This role offers a great work-life balance while contributing to the future of healthcare.

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What travel requirements are associated with the Revenue Cycle Solutions Consultant role at Experian?

For the Revenue Cycle Solutions Consultant position at Experian, you can expect to travel approximately 25% to 50% of the time. This travel is key to meeting with clients directly and building strong working relationships.

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What benefits can a Revenue Cycle Solutions Consultant expect at Experian?

Experian offers a robust benefits package for Revenue Cycle Solutions Consultants, including competitive compensation, a thorough healthcare plan, matching 401(k) contributions, flexible work arrangements, and generous paid time off, which includes vacation and volunteer time.

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Common Interview Questions for Revenue Cycle Solutions Consultant, Health - Remote
Can you describe your experience with healthcare revenue cycle management?

When answering this question, share specific examples of your previous roles, the responsibilities you held, and the outcomes you achieved. Highlight your understanding of the revenue cycle process and any technologies or tools you've utilized in the past.

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How do you prioritize tasks when managing multiple client implementations?

Explain your organizational skills and how you use tools or strategies to prioritize tasks. Mention the importance of keeping communication open with stakeholders to ensure all expectations are met in a timely manner.

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What strategies do you use to analyze revenue metrics effectively?

Discuss the analytical approaches you leverage to interpret revenue metrics. Mention specific software or methods you utilize to drive insights and improve processes for clients.

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Describe a challenge you faced during a project and how you overcame it.

Share a specific example of a challenge you've faced in your project management experience. Focus on your problem-solving approach, the actions you took, and the positive outcome that resulted from your efforts.

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How do you ensure client satisfaction during the implementation process?

Emphasize your communication and interpersonal skills. Discuss the importance of setting expectations, providing regular updates, and being responsive to client feedback throughout the implementation process.

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What tools or software do you recommend for project management in healthcare?

List a few project management tools you are familiar with, such as Asana, Trello, or Microsoft Project, explaining how these tools help streamline processes and improve collaboration among team members.

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How do you stay informed about changes in healthcare regulations?

Describe how you follow relevant publications, join professional organizations, or participate in webinars that focus on updates and changes in healthcare regulations affecting the revenue cycle.

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Can you discuss a time you had to adapt to a change in a project's scope?

Provide a concrete example of a project where the scope changed unexpectedly. Discuss how you handled the situation, adapted your strategies, and communicated effectively with the team and stakeholders.

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What do you think sets Experian's healthcare solutions apart from competitors?

Research Experian’s unique offerings and emphasize their innovative use of data and analytics in healthcare. Discuss how these strengths contribute to better outcomes for clients and patients alike.

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What motivates you to work in the healthcare industry?

Share a personal story or genuine passion for improving healthcare outcomes, emphasizing how your values align with Experian Health's mission to enhance revenue cycle management and patient engagement.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, remote
DATE POSTED
December 30, 2024

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