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Program Manager

Program Manager, Brooklyn, New York

In-Person Work Required

This is an exempt position and is not eligible for overtime.

WHO WE ARE

Explore Schools is a network of public charter schools providing 2,000 students in Brooklyn with the outstanding education they deserve. Our goal is to provide students with curriculum and instruction that is both standards-aligned curriculum and culturally responsive. Our approach is designed to provide the conditions to nurture students as critical thinkers and natural problem-solvers. As an organization, we are committed to engaging in work that disrupts and roots out systems and structures that perpetuate white supremacy. We intentionally seek to build and maintain a diverse and talented team that reflects the backgrounds and experiences of our students and creates an inclusive environment for all employees.

WHAT WE BELIEVE

We believe that all children can learn when immersed in a rich environment full of high expectations, rigorous academics, and caring, committed adults. We believe equity and excellence are not mutually exclusive—we can meet the needs of all students in our schools, while actively engaging parents and driving toward excellent academic results. We envision a pathway to equity that features outstanding curriculum and instruction as well as ample opportunities for students to achieve success in and out of the classroom. We believe it is both our privilege and responsibility to help close the opportunity gap in the Brooklyn community.

WHO YOU ARE

Explore Schools seeks a dedicated school operations professional who excels at project management and providing high-level support to leaders. You have a combination of experience and interest in providing support and maintaining strong systems for instructional and operational needs. You are extremely detail-oriented, an excellent relationship-builder, and skilled at presenting information to audiences in ways that are easy to digest. The ideal candidate is proficient in Excel and enjoys working in an environment where you get to take initiative and roll up your sleeves.

  • Dedicated to working in communities that have historically been underserved and under-resourced
  • Committed to thoughtfully engaging in identity work necessary to take a culturally responsive approach to pedagogy and relationship-building with students and colleagues
  • Strong project manager: proven track record of managing multiple projects, and tracking progress
  • Exceptional communication skills: clear and concise delivery with approaches that consider audiences
  • Savvy relationship manager: ability to manage up, hold peers and leaders accountable, and motivate others
  • Experience working with data: cleaning up and maintaining systems, communicating complex information into easy-to-digest presentations
  • Flexible can-do attitude: willingness to provide support as needed, excited to support the instructional team through different ad-hoc projects
  • Highly organized, and strong attention to detail
  • Excel proficiency; preferred
  • A minimum of 3 years of experience, preferred
  • Bachelor’s degree; required

WHAT YOU’LL DO

As a Program Manager, you will work in the Operations team at a school and collaborate closely with leadership to create and enforce strong systems that provide school support and manage data. This work will include managing broad school operational, and instructional projects, as well as providing trainings around data management and integrity.

  • Collaborate with teachers and instructional leaders to align on support needed, maintaining strong relationships
  • Implement necessary systems and operational support for the instructional team, communicating clearly and meeting deadlines
  • Manage and share scholar data with teachers, leaders, families and students, includes: student information system, performance data (IAs) testing information, assessments, enrollment data, gradebooks, report cards, etc.
  • Lead staff training for student information systems, assessments, and student data analysis
  • Manage internal and external communication structures, including creating and managing family communication
  • Coordinate testing administration, scoring, and data analysis for internal and state exams
  • Work with instructional team to create and disperse school schedules
  • Additional operational duties: manage special projects, support tech needs, manage field trips, coordinate student transportation, support student recruitment and enrollment, cover main office, work with parents, lunch/recess duty, other special projects as needed
  • Actively engage in identity work and necessary conversations in order to dismantle white supremacy culture

COMPENSATION AND BENEFITS

Explore Schools staff members receive a competitive salary, paid time off including network shutdown days, considerable matching of retirement contributions, and more.

  • The salary range for incoming Program Managers is $62,400 - $85,000. This is our good faith range at the time of posting.
  • Incoming salaries are determined based on experience and internal equity.
  • Because we value staff members staying in their roles over time, we do not currently cap salary ranges and this is the range for incoming staff members only.
  • This is base salary and does not include additional compensation opportunities, such as signing bonuses, additional time worked pay, stipends, leadership opportunities, and additional pay for specialized certifications and advanced degrees.

Additionally, you can expect:

  • A comprehensive benefits plan, covering up to 95% of the cost for employees and their families. Other benefits include dental and vision plans, employer paid disability and life insurance, parental leave benefits, flexible spending account options, generous vacation time and paid holidays, professional development, continuing education scholarships, referral bonuses, employee assistance program (EAP), childcare assistance, a 403(b) retirement plan with employer matching, and more!
  • Flexible and reflective leadership: dedicated to staff development, team cohesion, and shared responsibility for decision-making, development, and team-wide priorities
  • Driven and passionate colleagues who contribute to a professional and collaborative work environment
  • Opportunities to sit on various committees and participate in initiatives central to key organizational decisions and strategic planning
  • Our school-based staff also receive:
    • Professional development: weekly PD, year-round retreats and trainings, and ongoing coaching by professionals
    • Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition
    • A flexible work environment with the ability to choose your work location during non-student hours 1-3 days a week when possible, all within a structured 45-hour work week. 

LOCATION AND PHYSICAL REQUIREMENTS

Explore Schools is a network of charter schools located in Canarsie, Crown Heights, and Flatbush communities of Brooklyn, NY. Our schools are currently operating fully in-person. For this position:

  • In-person work is required
  • This is an exempt position and is not eligible for overtime.
  • The standard work week is 45 hours, though at times you may work more.
  • This role requires that you be able to stand for at least 5 hours a day, take multiple trips up and down the stairs in a day, and be able to move quickly in an emergency.
  • This role also requires that you be able to lift up to 15 pounds.

EQUAL OPPORTUNITY EMPLOYER

As discussed in our Who We Are section, Explore Schools is an equal opportunity employer. It is important to us that all staff members have a place of employment that is free of discrimination of all kinds and where staff can bring their authentic selves to work. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, veteran, or military status. If any employee or applicant believes they have been discriminated against, they should let Tiffany Williams know immediately.

Average salary estimate

$73700 / YEARLY (est.)
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$62400K
$85000K

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What You Should Know About Program Manager, Explore Schools

As a Program Manager at Explore Schools, you’ll play a vital role in shaping the educational experience for students in Brooklyn. Imagine being at the heart of a dynamic team that values innovation, inclusivity, and academic excellence. In this position, you'll collaborate with talented educators and leaders, driving operational and instructional initiatives that directly impact student success. We're dedicated to disrupting systemic inequity, and that requires someone like you—passionately committed to providing essential support in a fast-paced environment. You’ll leverage your strong project management skills to implement robust systems, analyze important data, and create trainings that enhance our instructional team’s capabilities. Your ability to communicate clearly and build relationships will be key as you manage both internal communications and teacher support. Plus, your proficiency in Excel will help streamline data management, making complex information accessible for all staff members. Our belief in high expectations for every student informs everything we do, and we aim to create a nurturing atmosphere where critical thinking and problem-solving flourish. If you’re ready to take the next step in your career and make a real impact, we welcome you to join Explore Schools as we work to close the opportunity gap together.

Frequently Asked Questions (FAQs) for Program Manager Role at Explore Schools
What are the primary responsibilities of the Program Manager at Explore Schools?

The Program Manager at Explore Schools is responsible for implementing operational and instructional systems that enhance school support and manage student data. Key duties include managing broad school projects, providing training on data management, and coordinating testing administration. This role requires a proactive approach to maintaining strong relationships between teachers, instructional leaders, and families.

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What qualifications are required for the Program Manager position at Explore Schools?

Candidates for the Program Manager position at Explore Schools need a Bachelor’s degree and a minimum of 3 years of experience in a similar role. Additionally, proficiency in Excel is preferred. Exceptional communication skills, strong project management abilities, and a dedication to serving underserved communities are crucial for success in this role.

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How does the Program Manager role contribute to the mission of Explore Schools?

The Program Manager plays an integral role in executing Explore Schools' mission by ensuring that educational support systems are in place and effectively managed. This position focuses on equity and excellence in education, enabling teachers and leaders to meet the diverse needs of students and helping to close the opportunity gap in Brooklyn.

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What kind of training and development opportunities does Explore Schools provide for Program Managers?

Explore Schools offers extensive professional development opportunities for Program Managers, including weekly training sessions, year-round retreats, and access to continued education scholarships. The organization encourages staff to engage in collaborative initiatives and contribute to key decision-making processes as part of their professional growth.

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What is the work environment like for a Program Manager at Explore Schools?

The work environment for a Program Manager at Explore Schools is collaborative and supportive, designed to foster team cohesion and shared responsibility. Staff members can enjoy a flexible work schedule during non-student hours and are encouraged to engage in identity work to cultivate an inclusive atmosphere. The emphasis is on meeting the needs of students while ensuring a positive workplace for employees.

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Common Interview Questions for Program Manager
Can you describe your experience with managing multiple projects as a Program Manager?

When answering this question, you should highlight specific instances where you've successfully juggled various responsibilities. Discuss your project management strategies, like prioritizing tasks, delegating effectively, and utilizing tools to track progress and deadlines. Providing quantifiable outcomes can showcase your effectiveness.

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How do you plan to communicate complex data to various stakeholders in the school?

It's important to emphasize the importance of clear communication. Talk about your approach to breaking down data into digestible formats, like visual presentations or concise reports. Tailoring your message to different audiences, such as teachers or families, can demonstrate your adaptability and understanding of diverse needs.

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What strategies do you use to build strong relationships with educators and school leaders?

For this question, share your relationship-building techniques, such as actively listening, demonstrating empathy, and being available for support. Highlight the importance of collaboration and trust, and provide examples of how you've fostered positive relationships in previous roles.

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How do you prioritize tasks when managing school operations?

Discuss your prioritization process by mentioning how you assess the urgency and impact of tasks. Sharing specific tools, such as task management software or methods like the Eisenhower Matrix, can illustrate your organizational skills and time management abilities.

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What role do you believe data management plays in enhancing educational outcomes?

Demonstrating your understanding of the link between data management and educational success is key. Explain how accurate data can inform instructional decisions, track student progress, and drive targeted interventions. You could also mention any past experiences where data positively influenced student outcomes.

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Can you provide an example of a challenging project you've managed successfully?

Select a specific project that presented significant challenges and explain the steps you took to address them. Emphasize problem-solving skills, flexibility, and your ability to collaborate with others. Conclude with the positive outcome that resulted from your efforts.

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How do you stay organized while handling multiple responsibilities in a fast-paced environment?

You should speak about the organizational tools and techniques you implement, such as calendars, task lists, or project management software. Highlight how these methods help you manage time effectively and ensure that nothing falls through the cracks in a busy setting.

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Describe your approach to training staff on new systems or processes.

Discuss your instructional strategies, such as creating engaging materials, setting clear learning objectives, and providing hands-on practice. Emphasize your ability to adapt your teaching style to suit different learning preferences, ensuring that all staff members can effectively grasp new information.

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How do you approach identity work within school environments?

Answer by sharing your perspective on the importance of culturally responsive practices. Mention any specific experiences you've had addressing identity issues, facilitating conversations, and promoting an inclusive culture. Focus on your commitment to dismantling inequitable systems within education.

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What does equity in education mean to you, and how would you implement that as a Program Manager?

Articulate your understanding of equity in education by discussing the differences between equality and equity. Share how you would implement equitable practices within your role, such as tailoring support for diverse student needs and fostering an environment that uplifts historically underrepresented groups.

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Explore Schools is a network of public charter schools for students in grades K-8 served in central Brooklyn.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 16, 2024

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