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Senior IT Portfolio Manager - job 1 of 2

Become a part of our caring community and help us put health firstThe Experience Center (XC) operates as a software accelerator and innovation lab for Humana. Our cross-disciplinary team of human-centered technologists is dedicated to accelerating product exploration and development across the enterprise. Over the past decade, we have created enduring value for the company through the application of lean startup principles, a contemporary methodology, expert practitioners, and an unwavering commitment to experimentation and human-centered design.The Portfolio Management Professional will serve as the primary liaison between the XC’s balanced teams and the broader organization. This role is essential for promoting Extreme Programming methodologies with our partner teams, in addition to ensuring clear communication with leadership. The Portfolio Manager helps ensure that our software development teams can deliver high-quality projects that meet the organization’s needs and contribute to its overall success.Key Responsibilities• Project Management: Support multiple balanced product teams, ensuring they are aligned with strategic goals and are enabled for success.• Facilitation: Coordinate communications and knowledge sharing between product teams, senior leaders, and key business stakeholders.• Performance Tracking : Monitorproduct progress, performance metrics, and team productivity, providing regular updates to stakeholders and the broader organization. Information changes frequentlyand important changes must be communicated effectively. • Planning: Identify and coordinate the interdependencies among projects, products, and other important strategic initiatives across an organization.• Risk Management: Define potential risks associated with projects and develop communications and strategies with product teams to mitigate downstream effects on delivery velocity.• Continuous Improvement : Develop and maintain a portfolio management process, standard, and governance methodology that supports transparent reporting to senior management.Personal Attributes• Human-Centered: Demonstrates empathy and a deep understanding of user needs, ensuring that all projects prioritize the well-being and experience of the people we serve.• Lean: Efficient and resourceful, always seeking ways to streamline processes and eliminate waste to maximize value.• Biased Towards Action:  Proactive and decisive, with a strong inclination to take initiative and drive projects forward.• Outcome-Oriented:  Focused on achieving tangible results and delivering high-impact outcomes that align with organizational goals.• Empowered:  Confident and self-motivated, with the ability to take ownership of projects and make informed decisions independently.• Collaborative:  A team player who fosters a cooperative and inclusive environment, encouraging open communication and shared problem-solving.• Adaptive:  Flexible and resilient, able to navigate and thrive in a dynamic, fast-paced environment while embracing change and innovation.• Kind:  Approaches interactions with compassion and respect, building positive relationships and a supportive team culture.Use your skills to make an impactRequired Qualifications• Bachelor's degree• 2+ years of experience in project management within an Agile framework/methodology• 5 or more years of technical experience• Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio• Experience producing metrics, measurements and trend reports• Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation• Must be passionate about contributing to an organization focused on continuously improving consumer experiences• Excellent communication and interpersonal skills. • Ability to find simple and elegant solutions for a dynamic range of opportunities and challenges. • Proficiency in project management tools and software. • Ability to manage multiple projects simultaneously.  Preferred Qualifications• MBA or other Advanced Degree• Relevant certifications like Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM)• Experience with Extreme Programming• Experience in problem analysis and process• Experience producing metrics, measurements and trend reportsAdditional InformationAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 - $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
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What You Should Know About Senior IT Portfolio Manager, Humana

Are you ready to make an impact as a Senior IT Portfolio Manager at Humana in Montgomery, AL? At Humana, we pride ourselves on building a caring community focused on health and well-being, and we’re searching for someone just like you! In this role, you'll be vital in connecting our innovative Experience Center (XC) teams with the larger organization, ensuring they can deliver high-quality projects that resonate with our mission. You'll actively support balanced product teams, facilitating exceptional communication and knowledge sharing across groups. If you get excited about tracking project performance, identifying interdependencies, and proactively managing risks, you’re in the right place. Your contributions will help us thrive in a dynamic environment dedicated to continuous improvement and human-centered design. We’re looking for someone who embodies empathy, efficiency, and a passion for user-centric solutions. If you thrive on collaboration and love tackling challenges, this is your opportunity to shine in a role that empowers you to make informed decisions and drive projects forward. With your project management expertise and a treasure trove of skills, you will not only enhance our team dynamics but also help steer our organizational strategies effectively. Join us, and let’s work together to improve consumer experiences while delivering exceptional value!

Frequently Asked Questions (FAQs) for Senior IT Portfolio Manager Role at Humana
What are the key responsibilities of a Senior IT Portfolio Manager at Humana?

As a Senior IT Portfolio Manager at Humana, you'll take on multiple responsibilities that are crucial to our success. You'll support balanced product teams, coordinate communications among teams and stakeholders, track project performance metrics, and identify interdependencies among various strategic initiatives. Your expertise will also help mitigate risks and foster a culture of continuous improvement within the portfolio management process.

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What qualifications are required for the Senior IT Portfolio Manager position at Humana?

To qualify for the Senior IT Portfolio Manager role at Humana, candidates must hold a Bachelor's degree and have at least 2 years of project management experience within an Agile framework. Additionally, a minimum of 5 years in a technical capacity is required. Familiarity with Microsoft Office applications and proficiency in project management tools are essential, as well as strong communication skills and problem-solving abilities.

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How does the Senior IT Portfolio Manager ensure project success at Humana?

The Senior IT Portfolio Manager at Humana ensures project success by closely monitoring project progress, facilitating communication between teams, and providing regular updates to stakeholders. By identifying potential risks and maintaining a streamlined portfolio management process, you'll empower the teams to meet their strategic goals while adapting as needed in a fast-paced environment.

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What personal attributes are valuable for a Senior IT Portfolio Manager at Humana?

Valuable personal attributes for a Senior IT Portfolio Manager at Humana include being human-centered, lean, proactive, outcome-oriented, collaborative, and kind. Embracing adaptability is essential, as you will navigate a dynamic environment and foster positive relationships within your team and across the organization.

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What is the salary range for the Senior IT Portfolio Manager position at Humana?

The pay range for the Senior IT Portfolio Manager position at Humana is between $104,800 and $144,300 per year, depending on various factors such as geographic location, skills, experience, and educational background. Additionally, this role may be eligible for performance-based bonuses.

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Common Interview Questions for Senior IT Portfolio Manager
Can you explain your experience with Agile methodologies as a Senior IT Portfolio Manager?

When answering this question, highlight your specific experiences with Agile frameworks, including any certifications you may hold like PMP or ACP. Provide examples of how you've implemented Agile practices to improve project delivery and collaboration. Emphasize your ability to facilitate Agile ceremonies and your understanding of how Agile enables continuous improvement.

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How do you prioritize tasks and manage multiple projects simultaneously?

In your response, discuss your approach to prioritization, such as defining project urgency and importance based on business impact. Mention any tools or methodologies you use to keep track of project timelines and deliverables. Share an example where you successfully managed multiple projects without compromising quality or deadlines.

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What strategies do you use for effective communication with stakeholders?

Discuss your communication strategies, focusing on building strong relationships with stakeholders across various levels in the organization. Share examples of how you’ve tailored your communication style to meet different audiences and ensure that they remain informed and engaged throughout the project lifecycle.

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Describe a time when you had to manage project risks. What approach did you take?

Provide a specific example of a project where you identified potential risks early in the process. Describe the tools and processes you used to assess and prioritize risks, as well as the strategies you developed to mitigate them. Highlight how your proactive approach contributed to the project's success.

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How do you measure the success of projects you manage?

In your answer, focus on the key performance metrics you utilize, such as delivery timelines, product performance data, and stakeholder satisfaction levels. Discuss how you ensure your team is aligned with the overarching business goals and provide an example of how you've used these measurements to adjust strategies.

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What tools and software are you proficient in for project management?

In your response, mention specific project management tools you have experience with, such as JIRA, Trello, or Microsoft Project. Explain how you’ve utilized these tools to enhance team collaboration, track progress, and ensure successful project outcomes, sharing any successful projects completed with them.

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Can you give an example of a successful project you managed and its outcomes?

Share a specific project case where you played a pivotal role as a Senior IT Portfolio Manager. Discuss the challenges faced, your methods for overcoming them, the collaborative efforts you implemented, and ultimately the positive outcomes and impact that resulted from your leadership.

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How do you foster a collaborative team environment?

Discuss strategies like setting clear roles and responsibilities, encouraging open communication, and providing opportunities for team bonding. Share experiences where you've facilitated team meetings or workshops that resulted in a heightened spirit of collaboration among team members.

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What continuous improvement strategies have you implemented in your past roles?

Highlight your commitment to continuous improvement by discussing methodologies such as Lean or Kaizen that you have applied in past projects. Share specific examples showing how you've implemented feedback mechanisms, collected insights from team members, and iterated processes to enhance project delivery.

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How do you adapt to changing project requirements?

Describe your flexible mindset and techniques you use to adapt efficiently to changes, such as maintaining up-to-date documentation, collaborating with stakeholders for realignment, and employing Agile practices like iterative review cycles. Provide an example where you successfully navigated shifting requirements.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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DATE POSTED
December 5, 2024

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