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Associate Director, Project Manager

Model N is the leader in revenue management cloud solutions for life science and high-tech companies. As an Associate Director, Project Manager in Professional Services, High Tech group reporting to the Senior Director, Professional Services, you will play an instrumental role within the Model N Application Services Organization. You will be responsible for all aspects of project delivery, management and coordination of onshore and offshore project team members, as well as partnering across internal organizations, customer stakeholders and third parties to meet internal and external project success criteria as well as deliver projects on time, on budget and meeting customer and Model N quality expectations. Additionally, as a Model N Associate Director, you will be a key contributor to Model N’s commitment to continuous process improvement.


Responsibilities:
  • Lead a cross-matrixed team of technical and functional specialists, responsible for implementing and maintaining the Model N enterprise software solution for our Pharma and Med Tech customers.
  • Embrace and leverage the mantra and culture of “Delivery Excellence”, leveraging a proven implementation methodology, best practices and independent thinking.
  • Parter with our internal teams (Prod Mgt, Prod Dev, Cloud Operations, SaaS Team, Support) to deliver a unified approach to our customers, allowing the customer to maximize the value of our solution.
  • Develop customer relationships, and positioned oneself as a “trusted advisor”.
  • Be creative, think out of the box and drive projects from beginning to end
  • Drive project management that includes:
o   Managing a tight project budget and forecasting
o   Stating allocation, mentoring and leadership
o   Own and manage project scope, objectives, execution plans and risk management
  • Partner with Model N Sr. Directors to identify upsell and cross-sell opportunities
  • Contribute to the ongoing improvements of the Application Services practice including tool development, methodology refinement and promoting best practices.
  • Deliver projects, on-time and on-budget
  • Manage and implement the operational process and procedure associated with project planning, tracking, reporting and quality assurance.
  • Embrace the Model N culture of work/life balance, while maximizmg individual and team efficiencies and productivity


Qualifications:
  • Bachelor's degree in Computer Science or related field
  • A minimum of 8+ years of experience in role of Project Manager demonstrating increasing responsibility and successful management of complex enterprise software implementations,such as SAP, Oracle Financials, Siebel, etc.
  • Experience leading enterprise software implementations using Agile Methodology with varying size and complexity.
  • Experience in Consultative, Customer-facing Project Management roles, ideally supporting globally located teams and involving third party partnership.
  • Project Manager certification preferred (PMP), is a major plus.
  • Experience with the Life Sciences industry is a major plus. 
  • SFDC knowledge a plus
  • Ability to travel as required (10% expected)


At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. Positions are eligible to participate in either our employee bonus program or commission payments, depending on the nature of the role. Model N employees have the opportunity to become Model N shareholders through our employee stock purchase plan. 

 

Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, ESPP, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more. 

 

The base salary for this position will be $121,500 - $182,300.  If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters.  We are constantly opening up new positions and you might match another opening at a different level.  


At Model N, we believe our collective success stems from the uniqueness of every individual's diverse backgrounds, experiences, and expertise; we call this the N Factor. So don’t allow uncertainty to keep you from applying to join our team. If you don’t meet the exact criteria but can demonstrate your skillset is the best for the job, we’d love to talk with you. We’re curious to know, what’s your N Factor?    

  

About Model N  

 

Model N enables life sciences and high tech companies to drive growth and market share, minimizing revenue leakage throughout the revenue lifecycle. With deep industry expertise and solutions purpose-built for these industries, Model N delivers comprehensive visibility, insight and control over the complexities of commercial operations and compliance. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading pharmaceutical, medical technology, semiconductor, and high tech companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom and Microchip Technology. For more information, visit www.modeln.com

 

Equal Opportunity Statement 

 

Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information.  


For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at http://www.modeln.com/applicant-and-employee-privacy-notice/   


We’re constantly growing and may have something for you later on if this is not the right opportunity for you. Check out our career site to learn more about Model N or view other jobs: https://www.modeln.com/company/careers/ 

Average salary estimate

$151900 / YEARLY (est.)
min
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$121500K
$182300K

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What You Should Know About Associate Director, Project Manager, Model N

At Model N, we pride ourselves on being the leaders in revenue management cloud solutions for life science and high-tech companies, and we're on the lookout for an enthusiastic Associate Director, Project Manager to join our Professional Services, High Tech group. In this remote role, you'll be a critical player in ensuring our project delivery is top-notch. Your responsibilities will span the entire project lifecycle, working closely with both onshore and offshore teams while collaborating with a variety of internal organizations and customer stakeholders. We want someone who embodies our culture of 'Delivery Excellence' and can lead a cross-functional team of technical and functional specialists to implement and maintain the Model N enterprise software solutions for our Pharma and Med Tech customers. Your knack for building strong customer relationships will position you as a trusted advisor, and your creative approach will drive projects from inception to completion, ensuring they are delivered on time and on budget. If you have experience managing complex enterprise software implementations and are passionate about continuous improvement, then this could be your opportunity to shine at Model N. We're also committed to providing a work/life balance that maximizes both individual and team productivity. So if you're looking to make a meaningful impact while working in an innovative environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Associate Director, Project Manager Role at Model N
What are the main responsibilities of an Associate Director, Project Manager at Model N?

As an Associate Director, Project Manager at Model N, you will take charge of project delivery and management. This includes leading a cross-matrixed team of technical and functional specialists, developing customer relationships, managing project budgets, and ensuring projects adhere to internal and external success criteria. You'll also be responsible for driving continuous process improvement and collaborating with various internal and external stakeholders.

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What qualifications are required for the Associate Director, Project Manager position at Model N?

To qualify for the Associate Director, Project Manager role at Model N, candidates should possess a Bachelor's degree in Computer Science or a related field, along with a minimum of 8+ years of relevant experience. Proven experience in leading enterprise software implementations, particularly using Agile methodology, is essential. A Project Manager certification (such as PMP) is a significant plus, and experience in the Life Sciences industry is highly desirable.

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How does the role of Associate Director, Project Manager support Model N's commitment to customer success?

In the Associate Director, Project Manager role at Model N, your leadership will be fundamental in delivering projects that align with customer needs. You'll be responsible for fostering strong customer relationships, managing project scopes, and ensuring timely and quality delivery. By leveraging your expertise and partnering with internal teams, you will facilitate a unified approach aimed at maximizing the value of our solutions for customers.

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Does the Associate Director, Project Manager position at Model N require travel?

Yes, the Associate Director, Project Manager role at Model N may require some travel, with approximately 10% expected. This travel could be for meetings with stakeholders or on-site project activities, depending on client needs.

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What kind of work culture can an Associate Director, Project Manager expect at Model N?

Model N promotes a culture of work/life balance while maximizing productivity. As an Associate Director, Project Manager, you will be empowered to lead with autonomy, embrace creativity in managing projects, and contribute to the ongoing improvement of the Application Services practice, all within a collaborative and supportive environment.

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Common Interview Questions for Associate Director, Project Manager
Can you describe your experience leading enterprise software implementations?

When answering this question, focus on specific projects you have led, detailing your role, the challenges you faced, and the results achieved. Highlight your experience with different methodologies, such as Agile, and how you adapted your approach based on project needs.

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How do you ensure effective communication within your project team?

In your response, discuss the tools and strategies you utilize for communication. Mention regular check-ins, project management software, and how you encourage open dialogue. Provide examples from your experience that demonstrate your commitment to keeping everyone informed and engaged.

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What is your approach to budget management for projects?

Discuss your processes for forecasting, tracking expenses, and managing resources efficiently. Provide examples of how you've successfully managed budgets in previous roles, and how you mitigate risks related to overspending.

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How do you deal with conflicts among team members during a project?

Explain your conflict resolution strategies, emphasizing the importance of understanding different perspectives and facilitating open discussions. Share an example of a conflict you successfully resolved and the positive outcomes that followed.

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What metrics do you use to measure project success?

Outline the key performance indicators (KPIs) you typically track, such as budget adherence, timeline accuracy, and customer satisfaction rates. Talk about how data-driven decisions can help in project management and lead to successful outcomes.

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Can you give an example of a project where you applied continuous improvement principles?

Share a specific instance where you identified areas for improvement. Discuss the changes you implemented, how you measured their effectiveness, and how these adjustments led to better project outcomes or efficiencies.

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How do you balance stakeholder expectations with project constraints?

Explore your strategies for managing stakeholder relationships and expectations. Highlight how you communicate constraints clearly and negotiate solutions that align project goals with stakeholder needs.

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What techniques do you use for risk management in your projects?

Discuss your risk assessment procedures, such as identifying potential risks, evaluating their impact, and developing mitigation plans. Provide an example where effective risk management preserved project integrity.

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How do you foster a culture of teamwork and collaboration in your projects?

Address how you create an inclusive environment where team members feel valued and motivated. Mention specific activities or practices you promote to encourage collaboration and team cohesion.

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Why do you want to work as an Associate Director, Project Manager at Model N?

In your response, reflect on how your skills align with Model N's mission and values. Share your enthusiasm for the company's impact in the life sciences and high-tech industries, and express your desire to contribute positively to this innovative organization.

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Model N’s mission is to help our customers drive revenue growth and market share profitably, enabling them to deliver life-changing products to the world. Across both life sciences and high tech, we enable more investment in innovation, leading to...

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December 6, 2024

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