Cashier/Sales Associate - 2nd/3rd shift

As a Cashier/Sales Associate at GPM Investments, your responsibilities will include providing excellent customer service, keeping shelves stocked, maintaining a clean store environment, managing cash transactions, and upselling products to enhance the shopping experience. You'll be the friendly face that welcomes customers and ensures they have a pleasant experience in the store.

To apply for the Cashier/Sales Associate position at GPM Investments, you must be at least 21 years old, have effective communication skills in English, basic math proficiency, and the physical capability to lift up to 50 lbs. While previous retail or customer service experience is a plus, it’s not required, as we provide on-the-job training.

The Cashier/Sales Associate position at GPM Investments offers part-time second shift opportunities from 2 PM to 10 PM. Additionally, you’ll need to be available for weekends and holidays, which allows us to offer flexibility around your schedule while meeting our store's needs.

The pay rate for the Cashier/Sales Associate position at GPM Investments is set at $15 per hour. This competitive wage is complemented by benefits such as paid time off, a 401(k) retirement plan with matching contributions, and weekly pay, ensuring that your hard work is recognized and rewarded.

At GPM Investments, we value personal and professional growth. As a Cashier/Sales Associate, you'll have various opportunities for advancement within the company. Our supportive environment encourages promotions from within, and we offer training and mentorship to help you reach your career goals.

When facing a difficult customer, it’s important to remain calm and listen to their concerns. Apologize for their experience if necessary, and work to find a solution that satisfies them. Demonstrating patience and empathy showcases your dedication to customer service, which is essential in the Cashier/Sales Associate role.

In this role, accuracy is key. Share any past experiences handling cash transactions, and discuss your attention to detail and commitment to maintaining a balanced cash register. If you lack direct experience, emphasize your strong mathematical skills and willingness to learn.

Highlight your interpersonal skills, positive attitude, and any relevant experience in retail or customer service. You could mention your ability to work well in a team and your eagerness to contribute to a fun and friendly atmosphere at GPM Investments.

Discuss your approach to task management, emphasizing your ability to remain organized under pressure. Explain how you assess customer needs, ensure the sales floor is stocked, and maintain cleanliness while providing excellent customer service.

Discuss techniques such as engaging customers in conversation about their needs and suggesting complementary products. Share examples of how upselling has not only improved customer satisfaction but also contributed to sales goals in your previous roles.

Talk about your routine for keeping areas tidy, such as regularly checking aisles for cleanliness, sanitizing surfaces, and picking up any litter. Emphasize the importance of creating a pleasant shopping atmosphere for customers.

Teamwork is crucial in retail; mention your appreciation for collaborating with colleagues to enhance the customer experience. Provide examples of how teamwork has helped improve operations or resolve problems in previous positions.

Talk about finding joy in the workplace and how you focus on providing the best service to customers, seeing every interaction as an opportunity to make someone's day better. Mention setting small goals for yourself to maintain positivity and motivation.

Express the importance of safety and your commitment to maintaining a secure environment. Discuss your proactive approach to reporting any issues to management and ensuring all safety protocols are followed to protect both customers and colleagues.

Explain the value of customer loyalty and how encouraging participation in the rewards program can enhance customer retention. Showcase your enthusiasm for the brand and your ability to engage customers effectively, linking it to the Cashier/Sales Associate role.