Jira Solution Architect

As a Jira Solution Architect at Fever, your responsibilities will include designing and building scalable solutions tailored for our unique workflows, connecting Jira with tools like Slack and Confluence for seamless integration, optimizing and innovating our Jira configurations, and defining best practices for governance. Additionally, you will empower teams through training and support, ensuring every member can effectively navigate and utilize the system.

To be considered for the Jira Solution Architect role at Fever, candidates should have at least 5 years of hands-on experience with Jira as an Administrator or Solution Architect. Deep knowledge of Jira Cloud or Data Center, including workflows, automation, and scripting (e.g., Groovy, ScriptRunner), is essential. Experience integrating Jira with third-party tools and a familiarity with Agile and DevOps principles are crucial for success in this role.

Fever is committed to the professional and personal growth of its employees, especially the Jira Solution Architect. From day one, you’ll have responsibilities that make a real impact. Additionally, Fever offers training workshops, supports learning opportunities like English and Spanish lessons, and provides access to health insurance benefits, gym memberships, and other perks for a well-rounded experience.

In your role as a Jira Solution Architect at Fever, you'll work with a variety of tools and integrations. Key integrations include Slack, Confluence, Bitbucket, and CI/CD systems. You’ll also be involved in exploring third-party plugins and developing custom integrations using APIs to streamline collaboration across the organization.

Fever's workplace culture is vibrant, diverse, and inclusive. As a Jira Solution Architect, you will be part of a young, international team that embodies creativity and innovation. With a supportive environment that values every individual’s background and ideas, Fever encourages you to bring your unique perspective and contribute to meaningful projects that shape the future of live entertainment.

When asked about your experience with Jira workflows, focus on specific examples where you've designed or optimized workflows to improve team collaboration and efficiency. Discuss the types of projects you've worked on, any challenges faced, and how your solutions contributed to better results.

In answering this question, highlight your ability to use Jira's features such as labels, custom fields, and filters to effectively prioritize tasks. Share how you ensure communication across teams and how you adjust priorities based on project needs, all while keeping stakeholders informed.

When responding, describe the situation and the specific technical challenge you encountered, what steps you took to analyze and troubleshoot the issue, and the eventual outcome. Emphasize your problem-solving and analytical skills and how you leveraged your Jira expertise to resolve the issue.

Emphasize the importance of tailored training sessions that address different user needs. Discuss using workshops, documentation, and one-on-one mentoring to help teams feel confident in using Jira. Share examples of materials you've created or workshops you've conducted that were successful.

Show your commitment to continuous learning by discussing sources you follow such as Atlassian's official blog, industry conferences, and web-based training courses. Highlight any communities or forums you engage with to exchange knowledge and best practices related to Jira.

Discuss specific integrations you have implemented in your previous jobs, such as connecting Jira with tools like Slack or CI/CD platforms. Detail the processes you followed for successful integration, along with the impact these integrations had on improving workflows.

When addressing conflicting requirements, explain your approach to facilitate conversations between stakeholders and gather all necessary information. Talk about how you would leverage Jira's features to create solutions tailored to meet the needs of each department while keeping everyone aligned.

In your response, highlight your experience with automation features in Jira, such as automation rules or scripting. Discuss how automation improves efficiency and reduces manual effort, providing tangible examples of tasks you have automated in previous roles.

Provide a specific example from your experience, detailing the initial performance issues, the steps you took to identify the root causes, and the solutions you implemented for improvement. Highlight the measurable results you achieved post-optimization.

In this scenario, explain your empathetic approach, where you would identify the specific challenges the team member is facing. Share how you would offer assistance through training resources, one-on-one support, and encouragement to build their confidence in using the system.