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Job details

Content Specialist, Product Support

Figma is looking for a Content Specialist for the Product Support team to help enhance customer experience by managing content strategy and knowledge sharing.

Skills

  • Content creation
  • Knowledge management
  • Project management
  • Written communication

Responsibilities

  • Build knowledge management strategy utilizing AI
  • Strengthen knowledge sharing within the Product Support organization
  • Develop internal and external communications including newsletters and knowledge base articles
  • Collaborate with cross-functional partners to update knowledge base
  • Plan and launch content programs for onboarding and skills building

Education

  • Bachelor's degree (preferred)

Benefits

  • Health, dental & vision insurance
  • Retirement plan with company contribution
  • Generous PTO and company recharge days
  • Learning & development stipend
  • Work from home stipend
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$168500 / YEARLY (est.)
min
max
$122000K
$215000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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200 jobs
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BADGES
Badge ChangemakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Empathetic
Collaboration over Competition
Growth & Learning
Passion for Exploration
Fast-Paced
Startup Mindset
Diversity of Opinions
Rise from Within
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$122,000/yr - $215,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 10, 2025

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