Program Manager, Talent Enablement

The Program Manager, Talent Enablement at Figma is responsible for leading planning and executing high-impact projects in recruiting. This role involves using quantitative and qualitative analysis to identify opportunities for improvement, designing scalable solutions for the talent team, and driving the adoption of these solutions through effective change management practices.

Candidates for the Program Manager, Talent Enablement position at Figma should have at least six years of experience in Recruiting Operations, alongside five years in project management. A strong understanding of recruiting processes, technology, and analytics is essential, particularly experience with tools like Greenhouse and Workday.

Figma is dedicated to celebrating differences and ensuring an inclusive work environment for all employees. The company is committed to equal employment opportunities, fostering a diverse team that contributes to the richness of ideas and experiences, which is essential for innovative problem-solving within the talent enablement team.

At Figma, employees are encouraged to grow as they go. As a Program Manager, you will have opportunities to mentor colleagues and advance your own skills through various development programs. Figma offers a learning and development stipend to support your professional growth.

Figma offers a competitive benefits package for the Program Manager, Talent Enablement role, including health, dental, and vision insurance, retirement options with company contributions, generous paid time off, mental health support, and a work-from-home stipend. Additionally, employees can benefit from equity offerings.

In answering this question, emphasize your relevant experience managing recruiting operations. Discuss specific projects where you led teams toward efficiency improvements, any tools you utilized like Greenhouse or Workday, and how you measured the success of those initiatives.

Reply with a structured strategy for change management, highlighting steps like stakeholder engagement, communication, and training. Share examples from your past where you successfully implemented change in recruiting processes or other operational areas.

Provide a compelling narrative about a situation where you identified a challenge through data analysis, the steps you took to address it, and the outcome that followed. Make sure to quantify the success where possible.

Explain your preferred communication strategies such as regular updates, clear documentation, and meetings. Illustrate these methods with examples where clear communication led to positive outcomes in past projects.

Detail your approach to project prioritization, such as using frameworks like RACI or prioritization matrices. Cite specific experiences where your methodology helped manage competing deadlines effectively.

Share an instance where you successfully introduced a new tool or process and describe how you facilitated stakeholder buy-in, training, and ongoing support, leading to a smooth transition.

Discuss your key performance indicators (KPIs), focusing on metrics relevant to recruiting performance. Describe how you ensure alignment with stakeholders on success criteria from the outset of every project.

Be honest about a specific challenge faced during a significant recruitment project. Detail the steps you took to resolve the issue, what lessons you learned, and how they have shaped your project management style.

Express your enthusiasm for Figma's mission and culture. Mention specific aspects of the company's values that resonate with you, and how your background aligns with the role's requirements and the overall goals of the organization.

Talk about your commitment to inclusivity in teamwork. Include examples of how you create an environment conducive to collaboration by leveraging diverse perspectives and fostering trust among team members.