Job details

Remarketing Support Associate

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Remarketing Support Associate

Your Location: Remote/within the US

Schedule: Monday – Friday 8:00 am – 4:30 pm EST

You Report To: Loss Mitigation Manager

Compensation: $19.11 per hour plus bonus!

Learn more about our awesome Loss Mitigation Department

About the Opportunity:

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth!

What you will do:

Your duties include, but are not limited to:

Input and track Sales information in Leapfrog
Update and maintain auction statuses in AutoIMS
Input receipt of post-sale checks
Audit and send required documents for Gap/Warranty Cancellations
Maintain post-sale document uploads
Verify insurance coverage on recovered vehicles
Assist with title tracking in the Allstate portal and Remarketing dashboard
Assist Remarketing team with any other duties

What you bring:

Demonstrated historical career stability
AA/AS preferred or equivalent work experience
Passion to establish a career with FHF, we grow our teams
Excellent communication skills/must be a team player keeping all lines of communication open
Ability to multitask, self-reliant
Proficient knowledge of Excel and Outlook
Strong attention to detail
A “can do” attitude

FHF Benefits…

Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

First Help Financial Glassdoor Company Review

4.7

First Help Financial DE&I Review

3.64

CEO of First Help Financial

Pushan Sen Gupta

Approve of CEO

Average salary estimate

$39600 / YEARLY (est.)

min

max

$39600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remarketing Support Associate, First Help Financial

Join First Help Financial as a Remarketing Support Associate and become part of a team that’s making a real difference in the world of auto loans! Our company is dedicated to providing accessible financing solutions to underserved communities, and we pride ourselves on exceptional customer service with a multicultural, supportive work environment. As a Remarketing Support Associate, you’ll work remotely alongside a dynamic team, focused on tracking sales information, managing auction statuses, and ensuring smooth post-sale processes. Your daily tasks will include maintaining up-to-date documents and assisting the Remarketing team with various duties, all while enjoying a flexible schedule that respects your work-life balance. At First Help Financial, we’re committed to your success, offering competitive salaries, generous benefits, and incredible opportunities for career growth. We believe in fostering a workspace where everyone feels included and valued, and we’re proud to have been recognized as a 'Great Place to Work' for three consecutive years. If you’re ready to contribute to a positive impact and grow in your career, come join us as we continue to transform the auto financing industry!

Frequently Asked Questions (FAQs) for Remarketing Support Associate Role at First Help Financial

What are the duties of a Remarketing Support Associate at First Help Financial?

As a Remarketing Support Associate at First Help Financial, your primary responsibilities will include inputting and tracking sales information, maintaining auction statuses, managing post-sale checks, and ensuring seamless communication throughout the Remarketing process. Given our rapid growth, you’ll also assist the Remarketing team with various tasks, making your role dynamic and engaging.