Senior Solutions Consultant

A Senior Solutions Consultant at Flexport is responsible for managing the delivery of integrations such as purchase orders, shipment milestones, and freight invoices. They gather functional requirements, design project frameworks, and facilitate user acceptance testing, ensuring seamless integrations for various clients.

To apply for the Senior Solutions Consultant position at Flexport, you should possess strong analytical and problem-solving skills, along with a technical bachelor's degree or relevant work experience. Having 5-7 years in similar roles is preferred, along with familiarity with transmission protocols and file formats.

While having logistics experience is a bonus for the Senior Solutions Consultant role at Flexport, it is not a strict requirement. The company values diverse backgrounds and is committed to providing educational resources like Flexport Academy to help all new hires excel.

A successful Senior Solutions Consultant at Flexport should have strong analytical skills, excellent communication skills, and the ability to work cross-functionally. Problem-solving mindsets, project leadership capabilities, and a proactive attitude are equally important for delivering effective solutions.

The salary range for a Senior Solutions Consultant at Flexport is between $115,000 and $144,000. This range is determined by various factors, including your location, job-related skills, and overall experience.

When answering this question, reflect on specific integration projects you've worked on, detailing the technologies used, your role, and the successful outcomes achieved. Highlight your problem-solving approach and cross-functional collaboration in these projects.

Discuss your organizational and time-management strategies that help prioritize tasks effectively. Use examples to show how you adapt to changing requirements and ensure timely project delivery without compromising quality.

In your response, mention specific tools and systems like ERPs, TMS, or APIs that you have experience with. Explain how these tools enhanced integration processes and how you learned to use them.

Detail a structured approach you follow for requirements gathering, emphasizing active listening, asking clarifying questions, and involving stakeholders to ensure the end product meets their needs effectively.

Discuss your strategies for facilitating user acceptance testing, such as creating test plans, engaging with end-users for feedback, and addressing any issues that arise promptly to ensure a smooth go-live experience.

Explain that EDI, or Electronic Data Interchange, is a standard format for exchanging business data electronically. Discuss how familiarity with EDI protocols would benefit a Senior Solutions Consultant in managing integrations with trade partners.

Share the methods you use to keep informed, such as following industry publications, participating in webinars, taking relevant courses, and networking with industry professionals to remain current on technologies affecting logistics.

Use a specific example of a challenging integration you led, detailing the issues encountered, your thought process for finding a solution, and the ultimate success of the project, focusing on collaboration and communication.

Highlight your unique skill set, work experience, and how they align with Flexport’s mission. Discuss your enthusiasm for promoting seamless integrations and enhancing client satisfaction, reflecting on Flexport's core values.

Discuss your approach to fostering open communication channels, utilizing project management tools, and setting regular update meetings to ensure all stakeholders are aligned on project goals and activities.