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Human Resources Coordinator

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

The HR Coordinator will plan an integral part of the HR and People Team. As Flock continues to grow, the requests coming into the People team also grow. Our goal is to provide timely resolutions not only for our internal stakeholders but externally as well. The HR Coordinator will support the HR team by owning the New Hire Onboarding process from start to finish, partnering cross-functionally with internal onboarding partners, managing employment verification requests and I9 verifications, and providing tier 1 support within the People Inbox for benefits-related inquiries. The HR Coordinator will partner with the Director of People Operations, HR Generalist, and the HRBPs in various aspects of the employee lifecycle, from onboarding, benefits administration, HR Compliance, and ongoing needs as an employee becomes more tenured at Flock.

The Skillset

  • Bachelor's Degree

  • 1 year of experience in HR/People Operations environment in a fast-paced, start-up environment or HR Internship

  • Effective communication skills that will enable others to understand your thinking while going above and beyond to provide exceptional customer service to internal and external stakeholders

  • Basic knowledge of employment law and compliance is preferred

  • Familiarity with HR processes, systems, and tools 

  • High attention to detail, ensuring critical employee data is always correct 

  • Ability to adapt to changing priorities and deadlines while managing multiple projects and maintaining a high level of productivity and quality 

  • Ability to proactively problem-solve, identify challenges, and partner with stakeholders to implement solutions 

  • Ability to maintain confidentiality and handle sensitive information.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as an HR Coordinator at Flock Safety. 

The First 30 Days

  • Fully manage the Pre-Employment Process of a New Hire Class, including data uploads from ATS to HRIS, new hire communications, pre-employment screening, internal communications, follow-up, and I9 verifications

  • Establish relationships with the New Hire Onboarding Stakeholders 

  • Effectively communicate and manage the pre-employment screening steps (MVR/Background Check/Drug Test) process from start to finish 

  • Fully maintain the New Hire Checklist used company-wide and become the expert as it relates to all the steps with internal and external business partners for a successful new hire class 

  • Own the collection and submission for Monday recurring People Data requests (headcount trackers, eligibility files for benefits, new hire checklist data, etc)

The First 60 Days 

  • Begin to manage portions of the People Inbox that fall within your scope and provide responses within 24 hours 

  • Organize and create canned responses for repetitive questions while leveraging our current self-service resources and creating new resources where needed

  • Be the primary contact for all HR administrative requests and paperwork

  • Be the primary point of contact for all VOE, Unemployment, Confirmation of Benefits, and other various HR Paperwork requests 

  • Audit the New Hire Onboarding communications alongside internal partners and teams such as Recruiting, Employee Experience, and various other Organization Onboarding teams. 

  • Manage New Hire Harassment Training and completions 

90 Days & Beyond 

  • Own the People Team's Workvivo page and refresh pages where necessary

  • Partner with our Internal Communications Team and Benefit Advocates/Partners on recurring benefit internal communications 

  • Own Tier 1 benefit questions that come into the People Inbox and leverage resources in Workvivo to create FAQs for frequently asked questions that fall within the Coordinator’s scope

  • Become proficient in Rippling Insurance & tier 1 issues, and have the ability to problem-solve or know when to tag in external resources

  • Become proficient in Rippling Data Management as it relates to New Hires 

  • Partnering with IT to receive all equipment from terminated employees

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

  3. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

  4. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.

Salary & Equity

In this role, you’ll receive a starting salary of $65,000 - $80,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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Average salary estimate

$72500 / YEARLY (est.)
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$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Human Resources Coordinator, Flock Safety

Are you ready to join Flock Safety as a Human Resources Coordinator? At Flock, we’re dedicated to eliminating crime and creating safer communities, leveraging our cutting-edge technology platform to enhance public safety. As a key member of our HR and People Team, you’ll be instrumental in shaping a warm and effective onboarding experience for new hires. Your role will encompass managing everything from new hire paperwork and I9 verifications to benefits inquiries, all while ensuring that our internal processes run smoothly. We’re not just a team; we’re a close-knit community that values collaboration, and as we continue to scale, your contribution will help us achieve our ambitious goal of reducing crime by 25% in the next three years. We believe in a results-oriented culture, which means you’ll have clarity in your role and flexible guidelines to follow. If you’re an organized individual with a bachelor’s degree and some HR experience, we want you to be a resource that our employees can rely on. You’ll be working directly with the Director of People Operations and other HR professionals, ensuring that every employee at Flock feels valued and has the support they need. If you’re passionate about driving positive change and making a real difference in people's lives, then Flock Safety is your next career stop. Come join us on this mission to keep communities safe while growing your career in an inclusive and encouraging environment.

Frequently Asked Questions (FAQs) for Human Resources Coordinator Role at Flock Safety
What will a Human Resources Coordinator at Flock Safety do during the onboarding process?

As a Human Resources Coordinator at Flock Safety, you'll take charge of the entire onboarding process for new hires. This involves managing pre-employment communications, handling I9 verifications, and ensuring all employment documentation is collected and completed. Additionally, you’ll establish effective communication with internal partners to facilitate a seamless transition into Flock's vibrant culture.

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What qualifications are needed for the Human Resources Coordinator position at Flock Safety?

To qualify for the Human Resources Coordinator position at Flock Safety, candidates should hold a bachelor’s degree with at least one year of experience in an HR or People Operations environment, preferably in a fast-paced start-up. Exceptional communication skills, a basic understanding of employment law, attention to detail, and the ability to handle confidential information are also important attributes for this role.

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How does the HR Coordinator position support employees at Flock Safety?

The HR Coordinator supports employees by managing inquiries related to benefits, helping them navigate the onboarding process, and providing tier 1 support through the People Inbox. By collaborating with various teams, you ensure that employees have access to the resources they need throughout their journey at Flock Safety, thereby fostering a supportive environment.

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What is Flock Safety's approach to HR and team culture?

Flock Safety emphasizes a collaborative and transparent HR approach that values each team member's contribution. The company seeks to create a supportive atmosphere where employees feel comfortable and empowered to express their ideas, and the HR Coordinator plays a vital role in maintaining this positive culture as they manage HR processes effectively across the board.

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What kind of training does a new Human Resources Coordinator receive at Flock Safety?

New Human Resources Coordinators at Flock Safety undergo comprehensive training to familiarize themselves with the onboarding process, compliance requirements, and internal HR systems. You'll also benefit from mentorship and resources to ensure you feel confident navigating your responsibilities and contributing to our team from day one.

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Common Interview Questions for Human Resources Coordinator
How have you managed the onboarding process in your previous HR roles?

In my previous HR roles, I managed the onboarding process by creating detailed checklists for new hires, ensuring all necessary documents were collected, and collaborating with various teams to facilitate training sessions. I focus on establishing a welcoming atmosphere that helps new employees feel comfortable and informed as they integrate into the organization.

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What strategies do you use to prioritize tasks in a fast-paced HR environment?

In a fast-paced HR environment, I prioritize tasks by assessing their urgency and impact on the team. I use project management tools to keep track of deadlines and maintain open communication with my colleagues to ensure collaboration and resource sharing. Flexibility to adjust plans based on urgent requests is also key to my approach.

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Can you describe a time when you provided exceptional customer service in an HR role?

In my last position, I handled an employee's urgent benefits inquiry that needed immediate clarification. I took the initiative to schedule a one-on-one meeting, where I carefully explained their options. This personalized attention fostered trust, and they later shared positive feedback about my dedication, demonstrating how effective communication can enhance employee satisfaction.

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What tools or systems are you familiar with for HR management?

I have experience using various HR tools such as Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), and benefits management software. Being adaptable, I leverage technology to streamline HR processes, enhance documentation accuracy, and improve the overall employee experience.

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How would you handle a situation where an employee is struggling with their onboarding?

If an employee is struggling with their onboarding, I would approach the situation by first conducting a one-on-one meeting to understand their challenges. Based on their feedback, I would provide additional resources, share useful tips or insights, and involve relevant team members to offer support that fits their specific needs, ensuring a smoother onboarding experience.

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How do you ensure that HR data remains confidential?

I ensure that HR data remains confidential by adhering strictly to company policies regarding privacy and data protection. This includes using secure systems for data storage, limiting access to sensitive information, and regularly training myself and my team on confidentiality protocols.

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What methods do you employ to stay updated on HR laws and compliance?

I stay updated on HR laws and compliance by subscribing to relevant industry newsletters, attending webinars, and actively participating in HR networking groups. Engaging with resources from legal experts and professional organizations keeps me informed on current regulatory changes that impact HR operations.

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How do you approach conflict resolution among team members?

I approach conflict resolution by first encouraging an open dialogue between the parties involved. I listen to each side with empathy to understand their perspectives, and then we collaboratively explore solutions. My goal is to foster understanding and find common ground that aligns with Flock's values.

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What do you see as the biggest challenge for HR in a remote working environment?

One of the biggest challenges for HR in a remote working environment is maintaining employee engagement and team cohesion. I address this by implementing regular check-ins, virtual team-building activities, and creating dedicated channels for informal communication. Focusing on inclusivity ensures everyone feels connected, regardless of their physical location.

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How do you measure the success of your HR initiatives?

I measure the success of HR initiatives by setting clear metrics aligned with our organizational goals. For instance, tracking employee retention rates, satisfaction surveys, and onboarding feedback can provide quantifiable insights into the efficiency of our processes. Regular analysis allows for adjustments and continuous improvement.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

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BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 22, 2025

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