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Tech Product Operations Lead EMEA (F/M/D)

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

Your role and responsibilities

Flowdesk is seeking a Technical Product Manager (TPM) to establish, grow and lead the newly created Market Operations Technology team, reporting directly to the COO, Paul Bugnot. This role will act as the leader of the Universal Transaction Ledger (UTL) initiative and future middle-office technical solutions, driving operational efficiency and scalability in our trading and financial activities. The TPM will ensure seamless cross-functional collaboration while taking full ownership of designing, delivering, and expanding Flowdesk’s back-office infrastructure.

 

Missions?

Product Ownership; Lead the end-to-end development of the Universal Transaction Ledger (UTL), Flowdesk’s unified system for managing, booking, and monitoring asset movements across all business lines (OTC, Market Making, Proprietary Trading).

Strategic Leadership; Build and manage the Market Operations Technology team, comprising

  • Market Operation System Engineers
  • Data Integration Specialists
  • Compliance & Risk Data Engineers
  • Trading Ops Engineers

Project Delivery; Develop and execute a phased delivery plan for the UTL, targeting full implementation by Q3 2025, while achieving incremental milestones to support operational needs.

Cross-Functional Collaboration; Act as the central point of coordination with Trading Ops, Business Ops, Finance, and Compliance to align project goals with Flowdesk’s broader operational and regulatory requirements.

Middle-Office Innovation; Design and implement other critical technical solutions like transfer aggregation tools, auto-rebalancers, and enhanced trade reconciliation systems.

Data Management; Oversee integration with internal and external systems (e.g., Haruko, Fireblocks, Chainalysis) to ensure real-time risk monitoring, automated compliance checks, and efficient reconciliation processes.

Stakeholder Alignment; Drive alignment among diverse teams to ensure operational priorities and deliverables are well-communicated and executed.

Background and experience

  • Minimum 5 years of product management experience in financial systems, with at least 2 years in a crypto-related middle-office environment.
  • Technical Knowledge and proficiency in Middle-office technologies, including custody, trade reconciliation, and settlement systems. Blockchain-specific tools like Fireblocks, Chainalysis, and Elliptic. SQL, API integrations, and data pipeline management.
  • Leadership; Demonstrated ability to lead cross-functional teams and manage technical talent.
  • Tools; Familiarity with project management frameworks (Jira, Confluence) and agile delivery practices.
  • Education; Bachelor’s degree in Computer Science, Engineering, Finance, or a related field; advanced degree preferred.
  • Visionary leadership with the ability to inspire and build a high-performing team.
  • Strong analytical and problem-solving skills to tackle complex middle-office challenges.
  • Effective communication to align diverse stakeholders across technical and operational domains.
  • Results-oriented mindset with a focus on delivering impactful, scalable solutions.
  • International environment (English is the main language)
  • 100% Deel health coverage
  • Top of the range equipment, Macbook, keyboard, laptop stand, 4K monitor & headphones
  • Team events and offsites
  • Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

    1. HR call (30')
    2. Technical Interview with the Head of Business Ops (60')
    3. FounderInterview with the COO (60')
    4. Culture fit Interview with Talent team (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

What You Should Know About Tech Product Operations Lead EMEA (F/M/D), Flowdesk

Flowdesk is on the lookout for a passionate Tech Product Operations Lead EMEA (F/M/D) to join our innovative team! Founded in 2020, Flowdesk is a cutting-edge technology and crypto financial services firm with a global footprint, and we aim to redefine financial services for our clients. As the Tech Product Operations Lead, you’ll step into an exciting role where you will spearhead the development of the Universal Transaction Ledger (UTL). Reporting directly to our COO, Paul Bugnot, you'll lead a dynamic team of Market Operation Engineers, Data Integration Specialists, and Trading Ops Engineers. Here, your expertise will be crucial in driving operational excellence and scalability across our diverse trading and financial activities. You'll be at the heart of crafting seamless cross-functional collaborations that align with our operational and regulatory landscape. This isn’t just about managing projects; it’s about innovating and delivering technical solutions that are pivotal to our market operations. At Flowdesk, we believe in providing a stimulating yet supportive working environment, with a culture that celebrates diversity and encourages growth. As we gear up for our ambitious plans, we invite you to bring your visionary leadership and technical prowess to make a lasting impact in our firm. If you're keen on building the future of finance with us, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Tech Product Operations Lead EMEA (F/M/D) Role at Flowdesk
What does the Tech Product Operations Lead role involve at Flowdesk?

The Tech Product Operations Lead EMEA (F/M/D) at Flowdesk plays a vital role in establishing and leading the newly formed Market Operations Technology team. You will oversee the end-to-end development of the Universal Transaction Ledger (UTL), ensuring that our trading and financial activities are efficient, scalable, and collaborative across departments.

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What qualifications are required for the Tech Product Operations Lead position at Flowdesk?

Flowdesk is looking for candidates with a minimum of 5 years of product management experience, especially in financial systems and at least 2 years in a crypto-related middle-office environment. Technical proficiency in middle-office technologies and blockchain tools, along with leadership skills in managing cross-functional teams, is crucial for the Tech Product Operations Lead role.

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How does the Tech Product Operations Lead contribute to Flowdesk's technology initiatives?

The Tech Product Operations Lead is responsible for driving innovation in middle-office solutions at Flowdesk. This includes designing systems for transaction aggregation and trade reconciliation while aligning with the overall operational needs and regulatory requirements to enhance our service offerings.

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What makes Flowdesk an attractive employer for a Tech Product Operations Lead?

At Flowdesk, we offer a vibrant work culture that promotes equal opportunity and personal growth. Employees enjoy top-notch health coverage, impressive tech tools, team events, and upcoming benefits like gym memberships, which create an engaging and dynamic workplace for the Tech Product Operations Lead and other team members.

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What is the recruitment process like for the Tech Product Operations Lead at Flowdesk?

The recruitment process for the Tech Product Operations Lead position at Flowdesk includes an HR call, a technical interview with the Head of Business Ops, a founder interview with the COO, and a culture fit interview with the Talent team. We value discussions and insights into your career expectations during this process.

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Common Interview Questions for Tech Product Operations Lead EMEA (F/M/D)
What experience do you have with developing middle-office technologies?

In preparing for this question, highlight your specific experiences in developing middle-office technologies. Discuss projects you've led, the technologies you worked with, and how those experiences will contribute to your success as the Tech Product Operations Lead at Flowdesk.

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Can you describe a challenging project you've managed and how you ensured its success?

Use the STAR method (Situation, Task, Action, Result) to narrate a relevant project. Focus on your role in overcoming obstacles, collaborating with Teams, and delivering measurable results, showing how such experiences will be beneficial in your new role at Flowdesk.

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How would you approach building a team for the Market Operations Technology group?

Discuss your leadership philosophy and strategies for team building. Emphasize the importance of diverse skill sets, fostering collaboration, and nurturing talent to create a high-performing team that aligns with Flowdesk's goals.

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How do you handle disagreements within cross-functional teams?

Demonstrate your conflict resolution skills by discussing your approach to facilitating open communication and understanding different viewpoints to work towards a compromise, ensuring project goals remain on track.

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What strategies do you use for effective project delivery in a fast-paced environment?

Talk about your experience with agile methodologies, prioritizing tasks, and maintaining clear channels of communication to ensure milestones are met in dynamic environments, aligning with Flowdesk's operational needs.

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Describe your experience with SQL and API integrations in previous projects.

Detail your familiarity with SQL database management and how you've successfully implemented API integrations in past roles. Relate it back to its relevance for the Tech Product Operations Lead position at Flowdesk.

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What methods do you use to ensure all stakeholders are aligned on project objectives?

Describe your communication strategies, such as regular updates and meetings, to ensure alignment and transparency among stakeholders. Point out the importance of shared objectives in achieving success at Flowdesk.

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Can you give an example of how you managed data management and integration in a past role?

Share a specific project or initiative where you utilized data management tools and integration strategies. Weave in how this experience relates to the Tech Product Operations Lead role, particularly in working with platforms like Haruko or Fireblocks.

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What is your approach to regulatory compliance in technical environments?

Emphasize your understanding of compliance requirements and how you embed these into your technical processes. Demonstrating knowledge about regulations pertinent to the financial services and crypto industries can show your preparedness for the Tech Product Operations Lead at Flowdesk.

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How do you stay updated with trends in technology and crypto finance?

Talk about your commitment to continuous learning—whether through industry publications, attending conferences, or engaging in professional communities. This reflects your proactive nature, a trait valued at Flowdesk as they aim to innovate in finance.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 11, 2024

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