Product Quality Engineer (Technical Operations)

As a Product Quality Engineer at Fluence, you will be tasked with developing quality control plans, coordinating test operations, and managing quality assurance processes for our manufacturing initiatives. Your responsibilities will include supporting the NPI ramp-up process, conducting supplier audits, and facilitating continuous improvement conversations across our operations teams.

To excel as a Product Quality Engineer at Fluence, candidates typically require a BS in an engineering or related technical field, along with at least five years of quality manufacturing experience. Proficiency in quality management systems, ISO standards, and continuous improvement principles like Lean and Six Sigma are also crucial for this role.

The ideal candidate for the Product Quality Engineer position at Fluence should hold a preferred BS engineering degree or a degree in a related technical field. This educational background is complemented by essential quality manufacturing experience to navigate the responsibilities of this role effectively.

Fluence encourages Product Quality Engineers to drive continuous improvement initiatives by providing necessary tools and frameworks. Engineers work collaboratively with other teams to map workflows, streamline processes, and implement best practices in quality control, ensuring an efficient and agile operation.

At Fluence, the working environment for a Product Quality Engineer is collaborative and dynamic, allowing for hybrid flexibility with 2-3 days in-office schedules. Our culture values creativity, open communication, and fun, making it a great place to contribute meaningfully while enjoying your work.

In your response, focus on specific examples of quality control plans you’ve implemented in past positions. Highlight how these plans directly contributed to improved manufacturing quality and process efficiency, using quantifiable outcomes when possible.

Discuss your experience with NPI processes, emphasizing your role in executing and supporting these initiatives. Include how you manage planning, execution, and stakeholder communication to ensure successful product launches.

Elaborate on your familiarity with ISO standards and how you applied them in your previous roles. Mention specific practices, certifications obtained, and the impact this had on overall product quality.

Choose a specific incident that demonstrates your problem-solving skills. Describe the issue, your analytical process, the solution you implemented, and the outcome. Be sure to highlight what you learned from the experience.

Discuss the methodologies you're familiar with, such as Lean, Six Sigma, or Kaizen, and provide concrete examples of how you have applied them to enhance manufacturing processes, reducing waste and improving quality.

Emphasize your communication and collaboration skills. Share how you ensure alignment with engineering teams, facilitating discussions around technical specifications and quality criteria to ensure product excellence.

Describe how you incorporate data analysis in your quality management practices. Provide examples of tools or metrics you regularly use to inform decisions and drive quality improvements.

Discuss your process for managing non-conformances, including how you investigate the root cause, implement corrective actions, and communicate effectively with relevant stakeholders to ensure resolution.

Share your insights into the elements of a robust quality management system. Discuss best practices that lead to sustained product quality, such as continuous training, employee engagement, and documentation practices.

Provide details on the specific ERP and Quality Management systems you’ve used, focusing on how they supported your work in quality assurance and improved efficiencies within your previous roles.