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Director of Quality and Continuous Improvement

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

Eurofins Genomics is a global leader in providing high-quality genomics services and solutions for academic, clinical, and industrial customers.  As a trusted partner, Eurofins combines high quality product, cutting-edge technology, and exceptional turn-around-times to support customers in wide variety of genomics applications. Join our mission-driven team at our ISO 13485 certified facility and contribute to advancing life sciences through excellence and innovation.

We are seeking an experienced and dynamic Director of Quality and Regulatory Affairs to lead and strengthen our Quality department. The ideal candidate will champion quality and compliance initiatives, develop and implement process improvements, and ensure adherence to regulatory standards. This role requires a hands-on leader passionate about driving operational excellence in a fast-paced, highly collaborative environment.

Responsibilities:
As the Director of Quality and Regulatory Affairs, you will:

  • Lead Quality Management Systems (QMS): Maintain and enhance the ISO 13485/ ISO 9001 certified QMS to ensure compliance with applicable standards and regulations, including FDA 21 CFR 820.
  • Lead Continuous Improvement Initiatives: Apply Lean Six Sigma principles and statistical process control methodologies to streamline operations, improve product quality, and reduce variability.
  • Root Cause Analysis: Investigate non-conformances and implement corrective and preventive actions (CAPAs) to address quality issues and prevent recurrence.
  • Regulatory Compliance: Oversee air pollution control reporting, hazardous waste registration, and related environmental compliance programs.
  • Quality Metrics: Develop and monitor key performance indicators (KPIs) to evaluate and improve the effectiveness of quality processes.
  • Team Leadership: Build, mentor, and manage a high-performing Quality team, fostering a culture of accountability, continuous improvement, and collaboration.
  • Internal and External Audits: Plan, conduct, and facilitate successful audits, addressing findings promptly and effectively.
  • Cross-Functional Collaboration: Work closely with process development, production, and other departments to align quality objectives with overall company goals.
  • Trainings: Manage safety / regulatory trainings for all employees and ensure compliance
  • Customer Feedback: Lead all quality related discussions with key customer and ensure high levels of satisfaction

Qualifications

To excel in this role, you should possess:

  • Education: Bachelor's or higher degree in Engineering, Life Sciences, or a related field.
  • Experience: Minimum of 10 years in Quality Management within a regulated industry, with at least 5 years in a leadership role.
  • Certifications: Lean Six Sigma certification strongly preferred.
  • Technical Skills:
    • Expertise in statistical process control (SPC) and root cause analysis.
    • In-depth knowledge of ISO 13485, FDA 21 CFR 820, and quality systems regulations.
    • Familiarity with air pollution control reporting, waste registration, and regulatory compliance.
  • Leadership Abilities: Proven experience in building and managing effective teams.
  • Communication Skills: Excellent verbal and written communication skills for interfacing with internal teams, regulatory bodies, and customers.
  • Problem-Solving Skills: Strong analytical and decision-making abilities with a proactive mindset
  • Hands-On Approach: Willingness to engage directly with processes and teams to drive improvements.

Additional Information

Why Join Eurofins Genomics?
At Eurofins Genomics, we believe that scientific excellence and innovation are only possible through the dedication and expertise of our team. Here's what makes us a great place to work:

  • Impact: Contribute to meaningful projects that drive advancements in life sciences and healthcare.
  • Innovation: Be part of a culture that embraces cutting-edge technologies and fosters creative problem-solving.
  • Collaboration: Work in a dynamic, diverse, and supportive environment where teamwork is celebrated.
  • Career Growth: Benefit from opportunities for professional development and advancement in a global organization.
  • Commitment to Quality: Join a company that is deeply committed to excellence, integrity, and continuous improvement.

If you are a motivated leader with a passion for quality, compliance, and innovation, we invite you to join our team at Eurofins Genomics. Together, we will shape the future of genomics and improve lives worldwide.

Apply Now to take the next step in your career journey with Eurofins Genomics!

 

Position is a full time, first shift, hourly position.

Will will not consider candidates who require sponsorship to work in the US.

Candidate will be required to sign a non-compete agreement as part of the offer.

What we offer:

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Director of Quality and Continuous Improvement, Eurofins

If you're looking to make a significant impact in the life sciences sector, consider the role of Director of Quality and Continuous Improvement at Eurofins Genomics in Louisville, KY. This position is not just about overseeing processes; it's about leading a mission-driven team that prioritizes excellence and innovation. As a key player in one of the fastest-growing laboratories globally, you'll maintain and enhance our ISO 13485/ISO 9001 certified Quality Management Systems, ensuring we meet and exceed compliance with industry standards. Your experience in Lean Six Sigma will shine as you drive continuous improvement initiatives, applying statistical process control to elevate product quality. You’ll also take charge of root cause analysis, ensuring our response to quality issues is not just reactive but proactive. Team leadership is essential – you'll have the opportunity to train and mentor a high-performing quality team, fostering a culture of accountability and collaboration. In your role, you’ll collaborate cross-functionally, ensuring that our quality objectives align with our overall mission. Are you ready to help us shape the future of genomics and improve lives worldwide? Eurofins Genomics is eager to find a leader passionate about quality and compliance, where your technical skills and hands-on approach can truly make a difference.

Frequently Asked Questions (FAQs) for Director of Quality and Continuous Improvement Role at Eurofins
What are the key responsibilities of the Director of Quality and Continuous Improvement at Eurofins Genomics?

The Director of Quality and Continuous Improvement at Eurofins Genomics has a variety of pivotal responsibilities including leading the maintenance and enhancement of Quality Management Systems, driving continuous improvement initiatives using Lean Six Sigma principles, overseeing regulatory compliance, and conducting root cause analysis to address quality issues effectively. This role is integral in ensuring that the company's products meet the highest quality standards.

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What qualifications are required for the Director of Quality and Continuous Improvement role at Eurofins Genomics?

Candidates for the Director of Quality and Continuous Improvement position at Eurofins Genomics should possess a Bachelor’s or higher degree in Engineering, Life Sciences, or a related field. Additionally, a minimum of 10 years of experience in Quality Management within a regulated industry is required, with at least 5 years in a leadership role. Lean Six Sigma certification is strongly preferred as well as expertise in statistical process control and a deep understanding of ISO 13485 and FDA regulations.

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How does Eurofins Genomics promote continuous improvement in its operations?

At Eurofins Genomics, continuous improvement is a core value that is promoted through the application of Lean Six Sigma principles and statistical process control methodologies. The Director of Quality and Continuous Improvement plays a crucial role in leading these initiatives, ensuring that operations are streamlined for enhanced product quality and reduced variability, ultimately contributing to the effectiveness of quality processes.

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What leadership skills are important for the Director of Quality and Continuous Improvement at Eurofins Genomics?

Effective leadership skills for the Director of Quality and Continuous Improvement at Eurofins Genomics include the ability to build and manage high-performing teams, foster a culture of accountability, and facilitate collaboration across departments. Strong analytical and problem-solving capabilities are also essential, as is the ability to communicate effectively with various stakeholders, including internal teams, regulatory bodies, and customers.

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What benefits does Eurofins Genomics offer its employees?

Eurofins Genomics offers an excellent range of benefits for its employees, which include comprehensive medical coverage, dental and vision options, life and disability insurance, a 401(k) with company match, and paid vacation and holidays. Employees are also provided with opportunities for career growth and professional development within a supportive and innovative work environment.

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Common Interview Questions for Director of Quality and Continuous Improvement
What motivated you to apply for the Director of Quality and Continuous Improvement position at Eurofins Genomics?

When answering this question, reflect on your passion for quality management in the life sciences field and any specific experiences that align with Eurofins Genomics’ mission. Mention your admiration for their commitment to excellence and how your personal values and career goals align with the company’s vision.

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Can you describe your experience with Lean Six Sigma and how you have applied it in previous roles?

Provide a brief overview of your Lean Six Sigma certification, including specific methodologies you have utilized. Share examples of past projects where you successfully implemented these principles to improve processes, demonstrate quantifiable results, and foster a culture of continuous improvement among team members.

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How do you approach root cause analysis when dealing with non-conformances?

Discuss your methodical approach to root cause analysis, emphasizing the importance of gathering data and utilizing techniques such as the 5 Whys or Fishbone Diagram. Highlight successful outcomes from your analysis in past roles, and focus on both corrective and preventive actions that lead to lasting improvements.

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What strategies would you implement to enhance compliance within the Quality Management System?

Outline the strategic initiatives you would prioritize, such as regular training for employees, periodic audits, and developing clear documentation processes. Emphasize the need for a proactive approach to compliance that not only meets regulatory standards but also anticipates future challenges.

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Describe a time when you successfully managed a team to achieve a quality improvement goal.

Share a specific instance where you led a team to achieve a significant quality improvement. Detail the goal, your leadership approach, the processes involved, and how you measured success. Highlight what you learned from the experience and any best practices you developed.

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How do you communicate quality objectives across different departments?

Discuss how you build relationships with cross-functional teams and ensure that quality objectives are integrated into their workflows. Mention specific communication methods, such as meetings, reports, or collaborative tools that encourage transparency and accountability.

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What role do key performance indicators (KPIs) play in quality management?

Explain your understanding of KPIs in quality management, emphasizing how they help measure effectiveness and guide decision-making. Provide examples of KPIs you have used in past roles, how you monitored them, and what adjustments you made based on the data.

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Can you give an example of a significant challenge you faced in quality management and how you overcame it?

Select a concrete example that demonstrates your problem-solving abilities and resilience. Describe the challenge, your thought process, the actions you took, and the outcomes achieved. Include any lessons learned that could apply to future situations.

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How do you ensure safety and regulatory training is effectively communicated to all employees?

Outline your strategies for implementing safety and regulatory training programs, highlighting the importance of accessibility, engagement, and regular updates. Discuss any innovative approaches you’ve taken to enhance employee understanding and compliance.

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What excites you most about the possibility of working with Eurofins Genomics?

Express your enthusiasm for Eurofins Genomics’ innovation in the life sciences field and the impactful work they do. Articulate how the role’s responsibilities align with your career aspirations and values, and how you envision contributing to their mission.

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DATE POSTED
December 11, 2024

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