AVP, Fraud & KYC Technical Lead, Digital Banking

COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.

COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a more sustainable future.

JOB SUMMARY: The AVP, Fraud & KYC Technical Lead, Digital Banking helps drive the technical vision and execution of our fraud and KYC initiatives in close partnership with the Product Lead. This position oversees the technical strategy for platforms such as Plaid, Alloy, and ThreatMark, ensuring these tools meet our security and compliance standards while optimizing user experience. This role requires a strong technical background in fraud prevention and risk management, as well as the ability to work cross-functionally with product, engineering, and compliance teams. 

• Define and implement the technical roadmap for fraud and KYC tools, collaborating closely with the Product Lead to ensure alignment with product strategy and regulatory requirements
• Act as the technical subject matter expert for tools like Plaid, Alloy, and ThreatMark, guiding architecture and development decisions

• Partner with the Product Lead to design, develop, and implement scalable, secure solutions that enhance fraud detection, streamline customer onboarding, and ensure compliance
• Lead technical evaluations of third-party solutions, selecting and integrating the best-in-class tools to optimize our fraud and KYC, capabilities

• Work alongside compliance and legal teams to interpret regulatory requirements, ensuring technical solutions meet global KYC standards
• Design and implement risk controls to prevent fraud and mitigate threats, adapting technology in response to emerging risks and regulatory updates

• Develop and refine data-driven solutions to enhance fraud detection and risk assessment, leveraging machine learning and advanced analytics
• Establish and monitor technical KPIs to measure the effectiveness of fraud and KYC tools, continually optimizing for accuracy and efficiency

• Partner with cross-functional teams—including product, engineering, compliance, and customer support—to drive seamless and secure user experiences
• Manage relationships with third-party vendors and solution providers, ensuring high-quality technical integration and ongoing support

• Provide guidance and mentorship to engineering teams focused on fraud and KYC, fostering technical excellence and a culture of innovation
• Provide technology delivery leadership on all initiatives related to Fraud and KYC working in partnership with product managers, digital experience tech leads, vendor teams, and overall program management leads
• Perform other duties as assigned

• Bachelor’s or Master’s Degree in Business Administration, Computer Science, or a related field required 
• 5+ years of experience technology design, development, and delivery showing progression/promotion within the tech or financial services industry
• Understanding and application of technology trends (banking industry, risk and compliance industry and overall best practices) 
• Strong relationship building, influence skills and ability to productively interact with all levels of leadership
• Strong facilitation, communication and presentation skills with tech and business audiences 
• Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps
• Familiarity with financial services back office and fraud operations 
• Excellent communication and interpersonal skills, with the ability to communicate complex concepts to non-technical stakeholders
• Advanced PowerPoint skills and competent use of other Microsoft Office applications 
• Preferred experience in JIRA and Confluence 
• Preferred experience with fraud and KYC solutions like Plaid, Alloy, and ThreatMark, including technical implementation and integration

The pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications and prior experience. $155,000 (entry level qualifications) to $185,000 (highly experienced).

POSITION REQUIREMENTS: The requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. Work is conducted primarily in an office; however, some positions may be conducted remotely via technology. While performing duties of this job, the employee may be regularly required for prolonged periods of time to:

• Sit or stand at a desk

• Walk, stoop down, crouch, kneel or bend over

• Use hands and fingers

• Utilize a computer monitor with visual acuity

• Operate technology and other office machinery such as printers, fax machines, scanners, etc.

• Communicate clearly both verbally and in writing with others

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans

• 4 weeks PTO

• 401k + company match

• Metro SmartTrip benefits ($50/mo)

• Remote or hybrid work schedules for most positions

• Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.

• Paid subscriptions to Veterans Compost, Imperfect Foods, and more!

• Best Workplaces for Commuters 2023 & 2024 winner

• The Washington Post Top Workplaces 2023 & 2024 winner

• American Banker Best Banks to Work For 2023 winner

It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.