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Senior Sales Development Representative

When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.We’ve helped hundreds of companies like Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.Let’s elevate frontline work together.About the teamFountain is experiencing growth, and our sales team is expanding! We're in search of a highly-motivated Senior Sales Development Representative (SDR) who is results-driven and eager to contribute to our team's success. As an SDR, you'll play a pivotal role in generating new business opportunities and fostering relationships with potential customers. This role is perfect for individuals passionate about sales, who thrive in fast-paced environments, and are excited to contribute to a dynamic company's achievements.Joining our team as an SDR presents an exciting opportunity to kick-start your sales career, gain invaluable experience, and make a significant impact on our company's growth and prosperity. If you're passionate about sales and excel in challenging and collaborative settings, we want to hear from you. Apply now to become a vital member of our sales team!What you’ll be doing:• Responding to inbound demo requests from the website: You'll handle inbound email requests from prospects, schedule their qualification calls, and conduct these calls. You should be comfortable leading early-stage sales conversations and quickly assessing if prospects align with Fountain• Account research: Conduct research on accounts to determine if they fit Fountain's Ideal Customer Profile (ICP). Additionally, support Account Executives (AEs) by providing account insights to aid in building account plans• Sales Outreach: Utilize tools such as Gong, LinkedIn, and Salesforce for outbound and inbound sales activities• Day to day responsibilities include outbound phone and email activities, you must be comfortable with both tactics• Collaboration: Work closely with sales, partnerships, and marketing teams to ensure a seamless customer journey for prospects. Foster growth and development of these relationships• Pre & Post Event Lead Management: Assist the sales and marketing team in event preparation by managing lead outreach• Event Support: Provide on-site support for our sales team during events by providing account information for in-person conversations. Occasionally, join the sales team at events to assist with staffingWhat you should bring:• Minimum of six months in an SDR or sales role at a startup• Experience in cold calling and emailing• Experience managing your calendar and completing tasks in a remote work environment• Exceptional communication skills, both internally and externally• Proficiency with Salesforce, Gong, and other sales tools• Strong work ethic and ability to manage multiple tasks with prioritization by deadlines• Adaptability and willingness to learn in a dynamic and evolving sales environmentSalary Range: $65,000 - $85,000 plus commissionEven if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.For information about how we use your information and the rights you have with respect to your information, visit our .#LI-Remote
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What You Should Know About Senior Sales Development Representative, Fountain

As a Senior Sales Development Representative at Fountain, you’re not just taking a job; you’re stepping into a pivotal role within a cutting-edge company revolutionizing frontline workforce management. Working remotely from Oregon, you’ll be part of a vibrant team dedicated to streaming seamless experiences for applicants and employers alike. Fountain’s innovative platform has transformed the hiring landscape for notable companies like Stitch Fix, GoPuff, and sweetgreen, and your efforts will help continue that momentum. In this role, you’ll dive headfirst into generating new leads while nurturing relationships with potential customers. From handling inbound demo requests to conducting qualification calls, your sales savvy and interpersonal skills will shine. You’ll have the opportunity to collaborate closely with the sales, partnerships, and marketing teams, ensuring that every prospect has a stellar experience. If you’re a go-getter who thrives in fast-paced environments and believes in contributing to a mission-driven company, Fountain wants to hear from you. You’ll not only gain invaluable sales experience but also make a tangible impact on our growth trajectory. With exciting compensation, benefits, and a supportive remote work culture, this could be your next big career move. Ready to elevate frontline work together?

Frequently Asked Questions (FAQs) for Senior Sales Development Representative Role at Fountain
What are the responsibilities of a Senior Sales Development Representative at Fountain?

As a Senior Sales Development Representative at Fountain, your core responsibilities include responding promptly to inbound demo requests, conducting qualification calls, performing account research to identify ideal customers, and utilizing sales tools like Salesforce and Gong for effective outreach. You’ll also collaborate closely with various teams to ensure a seamless customer journey and assist the sales team during events.

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What qualifications should I have to become a Senior Sales Development Representative at Fountain?

To excel as a Senior Sales Development Representative at Fountain, candidates should have a minimum of six months experience in an SDR or sales role, ideally within a startup environment. You should be proficient in cold calling and emailing, possess exceptional communication skills, and have a working knowledge of Salesforce and other sales tools, along with adaptability in a fast-paced setting.

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Is remote work allowed for the Senior Sales Development Representative position at Fountain?

Yes, the Senior Sales Development Representative role at Fountain is fully remote. The company embraces a flexible work environment, allowing you to manage your tasks and calendar effectively from your preferred location while fostering collaboration with team members across the globe.

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What benefits can I expect as a Senior Sales Development Representative at Fountain?

Fountain offers a range of benefits for Senior Sales Development Representatives, including competitive health plans, a retirement plan, flexible vacation policies, and allowances for professional development. Additionally, you’ll receive allowances for home office setups, meals, cell phone usage, and wellness reimbursements, all contributing to a great work-life balance.

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How does Fountain ensure equal opportunities for all employees, including Senior Sales Development Representatives?

Fountain is committed to being an equal opportunity workplace. This means they welcome applicants from various educational backgrounds, genders, sexual orientations, ethnicities, ages, and abilities for the Senior Sales Development Representative role. The company values diversity and aims to create an inclusive environment where everyone can thrive.

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Common Interview Questions for Senior Sales Development Representative
Can you describe your experience in sales and how it relates to being a Senior Sales Development Representative?

When discussing your sales experience, focus on specific achievements, such as the metrics you helped meet or exceed in your previous roles. Highlight any relevant experience with cold calling, lead generation, and nurturing client relationships, and discuss how those experiences can be beneficial as a Senior Sales Development Representative at Fountain.

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How do you handle objections during the sales process?

In responding to this question, consider sharing a specific example of a challenging objection you faced and how you overcame it. Emphasize your listening skills and ability to empathize with the prospect while addressing their concerns, ultimately turning objections into opportunities for discussion.

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What sales tools are you familiar with that are relevant to the Senior Sales Development Representative role?

Be specific about the sales tools you've used, such as Salesforce, Gong, or LinkedIn. Discuss how you’ve leveraged these tools to streamline your sales process, track leads, and analyze performance metrics. Mentioning your proficiency will show your readiness to hit the ground running.

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How do you prioritize your tasks in a remote work environment?

Discuss your organizational strategies, such as using digital calendars or task management tools. Describe how you set daily, weekly, and monthly goals and prioritize tasks based on urgency and importance, showcasing your ability to manage your responsibilities effectively while working remotely.

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Why do you want to work for Fountain as a Senior Sales Development Representative?

Provide a passionate response that ties your personal career goals to Fountain’s mission. Share what excites you about their innovative approach to frontline workforce management and how you see yourself contributing to their success, reflecting your alignment with the company’s values.

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Describe a time when you successfully generated a lead from scratch.

Offer a detailed account of a specific situation where you identified a potential lead, your approach to initiating contact, and how you nurtured that relationship into a sales opportunity. Highlight your persistence and creativity in outreach strategies.

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How do you engage with potential customers during initial conversations?

Share your techniques for building rapport and trust quickly, such as active listening and asking open-ended questions. Discuss the importance of addressing the customer’s needs and establishing a compelling narrative about how Fountain’s solutions can benefit them.

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How do you handle failure or setbacks in sales?

Convey a growth mindset by describing how you view setbacks as opportunities for learning. Share techniques you apply when faced with challenges, such as seeking feedback and adjusting your approach for future engagements, demonstrating resilience.

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Can you provide an example of a successful collaboration with a team member?

Detail a specific instance where you partnered with a colleague, perhaps explaining the objective, your joint efforts, and the outcome of that collaboration. Focus on how teamwork enhanced the sales efforts, showcasing the importance of synergy in achieving goals.

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What do you believe makes a great Senior Sales Development Representative?

Share your insights on the key attributes of a successful Senior Sales Development Representative, such as strong communication skills, a proactive attitude, adaptability in the face of change, and a relentless drive for results. Relate these qualities back to how they align with Fountain’s culture and mission.

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Fountain opens opportunities for the global workforce.

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Full-time, remote
DATE POSTED
December 11, 2024

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