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Affordable Housing Maintenance Technician (REF7672L)

Company Description

Multifamily Property Management

Job Description

• Property Name: Bana at Tujunga
• 10046 Samoa Ave, Tujunga, CA 91042, USA
• Full-Time
• Unit Count: 48
• Driver's License Required

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

Pay: $22 - $24 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$47840 / YEARLY (est.)
min
max
$45760K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Technician (REF7672L), FPI Management, Inc.

If you're looking for an exciting opportunity to join a dynamic team as an Affordable Housing Maintenance Technician with FPI Management at Bana at Tujunga, you've come to the right place! Located right in Tujunga, CA at 10046 Samoa Ave, this full-time role is perfect for individuals who want to make a difference in their community. As a vital part of our team, you'll be responsible for keeping our apartment homes and buildings in tip-top shape. Your day-to-day tasks will include everything from repairing flooring and drywall to tackling plumbing and electrical issues. You won't just be fixing things; you'll be ensuring safety and security systems are in working order, painting interiors and exteriors, and maintaining the beautiful outdoors of our property. We value a proactive approach, which means you’ll also follow preventive maintenance protocols and conduct inspections to keep everything running smoothly. The role demands versatility, creativity, and commitment—ideal for those who thrive in a fast-paced environment and love hands-on work. Your work will be crucial in enhancing client relations by adhering to the wishes of property owners while maintaining a high standard of property aesthetics and compliance. What's great is the competitive pay of $22 to $24 per hour, along with opportunities for personal and professional growth within one of the largest property management companies in the nation. Come join FPI Management, where your skills are valued, and your work contributes to a meaningful mission. We can't wait to meet you!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF7672L) Role at FPI Management, Inc.
What are the primary responsibilities of the Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, your primary responsibilities include maintaining and repairing apartment homes, buildings, and grounds. This encompasses everything from tackling plumbing and electrical repairs, to painting and landscaping. You'll ensure compliance with safety protocols, carry out preventative maintenance tasks, and conduct inspections to maintain property standards—all crucial for creating a safe and welcoming environment for residents.

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What qualifications do I need to apply for the Affordable Housing Maintenance Technician role at FPI Management?

To apply for the Affordable Housing Maintenance Technician position at FPI Management, you need a minimum of one year of experience in a similar role, preferably within residential property management. A high school diploma or equivalent is required, and having technical school training or CAMT certification is preferable. Additionally, you must possess a valid driver’s license and be proficient in English, both spoken and written.

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How does the Affordable Housing Maintenance Technician role support client relations at FPI Management?

The Affordable Housing Maintenance Technician role supports client relations by ensuring that the daily operations of the apartment community meet the objectives and expectations of the property owners. This involves following maintenance programs that enhance the property's aesthetics while adhering to regulations and safety protocols, which collectively reflect positively on the management company and foster long-term relationships with clients.

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What types of hours can I expect as an Affordable Housing Maintenance Technician with FPI Management?

As an Affordable Housing Maintenance Technician with FPI Management, you can expect to work full-time hours. Additionally, this role requires being on-call for evening, weekend, and holiday emergencies, which is essential for providing prompt maintenance services. Flexibility in hours is a key component of ensuring that resident needs are always met, no matter the situation.

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What skills are essential for success as an Affordable Housing Maintenance Technician at FPI Management?

Essential skills for success as an Affordable Housing Maintenance Technician at FPI Management include proficiency in various trades such as plumbing, electrical repairs, and HVAC maintenance. Excellent customer service, communication skills, and the ability to work independently are also critical. Being detail-oriented and having basic computer skills will aid in maintaining accurate records and compliance documentation.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF7672L)
Can you describe your previous experience in maintenance roles relevant to the Affordable Housing Maintenance Technician position?

In your answer, focus on specifics from your past jobs that relate directly to the responsibilities of the Affordable Housing Maintenance Technician role at FPI Management. Highlight tasks you successfully handled such as plumbing repairs, appliance installations, or safety inspections. Use this opportunity to showcase your hands-on skills and commitment to quality maintenance work.

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What is your approach to handling emergency maintenance situations?

Discuss your calm and systematic approach to emergency situations. Mention how you prioritize safety, quickly assess the issue, and begin troubleshooting to resolve it effectively. Providing an example from past experiences can demonstrate your capability to handle pressure and ensure resident safety.

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How do you ensure compliance with safety protocols while performing maintenance tasks?

Answer this by outlining the importance of familiarizing yourself with safety regulations and protocols, particularly those specified in the FPI Employee Handbook. Explain how you incorporate safety practices during maintenance tasks, such as using proper equipment, wearing protective gear, and conducting regular inspections to adhere to compliance standards.

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How do you prioritize tasks when multiple maintenance requests come in at once?

Discuss your method for assessing the urgency and impact of each request. Explain how you would evaluate the situation based on factors like safety concerns, resident needs, and the nature of the repairs. Emphasize your ability to remain organized and communicate efficiently with the team and residents to set expectations for timeliness.

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Can you provide an example of a time you successfully resolved a challenging maintenance issue?

Share a relevant story that highlights your problem-solving skills. Describe the issue, your assessment process, and the steps you took to resolve it efficiently. Illustrate your technical proficiency and your commitment to ensuring resident satisfaction through your explanation.

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What experience do you have with regulatory inspections and compliance in affordable housing?

This is a chance to showcase your familiarity with inspections such as NSPIRE or TCAC. Discuss your experience conducting these inspections, your knowledge of the standards, and how you ensure properties meet housing program requirements. Reference specific instances where your actions contributed to successful inspections.

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How would you handle resident complaints regarding maintenance issues?

Emphasize your customer service skills by explaining your approach to listening empathetically to resident concerns. Discuss how you would assess the situation and take prompt action, as well as your method of following up with residents to ensure their issues were resolved to their satisfaction.

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What is your experience with preventative maintenance programs?

Discuss how you've implemented or participated in preventative maintenance initiatives in your previous roles. Explain your understanding of how these programs enhance the longevity of property assets and minimize emergency repairs, highlighting any tools or systems you've used to track and manage maintenance schedules.

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What personal attributes do you think are vital for an Affordable Housing Maintenance Technician's success?

Reflect on personal attributes like strong communication skills, a positive attitude, flexibility, and a team-oriented approach. Discuss how these qualities contribute to creating a culture of cooperation and excellence both with residents and within the maintenance team at FPI Management.

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Why do you want to work for FPI Management as an Affordable Housing Maintenance Technician?

Express genuine enthusiasm for working with FPI Management, touching on their reputation as a leader in property management and their commitment to community. Highlight your alignment with their core values, and your eagerness to contribute to maintaining high-quality environments for residents.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
January 15, 2025

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