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Affordable Housing Maintenance Technician (REF7764X)

Company Description

Multifamily Property Management

Job Description

• Property Name: Apartamento De La Esperanza
• 3590 19th St, San Francisco, CA 94110, USA
• Full-Time
• Unit Count: 39
• Driver's License Required

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

Pay: $29 - $31 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$62520 / YEARLY (est.)
min
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$60480K
$64560K

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What You Should Know About Affordable Housing Maintenance Technician (REF7764X), FPI Management, Inc.

If you're passionate about maintaining vibrant living environments, we have an exciting opportunity for you! FPI Management is seeking an Affordable Housing Maintenance Technician to join our wonderful team at Apartamento De La Esperanza, located in the heart of San Francisco. In this full-time role, you'll be responsible for a wide array of maintenance tasks to ensure the comfort and safety of our residents, including repairing flooring, drywall, plumbing, electrical systems, and HVAC systems. Your skills will shine as you manage everything from painting and gardening to conducting inspections in accordance with regulatory standards. With a commitment to safety and a focus on client relations, you’ll make a significant impact within our community. You’ll also have the chance to work on unit turnovers and help manage the aesthetic appeal of our grounds. Enjoy a competitive pay range of $29 to $31 per hour, along with a supportive work culture focused on teamwork and growth. If you have at least a year of experience in a similar role and are ready to embrace new challenges while engaging with residents and team members, then join us at FPI Management and contribute to the spirit of community living!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF7764X) Role at FPI Management, Inc.
What are the core responsibilities of an Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, your core responsibilities include conducting repairs on floors, drywall, appliances, and more, as well as troubleshooting plumbing, electrical, safety, and HVAC systems. You'll also ensure that the property remains aesthetically pleasing by adhering to upkeep guidelines and participating in unit turnovers. Additionally, engaging with residents to ensure their needs are met is a key facet of this role.

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What qualifications are required for the Affordable Housing Maintenance Technician position at FPI Management?

To qualify for the Affordable Housing Maintenance Technician position at FPI Management, you should have a minimum of one year of experience in a maintenance role within residential property management, hotel maintenance, or construction. A high school diploma or equivalent is required, and technical school certification is preferred. You must also hold a valid driver's license and be able to provide your own small hand tools for the job.

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What can I expect from the work culture at FPI Management as an Affordable Housing Maintenance Technician?

At FPI Management, the work culture for an Affordable Housing Maintenance Technician is centered around collaboration, professionalism, and strong communication. You'll be part of a larger team that values individual contributions while aiming to provide excellent service to residents. Our HEART core values guide our interactions and commitment to community integrity, making it a fulfilling place to work.

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How does the Affordable Housing Maintenance Technician contribute to resident satisfaction at FPI Management?

The Affordable Housing Maintenance Technician plays an essential role in enhancing resident satisfaction at FPI Management by ensuring that all maintenance tasks are performed promptly and effectively. Your problem-solving skills and attention to detail will directly impact the quality of life for residents, as well-maintained homes foster a sense of community and well-being. Your work will also help in upholding safety standards and ensuring compliance with housing regulations.

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What is the pay range for the Affordable Housing Maintenance Technician position at FPI Management?

The pay range for the Affordable Housing Maintenance Technician role at FPI Management is competitive, ranging from $29 to $31 per hour. This reflects our commitment to attracting and retaining top talent in the property management industry. In addition to competitive wages, we offer comprehensive benefits packages and opportunities for professional growth.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF7764X)
Can you describe your experience with HVAC systems as an Affordable Housing Maintenance Technician?

When discussing your experience with HVAC systems during the interview, provide specific examples of tasks you've completed, such as routine maintenance, troubleshooting issues, or performing installations. Highlight any certifications or training you've received that directly relate to HVAC work, and emphasize your ability to ensure systems are functioning efficiently to enhance resident comfort.

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How do you prioritize tasks when managing multiple maintenance requests?

In answering this question, explain your method for assessing the urgency of maintenance requests. You might want to mention considering the safety and comfort of residents first, and then organizing your tasks based on timelines and available resources. Sharing how you communicate with residents about their requests can also demonstrate your customer service skills.

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What steps do you take to ensure compliance with safety regulations?

To effectively answer this question, outline your familiarity with safety regulations pertinent to property maintenance. Discuss your experience in conducting regular inspections, performing safety audits, and adhering to safety guidelines in all repair work. Mention how you involve your team in safety training and encourage best practices to promote a safe living environment.

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Describe a challenging repair you've encountered and how you resolved it.

Here, share a specific repair challenge, explaining the context and the steps you took to solve it. Focus on how you approach troubleshooting, the solutions you considered, and how you communicated with team members or residents to find a resolution. Highlight your problem-solving skills and resourcefulness in similar situations.

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How do you handle interactions with residents during maintenance work?

Discuss your commitment to professionalism and open communication when dealing with residents. Explain how you approach interactions with empathy, listen to their concerns, and strive to build rapport. Mention how keeping residents informed about maintenance schedules contributes to their satisfaction and trust.

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What is your experience with preventive maintenance programs?

Address this question by detailing your experience with preventive maintenance programs, including how you've implemented practices to minimize equipment failures and extend the lifespan of facilities. Share any tools or strategies you've used to track maintenance schedules and inspections efficiently.

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How do you ensure the proper storage and maintenance of equipment?

In your response, indicate your understanding of storage protocols for maintenance equipment, such as organization, cleanliness, and safety measures. Describe how you maintain inventory levels to ensure all required tools are available and discuss the importance of regularly reviewing equipment for any signs of wear or malfunction.

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How would you approach a situation where a resident is unhappy with a repair?

Demonstrate your conflict resolution skills by explaining how you would listen to the resident's concerns, empathize with their feelings, and take immediate action to address the issue. Emphasize your open communication style and how you would follow up to ensure their satisfaction with the resolution.

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What software or technology tools are you familiar with that could assist in your role?

Discuss your experience with property management software, maintenance tracking systems, or any other relevant technology that enhances your efficiency as a Maintenance Technician. Highlight your willingness to learn new tools and adapt to technological advancements in property management.

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Why are you interested in working with FPI Management as an Affordable Housing Maintenance Technician?

This is your chance to express your enthusiasm for the company and the role. Reflect on FPI Management's commitment to affordable housing, the core values that resonate with you, and your desire to contribute positively to the community. Show that you’ve done your research and understand the company’s mission.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
January 14, 2025

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