Maintenance Supervisor (REF8259P) - job 2 of 2

The Maintenance Supervisor at FPI Management is responsible for leading the Maintenance Team, managing daily operations, and ensuring that maintenance requests are addressed promptly. Key duties include conducting property inspections, implementing preventive maintenance schedules, managing maintenance personnel performance, and responding to emergency requests. This role is crucial for maintaining the overall condition of the property and ensuring resident satisfaction.

To apply for the Maintenance Supervisor role at FPI Management, you typically need at least 2 years of experience in a similar leadership capacity, preferably within residential property management. A high school diploma is required, while industry certifications such as CAMT or NAHMS are preferred. Additionally, proficiency in computer skills and a valid driver's license are necessary to perform the duties effectively.

For the Maintenance Supervisor position at FPI Management, candidates with experience in residential property management are preferred. However, experience in hotel maintenance, facilities maintenance, or construction may also be considered. The ideal candidate will have a strong background in hands-on maintenance tasks including HVAC, plumbing, electrical repairs, and general property upkeep.

FPI Management offers a comprehensive compensation and benefits package for the Maintenance Supervisor role, including employee-only employer-paid health plans, ongoing training, and opportunities for career advancement. As part of a national leader in property management with over 850 communities managed, you will receive support for your professional growth in a thriving environment.

The Maintenance Supervisor at FPI Management contributes to resident satisfaction by ensuring that the community is well-maintained and that maintenance requests are handled efficiently. By implementing a proactive maintenance approach and mentoring a capable team, the supervisor plays a key role in creating a comfortable living environment and addressing any community issues that arise promptly.

To prioritize maintenance requests, I assess the urgency and impact of each request on resident safety and comfort. Emergencies like plumbing leaks or electrical issues are addressed immediately, while non-urgent requests can be scheduled based on available resources and timelines.

Certainly! One challenging issue was a recurring plumbing problem that affected several units. After diagnosing the root cause, we implemented a comprehensive repair strategy, communicating regularly with residents and ensuring minimal disruption. The issue was successfully resolved, and we took preventive measures to avoid future occurrences.

I ensure my team follows safety protocols by providing regular training sessions, keeping safety guidelines readily available, and leading by example. I also perform regular inspections and encourage open communication, so team members feel safe addressing concerns.

My approach to team management is to focus on collaboration and empowerment. I believe in setting clear expectations while fostering an environment where team members feel valued and motivated to take ownership of their roles, encouraging them to share their ideas for improving processes.

I stay updated by attending industry conferences, participating in webinars, and subscribing to relevant trade publications. Networking with other professionals also provides insight into innovative practices and technologies that can be applied in our maintenance operations.

I address conflicts within my team promptly and constructively. I encourage open communication and active listening to understand each person's perspective, aiming to find a resolution that aligns with our team's goals while fostering a positive work atmosphere.

In my previous roles, I have managed maintenance budgets by closely tracking expenses and forecasting future needs. I prioritize necessary repairs while seeking cost-effective solutions to stay within budgetary constraints without compromising quality.

During busy periods, I keep my team motivated by recognizing their hard work and achievements. I set attainable goals, provide support, and ensure that we maintain a sense of camaraderie, celebrating milestones to inspire a collective sense of accomplishment.

I prioritize clear and prompt communication with residents regarding maintenance issues. I utilize multiple channels, such as email notifications and community boards, to keep residents informed about work schedules, expected completion times, and any disruptions that may occur.

I am excited about working as a Maintenance Supervisor at FPI Management because of the company's commitment to quality and professional development. I am eager to be part of a team that values growth and collaboration, making a positive impact on the community and residents' living experiences.