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Marketing Communications Director

We enable greatness in people and organizations everywhere. "FranklinCovey (NYSE : FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.To learn more, visit franklincovey.com.Title : Marketing Communications DirectorDivision & Department : Education MarketingStatus : Full-Time ExemptReports to : VP, MarketingLocation : Remote - Anywhere in the contiguous USJob SummaryWe are in search of an experienced and visionary marketing leader to spearhead our strategic communication efforts. This pivotal role will focus on creating a premier social media presence, amplifying global brand awareness, and establishing thought leadership within the K-12 and higher education sectors. The successful candidate will collaborate with internal teams, clients, and key influencers to elevate our brand and guide public relations initiatives to enhance and safeguard our reputation. This is a unique opportunity to contribute to our mission of unleashing potential in students, educators, and school communities around the world.Essential Job Functions• Establish and drive multi-channel communications strategies.• Expand and elevate our global social media presence• Establish and implement proactive PR strategies build brand awareness and drive demand.• Monitor and respond to PR concerns in coordination with the Education VP of Sales and the FranklinCovey Director of Public Relations.• Coordinate with the product launch and product marketing teams around messaging & positioning for new and existing product lines as well as targeted campaigns and initiatives.• Engage with our community members and stakeholders to identify and amplify stories of impact across multimedia channels.• Manage the education marketing team's corporate and internal communication strategy around initiatives, launches, campaigns, etc.• Maintain brand voice and brand integrity across all platforms and modes of communication.• Work with FranklinCovey's Director of PR to manage media relations and develop contacts with clients, and community leaders.• Recommend and screen thought leaders to participate or partner with us for events, podcasts, and publications.• Assist in the creation of digital, video, audio and print content.• Identify and report on key metrics and KPIs that demonstrate the impact and ROI of our communication channels.• Partner with the VP of Marketing and Director of Marketing to effectively allocate and manage the budget needed to drive the expected outcomes of our communication strategies.• Assume tasks within Wordpress, Marketo and Salesforce.• Ability to travel as needed - average of 4-8 times per year.Basic Qualifications• Bachelor's or advanced degree in communications, marketing or a directly related field.• 7+ years of communications, marketing, public relations or directly related experience.• Experience managing digital content.Preferred Skills / Experience• Demonstrated knowledge and proficiency with communications technologies.• Demonstrated experience with social media listening and reputational management.• Excellent verbal communication and presentation skills.• Working knowledge of content management systems and digital graphics production.• Familiarity with Adobe Creative Cloud (Photoshop, InDesign, Premiere Pro.• Familiarity with social media platforms and social media marketing.• Experience in the K-12 education sector.• Demonstrated experience with employee advocacy programs.• Impeccable copywriting and copy editing abilities.• Demonstrated experience with earned media & media relations.• Willing to assist in a variety of projects and roles to ensure overall success of the marketing team.• Attention to detail and the ability to build and follow systems and processes.• Proficiency with Microsoft Office (Excel, PowerPoint, Word)• Established media relations.For location-specific compensation :California - Anticipated compensation for this position is $115-125k. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.Colorado - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=PMH56oHawaii - Not hiring in this locationIllinois - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=xfIwZdMaryland - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=Gjo8abMinnesota - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=BcZzdMNew Jersey - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=BcZzdMNew York - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=NiFkGXVermont - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=gVfOpgWashington - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=meLOkjWashington DC - https : / / franklincovey365.sharepoint.com / : b : / s / NewHireDocsPublic / ESiFu5FEAMtPlgGreF-Gh9ABeqm2l7LBds0rOJ7-djnjxw?e=S8UeOoBenefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https : / / franklincoveybenefits.com / for details.LI-RemoteLI-AT1Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.Employer InformationPlease visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https : / / franklincoveybenefits.com / enroll / .For an overview of our Interview Process, please visit https : / / franklincovey.com / careers / working-at-franklincovey / .FranklinCovey is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https : / / www.franklincovey.com / careers / notices-and-provisions / for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.For our Privacy Policy, please visit https : / / www.franklincovey.com / privacy.

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What You Should Know About Marketing Communications Director, FranklinCovey

Are you ready to take the lead? As the Marketing Communications Director at FranklinCovey, located in beautiful Minnesota, you will play a critical role in shaping our strategic communication initiatives aimed at revolutionizing education. Join a team that enables greatness in students, educators, and communities! In this exciting position, your main focus will be to enhance our brand presence on social media while establishing ourselves as thought leaders within both the K-12 and higher education sectors. You'll collaborate with diverse internal teams, clients, and industry influencers to help guide our public relations efforts, making sure our reputation shines bright. Your responsibilities will include creating multi-channel communication strategies, managing our global social media campaigns, and connecting with stakeholders to promote impactful stories showcasing our mission. We’re not just looking for someone to execute tasks; we need a visionary who can identify trends, measure results, and inspire others. If you have a passion for education and possess an impressive background in communications or marketing, this is your chance to make a significant difference. With flexibility as a remote role and opportunities for travel, you can strike a balance between work and personal life, all while leading meaningful projects within a reputable global organization. Let’s transform organizations together through innovative marketing communications, and elevate what it means to educate and empower the leaders of tomorrow!

Frequently Asked Questions (FAQs) for Marketing Communications Director Role at FranklinCovey
What are the responsibilities of the Marketing Communications Director at FranklinCovey?

The Marketing Communications Director at FranklinCovey is responsible for driving multi-channel strategies, enhancing our social media presence, and implementing PR strategies to build brand awareness. This role also involves monitoring PR concerns and collaborating with various teams on messaging for product launches, community engagement, and internal communication initiatives.

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What qualifications are needed for the Marketing Communications Director position at FranklinCovey?

To be successful as a Marketing Communications Director at FranklinCovey, candidates should hold a Bachelor's or advanced degree in communications, marketing, or a related field, along with over 7 years of relevant experience in communications, marketing, or public relations. Proficiency in digital content management, excellent verbal and written communication skills, and familiarity with social media marketing are critical for this role.

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How does the Marketing Communications Director contribute to FranklinCovey's mission?

The Marketing Communications Director plays a vital role in FranklinCovey's mission by enhancing brand visibility and credibility in educational sectors. By amplifying impactful stories and establishing thought leadership, this position directly influences how the organization connects with educators and students, ultimately driving positive change in school communities worldwide.

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What skills are preferred for the Marketing Communications Director role at FranklinCovey?

Preferred skills for the Marketing Communications Director role include proficiency with communications technologies, experience managing digital content, and familiarity with Adobe Creative Cloud. Additional skills such as strong copywriting abilities, knowledge of reputation management, and established media relations are also advantageous for this position.

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What is the work environment like for the Marketing Communications Director at FranklinCovey?

The Marketing Communications Director at FranklinCovey enjoys a flexible, remote work environment. The role offers the opportunity to collaborate with a diverse team across the globe while contributing to impactful education initiatives. Regular travel may be required, adding an exciting dimension to the role as you engage with clients and stakeholders.

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Common Interview Questions for Marketing Communications Director
What experience do you have with developing multi-channel communication strategies?

When answering, highlight specific examples where you've successfully developed or contributed to communication strategies. Discuss the channels you utilized, the demographics targeted, and how you measured success, emphasizing your ability to engage diverse audiences effectively.

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Can you describe a time when you managed a PR crisis?

For this question, provide a concrete example showcasing your problem-solving skills. Detail the situation, your actions, how you worked with your team to mitigate the issue, and the overall outcome. Focus on the lessons learned and how they informed your approach to subsequent PR activities.

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How do you stay updated on industry trends and insights in education marketing?

Share specific sources like industry journals, webinars, or influential figures in education. Emphasize your dedication to continuous learning and proactive approach in applying these insights to your communication strategies at FranklinCovey.

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Describe your approach to managing social media campaigns.

Discuss your process in planning, executing, and assessing campaigns. Highlight your ability to create engaging content, respond to audience feedback, and adapt strategies based on analytics to ensure optimal results for the FranklinCovey brand.

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What role does data play in your marketing communication strategies?

Explain how you rely on data analytics to inform your communication strategies. Provide an example of how you've used data to measure effectiveness, adjust tactics, or make informed decisions that enhanced communication outcomes.

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How do you maintain brand voice across multiple platforms?

Share specific strategies you use to ensure consistency in brand voice, such as clear communication guidelines and regular reviews. Highlight your adaptability to different platforms while maintaining core messaging that represents FranklinCovey effectively.

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How do you identify and leverage thought leaders for PR initiatives?

Describe your methods for identifying potential thought leaders, the criteria you use for selection, and how you engage them for programs, events, or publications. Emphasize the importance of creating mutually beneficial relationships that align with FranklinCovey's mission.

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Can you provide examples of successful corporate communication campaigns you’ve led?

Outline specific campaigns, detailing your objectives, execution, and results. Be sure to emphasize your leadership role and how the campaign's success contributed to enhancing FranklinCovey's brand presence.

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What challenges do you foresee in the education marketing sector, and how would you address them?

Identify potential challenges like evolving educational needs or competitive pressures. Discuss proactive strategies you would implement to keep FranklinCovey ahead, such as innovation in communications or collaboration with stakeholders.

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How do you assess the effectiveness of your communication channels?

Explain the metrics and KPIs you prioritize to evaluate communication success. Discuss how you gather feedback, monitor performance, and apply insights to enhance future initiatives, ensuring alignment with FranklinCovey's strategic goals.

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Founded in 1997 and headquartered in Salt Lake City, Utah, FranklinCovey is a provider of leadership development, business execution training, and assessment services for organizations.

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Full-time, remote
DATE POSTED
December 8, 2024

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