Virtual Administrative Assistant

This role requires a detail-oriented and proactive Virtual Administrative Assistant to support various administrative and operational tasks. The successful candidate will play a crucial role in maintaining task completion efficiency, ensuring customer satisfaction, and supporting interdepartmental coordination, all while working remotely.

• Technical Proficiency: Experience with ticketing systems (preferably Halo) and proficient in Microsoft Office Suite.
• Organizational Skills: Capable of managing multiple tasks with strong prioritization and attention to detail.
• Communication Skills: Excellent verbal and written communication; professional customer interaction.
• Problem-Solving: Proactive issue identification and solution implementation.
• Time Management: Effective deadline management and task execution.
• Other Requirements: Basic bookkeeping knowledge (mandatory), familiarity with QuickBooks Online, and optional WordPress admin experience.

Duties/Tasks to Perform:

1. Halo Ticketing Support: Build ticket workflows and generate system performance reports.
2. Cross-Department Coordination: Facilitate effective communication across internal teams.
3. Scheduling: Organize and coordinate technical staff appointments.
4. Procurement Assistance: Manage procurement processes from quoting to billing coordination.
5. Meeting Support: Document meeting notes and assign actionable tasks.
6. Call Support and Ticket Creation: Assist service and sales teams through call handling and ticket management.
7. Billing Reconciliation: Conduct monthly reconciliations for accounts payable and receivable.
8. General Administrative Support: Handle other administrative duties as required.

Schedule: Monday to Friday, 8:00 AM – 12:00 PM (Arizona Time)

• Competitive pay in US Dollars.
• You'll get to work with some amazing, respected business professionals.
• We really value and encourage input from our team members.
• We offer different payment methods (Zelle, Face Bank, Binance)
• You'll get paid every two weeks
• We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad.
• Birthday and work anniversary celebrations.
• Alliances with many brands grant extra benefits to freelancers.
• Weekly recreation dynamics that foster a healthy work environment.