Business Development Manager (Montreal)

As a Business Development Manager at Fresha, your main responsibilities include achieving sales targets by reaching out to key decision-makers, selling Fresha's marketplace solutions, and managing the entire sales process from prospecting to closing. You'll also conduct cost-benefit analyses with potential partners to enhance their business operations, ensuring seamless collaboration among departments to assure an exceptional partner experience.

To excel in the Business Development Manager position at Fresha, candidates should have a minimum of 2 years of solid B2B sales experience, preferably in SaaS or online marketplaces. Strong relationship-building skills, organizational abilities, and a natural curiosity for business development are also essential. Bonus points if you are bilingual or have experience within the beauty and wellness sector!

The interview process for a Business Development Manager at Fresha consists of several stages: a screening call with a member of the Talent Team, followed by a skills and experience interview with the Head of Sales North America. Finally, there will be a presentation round with the General Manager and Head of Sales North America. We aim to finalize the entire process and provide feedback within 2 weeks.

Bilingualism is considered an added bonus for the Business Development Manager role at Fresha, particularly fluency in French and English, given that the position is based in Montreal. However, it's not an absolute requirement, and candidates with strong sales skills and other relevant experiences are also encouraged to apply.

As a Business Development Manager at Fresha, you can expect to work in a supportive and inclusive environment with the opportunity for professional growth. You'll benefit from a hybrid work model, which allows for one remote workday per week, along with being part of a dynamic team focused on innovation in the beauty and wellness industry.

When responding to this question, focus on specific sales achievements and experiences that showcase your B2B sales background. Highlight metrics such as meeting or exceeding sales targets, successful account acquisitions, and examples of relationship building that led to new partnerships.

Discuss your approach to market research and analysis, networking, and leveraging existing relationships. Mention any specific tools or methodologies you use to qualify leads and ensure alignment with potential business partners' needs.

It's important to showcase your active listening skills and ability to empathize with clients. Provide examples of past objections you’ve encountered and how you addressed their concerns, ultimately leading to a successful sale.

Here, detail a specific instance where you navigated challenges to close a deal. Highlight your problem-solving skills, perseverance, and any creative strategies that helped you finalize the sale.

Explain your process for assessing leads based on factors such as their potential value, urgency, and alignment with business goals. Discuss how this prioritization has allowed you to manage your time effectively.

Demonstrating knowledge about Fresha is crucial. Talk about its unique marketplace platform and features, its impact on beauty and wellness businesses, and how its technology aids both consumers and partners. Show that you've done your research.

Sharing various sources such as industry publications, webinars, and networking events demonstrates your commitment to continuous learning. Mention specific examples of how this knowledge has informed your sales strategies.

Talk about how teamwork with marketing, product development, and customer support enhances the sales process. Provide examples of how collaboration has positively influenced your deals.

Discuss your approach to relationship management, including regular check-ins, personalized communication, and understanding partners' evolving needs. Emphasize the importance of trust and mutual benefit in a successful partnership.

Speak about your interest in the beauty and wellness industry and how Fresha's mission aligns with your career goals. Highlight your desire to contribute to a company that values innovation and its partners, showing genuine enthusiasm for the role.