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Leader, P2M Transformation

About the Role

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age, or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

To realize our vision to become a high-performing house of iconic American brands, Gap Inc. is on a Product to Market Transformation journey that includes building industry-leading capabilities across our P2M operations. Rooted in financial and operational rigor, we are designing, piloting and scaling the processes, tools and organizational structures that drive relevance and revenue for each of our brands, enabling us to strengthen capability, creativity and resilience, and to move at the speed of customers and culture. The P2M Transformation will define future state, identify and solution optimized people, process, and tools required to execute, and mobilize on delivery. Reporting to the Head of P2M Transformation, this newly-created role is responsible for ensuring Gap Inc achieves planned transformation goals through rigor, focus and influence through strategic thought partnerships. The work requires comprehensive oversight across all P2M Transformation workstreams that are inclusive of product creation, assortment, and buying decisions; the role will partner with both Brand and Enterprise leadership teams to identify opportunities, execute new strategies, define new processes, and support related change management needs.

What You'll Do

  • Work with Transformation Leadership and Brand Leadership to operationalize P2M Transformation workstreams; support activation of program-specific objectives through building trusting partnerships.

  • Influence brand leaders to drive definition of vision, prioritizing new ways of working.  

  • Facilitate cross-functional alignment when points of view may vary, and take ownership of resolving conflicts in objectives or priorities. 

  • Ensure relevant program / initiatives are on track, including scope and timeline; hold cross-functional partners accountable for delivery within agreed timelines.

  • Provide visibility to program / initiative progress, KPI performance and value forecast / tracking.  Maintain program framework materials and methodologies (i.e., governance, status reporting, milestone management) 

  • Proactively anticipate and identify interdependencies, risks and issues; activate partners to address issues before they impact business results. Support resolution of risks, actions, issues, and decisions (RAID).

  • Support program leadership in developing executive and enterprise-wide communication materials 

  • Partner with change management teams to identify and implement change management strategies across initiatives in support of larger program 

Who You Are

  • 10+ years of increasingly responsible professional experience in strategy/transformation roles within management consulting, strategy consulting, retail or consumer products organizations              

  • Demonstrated skills in program management; track record of leading PMO activities in complex program structures 

  • Experience in strategic storytelling and building/writing/delivering executive-level presentations and communication; comfort with public speaking and storytelling  

  • Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key initiatives 

  • Comfort with ambiguity and a dynamic business landscape.  Demonstrated ability to manage multiple tasks and projects, to prioritize and re-prioritize, and to adapt to a changing environment 

  • Willingness to dive deep to understand and manage program details, including managing projects directly and tracking project plans & milestones

  • Fluency in MSFT suite; PPT, XLS, and Smartsheet

  • Ability to manage highly-sensitive information with discretion and sound judgement.

  • Demonstrated ability to lead, influence and drive results through cross-functional teams at all levels

Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leader, P2M Transformation, Gap Inc.

At Gap Inc., we're on a mission to transform the way we connect products to market, and we're looking for a dynamic Leader for P2M Transformation to join our team in San Francisco at 2 Folsom. In this pivotal role, you'll collaborate with Transformation Leadership and Brand Leadership to operationalize our ambitious P2M initiatives aimed at enhancing product creation, assortment, and buying decisions across all our iconic brands, including Old Navy, Athleta, and Banana Republic. Your expertise will guide the comprehensive oversight of these transformation workstreams, allowing you to facilitate cross-functional alignment and build trusting partnerships that ignite new strategies and innovative ways of working. You'll ensure our programs are on track by managing scope, timelines, and deliverables, while keeping an eagle eye on key performance indicators and value tracking. Communication is key, and your ability to craft compelling executive-level presentations will shine as you partner with change management teams to foster engagement and smooth transitions across initiatives. If you're ready to dive deep into understanding complex details while driving results through cross-functional collaboration, this is the perfect role for you. With over ten years of experience in strategy and transformation, including consulting and retail sectors, you’ll bring a wealth of knowledge to the table, empowering Gap Inc. to achieve its transformation goals in an ever-evolving business landscape. Join us in creating a world where everyone can find their unique style, and leave a mark on how we bring our products and customers together.

Frequently Asked Questions (FAQs) for Leader, P2M Transformation Role at Gap Inc.
What are the main responsibilities of the Leader, P2M Transformation at Gap Inc.?

The Leader for P2M Transformation at Gap Inc. has several key responsibilities including operationalizing P2M workstreams, facilitating cross-functional alignment, managing program timelines and deliverables, and ensuring strategic vision is achieved. This crucial leader will also be accountable for driving program performance, identifying risks and interdependencies, and partnering with change management teams to ensure seamless transitions across initiatives.

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What qualifications are necessary for the Leader, P2M Transformation position at Gap Inc.?

To be a successful Leader in the P2M Transformation at Gap Inc., candidates should possess at least 10 years of relevant experience, particularly in management or strategy consulting related to retail or consumer products. Strong program management skills, excellent storytelling capabilities for executive presentations, and proficiency with Microsoft applications are key requirements. Additionally, candidates should be adept at building relationships, influencing cross-functional teams, and managing ambiguity in a fast-paced environment.

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How does the Leader, P2M Transformation contribute to Gap Inc.'s goals?

The Leader for P2M Transformation plays a critical role in ensuring that Gap Inc.'s transformation goals are met through their expertise in managing P2M initiatives. By influencing brand leaders, fostering collaboration, and maintaining program accountability, this leader helps drive operational excellence and strategic innovation, ultimately enhancing the company's capabilities in meeting the evolving needs of customers.

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What skills are essential for the Leader, P2M Transformation role at Gap Inc.?

Essential skills for the Leader, P2M Transformation role at Gap Inc. include strategic thinking, excellent communication for storytelling, robust program management abilities, and relationship-building expertise. The capacity to navigate ambiguity, manage sensitive information with discretion, and lead cross-functional teams effectively are also pivotal in achieving desired outcomes in this role.

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What is the work culture like at Gap Inc. for the Leader, P2M Transformation?

At Gap Inc., the work culture is dynamic, inclusive, and geared toward innovation. The Leader, P2M Transformation will find an environment that values collaboration, encourages creativity, and supports professional growth. Employees are motivated to take risks and contribute to meaningful change, all while aligning with Gap Inc.’s commitment to style, sustainability, and community engagement.

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Common Interview Questions for Leader, P2M Transformation
Can you describe your experience with program management in transformation roles?

When answering this question, detail specific roles where you've led program management activities in transformative projects. Highlight your ability to handle complexities, manage timelines, and deliver results. Emphasize skills like strategic planning, assessment of cross-functional impacts, and communication with stakeholders.

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How do you approach building relationships with senior executives?

Discuss your strategies for establishing trusting partnerships with executives, such as active listening, alignment on goals, and providing valuable insights that resonate. Mention experiences where you successfully influenced executive decisions through strong relationships.

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Describe a time when you had to resolve a conflict in objectives among different teams.

Share a specific example showcasing your conflict resolution skills. Explain the situation, how you facilitated discussions to uncover common ground, and the outcome of the resolution. Emphasize your ability to understand diverse perspectives while achieving a collaborative solution.

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How do you ensure key initiatives are on track and deliver results?

Outline your approach to project management by discussing tools and methodologies you've used for tracking progress, setting KPIs, and maintaining consistent communication with team members. Illustrate how you anticipate issues and reallocate resources effectively to stay on schedule.

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What change management strategies do you employ during transformations?

Highlight your awareness of the importance of change management and your experience in formulating strategies such as targeted communication, stakeholder engagement, and training initiatives. Provide an example where these strategies led to successful transitions in a previous role.

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What methods do you use for strategic storytelling in executive presentations?

Discuss your approach to crafting narratives that resonate with executives, including incorporating data, visuals, and relatable scenarios. Offer insights into how you've structured past presentations to address strategic objectives and enhance engagement.

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How do you navigate ambiguity in a dynamic business landscape?

Explain your strategies for staying agile and focused amidst uncertainty. Discuss your decision-making process, prioritization of tasks, and how you maintain clear communication with your teams to create certainty where possible.

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What experience do you have with financial rigor in transformation projects?

Detail your experience regarding the use of financial metrics to measure success in transformation initiatives. Provide examples of how you have analyzed financial data to influence strategic decisions and improve program outcomes.

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Can you discuss your experience with audience engagement in presentations?

Talk about your techniques for engaging an audience during presentations, such as asking questions, encouraging dialogue, or using storytelling elements. Mention instances where you adapted your presentation style to meet audience needs effectively.

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What factors do you consider when defining vision and prioritizing projects?

Explain how you assess market conditions, organizational goals, risk factors, and team capabilities when establishing strategic priorities. Mention your experiences with using data-driven insights to guide these decision-making processes.

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Inclusive & Diverse
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Join American Express as a Senior Analyst focused on enterprise control management and contribute to driving effective communication strategies.

Our mission is to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fishe...

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Full-time, on-site
DATE POSTED
April 9, 2025

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