Business Development Manager (3816)

The Business Development Manager at GBG is responsible for driving new business development across Southeast Asia, specifically in sectors like banking and insurance. You will implement revenue growth strategies, achieve sales targets, and collaborate with the marketing team to enhance the GBG brand, ensuring our solutions meet client needs effectively.

Candidates for the Business Development Manager role at GBG should have strong interpersonal skills, experience in selling enterprise fraud and compliance solutions, and a solid understanding of the financial services marketplace. A capability to meet multimillion-dollar targets and adapt to changing priorities is also necessary.

The Business Development Manager plays a vital role in ensuring customer success at GBG by aligning our products and services with client needs, providing accurate sales forecasts, and building strong business relationships. Their efforts lead to a seamless customer buying experience and enhanced profitability.

At GBG, Business Development Managers have significant opportunities for professional growth as part of a rapidly expanding company. With access to resources, strong mentorship, and insights into various industry sectors, this role allows for personal advancement while contributing to the company's mission.

Teamwork is crucial for the Business Development Manager at GBG. This role involves interacting with multiple teams, including Customer Success and Marketing, to ensure that all customer requirements are met effectively. Collaborative efforts help to maximize business opportunities and streamline the customer journey.

To identify new business opportunities, I would leverage market research, attend industry events, and network within the financial services sector. Understanding client pain points and aligning GBG's solutions with their needs would be key to driving new engagement.

In my previous role, I developed a sales strategy focused on building relationships with key decision-makers in the banking sector. This involved customized presentations and demonstrating how our solutions addressed specific compliance challenges, leading to structured partnerships and significant revenue growth.

The biggest challenges in selling fraud and compliance solutions often include overcoming client skepticism about the product’s efficacy and demonstrating ROI. I find that showcasing case studies and providing proactive support helps to alleviate these concerns.

I ensure I meet revenue targets by setting clear, achievable goals and continuously monitoring progress. Regular check-ins, adapting strategies based on performance metrics, and maintaining open communication channels with my team keeps me aligned with our objectives.

Accurate sales forecasting relies on historical data, market trends, and client feedback. I utilize CRM tools to analyze past sales performance and incorporate predictive analytics to adjust our strategies, ensuring forecasts reflect realistic outcomes.

I once collaborated with the marketing team to launch a campaign targeting fintech companies. By aligning our messaging and resources, we were able to generate valuable leads, which resulted in a 30% increase in sales within three months.

Building long-lasting relationships with clients involves active listening, regular check-ins, and being responsive to their needs. By providing exceptional customer service and continued engagement, I establish trust and loyalty that drives repeat business.

The most rewarding aspect of being a Business Development Manager is seeing how our solutions positively impact clients’ businesses and improve their operations. Knowing that I contribute to their success while also driving my company's growth is incredibly fulfilling.

I stay updated on trends by subscribing to industry publications, attending webinars, and engaging with professional networks. Additionally, connecting with thought leaders on social media platforms, like LinkedIn, keeps me informed about emerging technologies and regulatory changes.

If a client expresses dissatisfaction, I first listen to their concerns and validate their feelings. I then take proactive steps to address the issue, whether through providing additional support or clarifying misunderstandings, ensuring the client feels valued and appreciated.