Remote or Office Customer Service Representative
We are seeking a dynamic and customer-focused individual to join our team at Geauga Credit Union as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional service to our members and assisting them with their financial needs.
Responsibilities:
Assist members with account inquiries, transactions, and problem resolution
Process loan applications and provide information on credit union products and services
Respond to member inquiries via phone, email, and in-person
Maintain accurate records of member interactions and transactions
Identify opportunities to cross-sell products and services to meet member needs
Qualifications:
High school diploma or equivalent
1-2 years of customer service experience, preferably in a financial institution
Excellent communication and interpersonal skills
Strong attention to detail and problem-solving abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are passionate about providing exceptional service and helping members achieve their financial goals, we encourage you to apply for the Customer Service Representative position at Geauga Credit Union.
Average salary estimate
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