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Manager – Technical Revenue Accounting

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.The Manager – Technical Revenue Accounting will be responsible for tasks supporting the Revenue Accounting Organization with processes, functional knowledge and policy knowledge to ensure Genesys revenue accounting is in compliance with ASC 606.The individual will be instrumental in ensuring the accurate reporting of revenue as per Genesys Revenue policy. The Manager – Technical Revenue Accounting will provide technical accounting guidance and critical review and documentation of new business practices. Key functions involve: identifying business requirements, performing critical accounting analysis and updating policy in alignment with US GAAP.Location: US Remote (not limited to the states that the job is tagged to)Key Responsibilities:The primary responsibilities for this role include (but are not limited to).Revenue Accounting:• Own, update and publish current Genesys Revenue and Accounting policies in compliance with ASC 606.• valuate and update policies for all new standards / interpretations and liaise with new product integration team to operationalize accounting.• Gain a solid understanding of current and future Revenue Recognition and Accounting reporting requirements, backend systems and current data collected.• Ensure that reports and documentation comply with Genesys business practices, operational processes, accounting policies, and US GAAP reporting guidelines.• Develop and maintain process documentation for all accounting memorandums.• Coordinate with our external auditors for the quarterly reviews and year-end audits, including discussing technical revenue accounting issues.• Assist and support the reporting related items for month-end and quarter-end.• Present reporting requirements to management and make recommendation.• Maintain great relationships with business partners (Deal Desk, Sales, Legal) and accounting peers to address and educate on technical accounting conclusions.• Demonstrate flexibility and willingness to take on new responsibilities and assignments as needed.Requirements:• 4+ years of related experience, including experience in revenue recognition, technical accounting, or revenue operations in a technology/software company.• Deep knowledge and technical understanding of Software Revenue Recognition Accounting - ASC 606 in SaaS business models.• Confidence and proven record to communicate both orally and written, including the dissemination of technical information.• Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.• Ability to thrive in a rapidly growing and fast-paced remote-only environment.• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation with great attention to detailDesirable Skills:• Public accounting experience (with Big 4 or similar firm)• Experience using Salesforce.com, RevPro and NetSuite• Bachelor’s degree in accounting or finance• Qualified Accountant (ICAI, CCAB, CPA or equivalent)#LI-Remote#LI-AR1Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$94,800.00 - $176,000.00Benefits:• Medical, Dental, and Vision Insurance.• Telehealth coverage• Flexible work schedules and work from home opportunities• Development and career growth opportunities• Open Time Off in addition to 10 paid holidays• 401(k) matching program• Adoption Assistance• Fertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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$135400 / YEARLY (est.)
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$94800K
$176000K

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What You Should Know About Manager – Technical Revenue Accounting, Genesys

At Genesys, we empower organizations to enhance customer experiences and foster employee engagement. We're searching for a dynamic Manager – Technical Revenue Accounting to join our California team and play a pivotal role in supporting our Revenue Accounting Organization. In this position, you'll dive deep into the nuances of ASC 606 compliance, ensuring accurate financial reporting aligned with Genesys' policies. You'll oversee the publication and updating of our revenue accounting policies while collaborating with product integration teams to implement new standards seamlessly. Your insights will be invaluable as you conduct critical accounting analyses, maintain process documentation, and liaise with external auditors during reviews and audits. You'll also have the opportunity to build strong relationships with various internal teams, helping them understand technical accounting conclusions. We’re looking for someone who thrives in a fast-paced remote environment and has a solid foundation in revenue recognition and technical accounting. If you’ve got over four years of relevant experience in a tech or software context and are passionate about problem-solving and collaboration, we would love to hear from you. With a competitive salary range and a flexible, supportive work culture, Genesys is not just a job—it's a career opportunity where you can make a real impact and help shape the future of customer experience!

Frequently Asked Questions (FAQs) for Manager – Technical Revenue Accounting Role at Genesys
What are the main responsibilities of the Manager – Technical Revenue Accounting at Genesys?

The Manager – Technical Revenue Accounting at Genesys will take charge of ensuring compliance with ASC 606 standards. Key responsibilities include updating and publishing revenue accounting policies, conducting critical accounting analyses, and maintaining documentation in alignment with US GAAP. This role also involves collaborating with external auditors and supporting month-end and quarter-end reporting.

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What qualifications are required for the Manager – Technical Revenue Accounting position at Genesys?

Candidates for the Manager – Technical Revenue Accounting role at Genesys should have 4+ years of experience in revenue recognition and technical accounting, particularly within a technology or software firm. A deep understanding of SaaS accounting principles under ASC 606 is essential, along with excellent communication skills and the ability to interact effectively across departments.

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How does the Manager – Technical Revenue Accounting at Genesys interact with other departments?

In the Manager – Technical Revenue Accounting role at Genesys, you'll collaborate closely with teams such as Sales, Deal Desk, and Legal to address technical accounting issues. Your ability to foster relationships will be crucial in educating stakeholders on accounting policies and ensuring the accuracy of financial practices in various departments.

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What is the work environment like for the Manager – Technical Revenue Accounting at Genesys?

The work environment for the Manager – Technical Revenue Accounting at Genesys is fast-paced and remote, allowing for flexibility and independence. Employees are encouraged to take ownership of their tasks while navigating the dynamic nature of a growing company that values collaboration and empathy.

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Does Genesys provide opportunities for career development and growth for the Manager – Technical Revenue Accounting?

Yes, Genesys offers various development and career growth opportunities for the Manager – Technical Revenue Accounting role. Through continuous learning programs and leadership initiatives, employees are encouraged to advance their skills and explore new pathways within the organization.

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Common Interview Questions for Manager – Technical Revenue Accounting
Can you explain your experience with ASC 606 and its implementation?

In answering this question, provide specific examples of your previous roles where you handled ASC 606 compliance. Discuss challenges you faced, your strategies for overcoming them, and the outcomes of your actions to showcase your expertise.

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How do you ensure the accuracy of financial reporting in a rapidly changing environment?

Highlight your attention to detail and analytical skills. Explain processes you've implemented in previous positions to verify accuracy and compliance, and mention tools you use to maintain consistency in reporting amid change.

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Describe a time when you had to educate a team on a technical accounting issue.

Share a specific instance where you simplified complex accounting concepts for a diverse audience. Emphasize your communication skills and how you tailored your message to ensure understanding and engagement.

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What challenges have you faced when working with external auditors?

Discuss challenges such as differing opinions, timeframe constraints, or document requests. Elaborate on how you resolved these issues and maintained a positive working relationship with auditors to ensure compliance.

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How do you handle multiple deadlines and prioritize your workload?

Explain your prioritization techniques, such as using project management tools or methodologies. Provide examples of how you effectively managed your time in previous roles to meet or exceed expectations.

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What role do you think technology plays in revenue accounting today?

Share your insights on how technology trends, like automation and advanced reporting tools, enhance accuracy and efficiency in revenue accounting. Mention any specific software you have experience with that has positively impacted your accounting processes.

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Can you provide an example of a significant policy change you implemented?

Talk about a policy change you led, outlining the reason for the change, how you communicated it, and the benefits it brought to your team or organization. This emphasizes your leadership and strategic thinking.

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How do you stay updated with changes in accounting standards and regulations?

Discuss the resources you rely on to stay informed, such as professional groups, online courses, or industry publications. Mention how you've applied your learning to your current or past job roles.

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What motivates you in a technical accounting role?

Reflect on what drives your passion for technical accounting, whether it's problem-solving, contributing to team success, or the dynamic nature of the field. Connect this motivation to your long-term career aspirations.

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How would you approach a technical accounting issue that lacks clear guidance?

Demonstrate critical thinking and analytical skills by outlining your thought process in tackling ambiguous situations. Talk about how collaboration with peers and research can lead to effective solutions.

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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on...

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Full-time, remote
DATE POSTED
December 11, 2024

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