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Assistant Manager

Gibbs Oil Company is looking for an enthusiastic and experienced Assistant Manager to join our growing team at our Mobil location in Hadley, MA. In this role, you will assist the Store Manager in managing all aspects of the store operations while ensuring a fabulous customer experience.

Your primary responsibilities will include:

Supporting daily operations, managing inventory, providing customer service, overseeing staff performance, maintaining cleanliness, and handling administrative tasks such as daily reporting.


If you are a team player with a positive attitude and a knack for leadership, we want you to be a part of our dynamic team!

Basic Qualifications:

  • Prior experience in retail management or a supervisory role is preferred.
  • Strong customer service orientation and excellent interpersonal skills.
  • Ability to handle cash transactions and manage inventory levels efficiently.
  • Experience in training and supporting team members.
  • Flexibility to work various shifts, including nights, weekends, and holidays.
  • Effective organizational skills with attention to detail.
  • Ability to create a positive work environment that fosters teamwork.
  • Valid driver’s license and capability to perform job-related driving tasks.

Physical Requirements:
Must be able to stand for long periods and lift items up to 25 pounds.

Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Gibbs Oil Company LP

Gibbs Oil Company is on the lookout for a dynamic and enthusiastic Assistant Manager to join our vibrant team at our Mobil location in Hadley, MA. In this exciting role, you'll be at the heart of our store operations, working closely with the Store Manager to ensure that everything runs like a well-oiled machine. Your day-to-day responsibilities will revolve around supporting daily operations, efficiently managing inventory, delivering top-notch customer service, and overseeing staff performance. You’ll also play a crucial role in maintaining a clean and inviting environment, while handling some administrative tasks like daily reporting. If you're a team player with a positive attitude and a passion for leadership, then this is the perfect opportunity for you! You'll need some prior experience in retail management or a supervisory role, along with excellent interpersonal skills to ensure we provide the best possible customer experience. The role is also about fostering teamwork and creating a positive work environment where everyone thrives. As part of our team, you’ll enjoy health and dental insurance, a 401k plan, and valuable time off for sick days and vacations. So if you're ready to take the next step in your career and make a real impact at Gibbs Oil Company, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Gibbs Oil Company LP
What are the primary responsibilities of an Assistant Manager at Gibbs Oil Company?

As an Assistant Manager at Gibbs Oil Company, your core responsibilities include assisting the Store Manager with daily operations, managing inventory, providing exceptional customer service, and overseeing staff performance. You'll also maintain cleanliness in the store and handle important administrative tasks, such as daily reporting.

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What qualifications should I have to apply for the Assistant Manager position at Gibbs Oil Company?

To be considered for the Assistant Manager position at Gibbs Oil Company, you should ideally have prior experience in retail management or a supervisory role. Strong customer service skills, the ability to manage inventory efficiently, and experience in training team members are also highly valued.

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Is prior retail management experience necessary for the Assistant Manager role at Gibbs Oil Company?

While it's preferred, prior retail management experience isn’t strictly necessary for the Assistant Manager role at Gibbs Oil Company. However, having a background in supervisory roles or related fields can significantly enhance your candidacy and readiness for the position.

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What kind of work environment can I expect as an Assistant Manager at Gibbs Oil Company?

As an Assistant Manager at Gibbs Oil Company, you can expect a supportive and energetic work environment that fosters teamwork and collaboration. The company values a positive atmosphere where employees are encouraged to grow and succeed together.

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What benefits are offered to Assistant Managers at Gibbs Oil Company?

Gibbs Oil Company offers a comprehensive benefits package for Assistant Managers, including health and dental insurance, a 401k plan, sick time, and vacation time to ensure work-life balance and employee well-being.

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Common Interview Questions for Assistant Manager
What strategies would you use to improve customer service as an Assistant Manager?

To enhance customer service as an Assistant Manager at Gibbs Oil Company, I would prioritize staff training, foster a customer-centric culture, and implement regular feedback mechanisms to continually improve service quality.

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How would you handle a conflict between team members?

In the role of Assistant Manager, I would first mediate a conversation between the involved parties to understand their perspectives. By promoting open communication and offering solutions, I would help them reach a resolution conducive to teamwork.

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What is your experience with inventory management?

I have extensive experience with inventory management, including tracking stock levels, conducting regular audits, and optimizing product placement to reduce shrinkage and enhance sales, which would be vital for my role as Assistant Manager.

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Can you provide an example of when you went above and beyond for a customer?

Certainly! I once helped a customer who was struggling to find a specific product by personally searching the stockroom and even arranging a special order, ensuring the customer left satisfied, reflecting the commitment to excellent service I’d bring to the Assistant Manager role at Gibbs Oil Company.

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How do you prioritize your tasks in a fast-paced retail environment?

I prioritize tasks in a fast-paced environment by assessing urgency and impact on overall operations. I utilize daily checklists and delegate responsibilities effectively to ensure all critical activities are addressed promptly.

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What leadership qualities do you think are essential for an Assistant Manager?

Key leadership qualities for an Assistant Manager include strong communication skills, empathy, decisiveness, and the ability to inspire and motivate staff. These qualities would help create a positive and productive work environment at Gibbs Oil Company.

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How would you ensure compliance with company policies and procedures?

I would regularly train my team on company policies and procedures, conduct audits, and promote open lines of communication to ensure everyone understands and follows compliance standards effectively in the role of Assistant Manager.

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Describe a time when you successfully trained a new team member.

I successfully trained a new team member by creating a structured onboarding program that included hands-on mentoring, regular check-ins, and feedback sessions, ensuring they felt supported and integrated into the team.

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What role does teamwork play in your management style?

Teamwork is crucial in my management style; I believe in fostering a collaborative environment where each team member's input is valued, leading to greater engagement, productivity, and a positive workplace culture.

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What are your long-term career goals, and how does the Assistant Manager role fit into them?

My long-term career goals include developing my managerial skills and advancing within the retail industry. The Assistant Manager role at Gibbs Oil Company aligns perfectly with these aspirations as it offers opportunities for leadership and professional growth.

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Gibbs is a gasoline and convenience store retailer with headquarters in Lynnfield, Massachusetts. We own and operate 16 retail locations in the greater New England area. We are dedicated to rebuilding our sites with state of the art gasoline facil...

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Full-time, on-site
DATE POSTED
April 12, 2025

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