Dining Server (Part-Time) - job 1 of 3

As a Dining Server at Givens Highland Farms, your responsibilities include setting up the dining area for meal service, assisting residents with menu selections, ensuring that dietary requirements are met, and maintaining cleanliness in the dining space. You will also help with carry-out and delivery meals as needed, providing a supportive and attentive dining experience for our residents.

While a high school diploma or GED is preferred for the Dining Server role at Givens Highland Farms, the most important qualification is having a working knowledge of sanitary standards related to food handling and preparation. A warm, friendly demeanor and a passion for serving the elderly are also essential to thrive in this position.

The Dining Server position at Givens Highland Farms requires flexibility. The dining area operates Monday through Thursday from 11 am to 8 pm, and on weekends from 8 am to 8 pm. We are looking for candidates who can work evenings during the week, as well as Saturday and Sunday shifts at various times.

Dining Servers at Givens Highland Farms can enjoy a variety of benefits! We offer Paid Time Off (PTO), a referral bonus program, and a 403(b) retirement plan with a 6% matching contribution. Plus, you’ll have access to our Employee Assistance Network for additional support.

To apply for the Dining Server position at Givens Highland Farms, visit our website and navigate to the careers section where you can find the application link. Make sure to submit your resume and any relevant experience you have in food service or working with seniors.

When answering, highlight any previous experience in food service, especially in senior living or healthcare environments. Share specific instances where you provided excellent customer service or how you adapted to meet the needs of diverse clientele.

Discuss your understanding of common dietary restrictions and the importance of keeping track of residents' dietary needs. You might want to explain how you'd ensure meals are served appropriately and how you would communicate with kitchen staff regarding residents' needs.

Use the STAR method (Situation, Task, Action, Result) to describe a past conflict. Emphasize your communication skills and ability to find common ground while maintaining professionalism and empathy, especially in a dining service setting.

Emphasize the significance of collaboration in ensuring a smooth service experience. Discuss how effective communication and support among the team lead to greater efficiency and a better dining experience for residents.

Describe your approach to time management and prioritization. Mention how you plan ahead and remain organized to ensure that all guests are attended to while maintaining a clean and efficient work environment.

Talk about your knowledge of health regulations, the importance of personal hygiene, and how you keep dining areas clean. You might want to mention specific practices such as regular cleaning schedules and expectations for personal conduct.

Share your strategies for providing attentive service, such as actively listening to residents, engaging in friendly conversation, and customizing their dining experience based on their preferences and needs.

Express your genuine interest in the mission and values of Givens Highland Farms. Discuss the significance of supporting the elderly community and how you are aligned with the organization's commitment to dignity and respect.

Discuss your approach to handling complaints effectively. Emphasize empathy, willingness to listen, and the importance of finding a solution that addresses the resident’s concerns in a timely manner.

Provide an example of a time when you took the initiative to assist others, focusing on how your actions created positive outcomes for residents or your team.