Inside Sales Representative

An Inside Sales Representative at GoNetspeed is responsible for generating new sales through outbound and inbound means, including making cold calls and following up on leads. You will also work to retain existing customers by ensuring their needs are met post-installation, maintain accurate sales records, and collaborate with team members to meet or exceed sales quotas.

To be successful as an Inside Sales Representative at GoNetspeed, candidates should have excellent communication skills, a passion for helping others, and a desire to work in a sales environment. A background in sales or customer service is preferred but not mandatory. The ideal candidate should be motivated and enjoy working collaboratively within a team.

The Inside Sales Representative position at GoNetspeed operates from 11:30 AM to 8:00 PM, Monday through Friday. This schedule is designed to allow flexibility while providing you with the opportunity to connect with customers during peak hours.

Inside Sales Representatives at GoNetspeed earn an hourly base pay ranging from $14.40 to $19, along with uncapped commission opportunities. Representatives who achieve their sales goals can earn total compensation ranging from $50,000 to $54,000 annually. This mix of guaranteed salary and commission creates a lucrative opportunity for driven sales professionals.

Inside Sales Representatives at GoNetspeed enjoy a comprehensive benefits package that includes employer-sponsored health, dental, and vision insurance. Additional benefits include a matching 401K plan, generous holiday pay, and paid time off, which reflect our commitment to the well-being and success of our employees.

To generate leads successfully as an Inside Sales Representative, I would utilize both inbound methods, such as responding to inquiries from our website, and outbound strategies like cold calling. Networking within local communities and leveraging social media for outreach would also form part of an effective lead generation strategy.

In my previous sales role, I consistently met and exceeded my quotas by focusing on building strong relationships with customers and understanding their needs. I tracked my progress meticulously and adjusted my strategies based on sales data and customer feedback to ensure optimal performance.

Handling objections effectively involves first actively listening to the customer's concerns and empathizing with their situation. I then provide factual information and positive insights about our services, turning their concerns into opportunities to demonstrate how GoNetspeed's offerings can solve their needs.

I'm motivated by the opportunity to connect with people and make a positive impact on their lives through technology. At GoNetspeed, I find the mission of delivering reliable Internet service particularly exciting, knowing that my efforts contribute to empowering communities and enhancing connectivity.

I prioritize my sales activities by assessing the potential impact of each task. I focus on high-potential leads first, ensuring that I'm addressing urgent customer inquiries. I also allocate specific times for follow-ups and new outreach efforts, helping to maximize my productivity and effectiveness.

In a past sales conversation, a prospect initially expressed reluctance. I asked questions to better understand their hesitation and provided tailored solutions to their concerns. After addressing their reservations with clear examples and reassurances, I successfully turned their ‘no’ into a ‘yes’ and closed the sale.

A successful Inside Sales Representative excels in communication, active listening, and building relationships. They should be resilient in the face of challenges and have the ability to adapt their sales techniques based on customer feedback. Additionally, a genuine passion for customer service and teamwork enhances their effectiveness.

Maintaining accuracy in sales records is vital. I ensure that after each call or interaction, I promptly update our CRM system with all necessary details. Regularly reviewing and reconciling my records helps me catch any discrepancies early and maintain a reliable database.

I am drawn to GoNetspeed because of its commitment to community connectivity and excellence in service. The supportive and growth-oriented culture resonates with my professional values, and I am excited about contributing to a team that is dedicated to bringing positive change through technology.

Excellent customer service means going above and beyond to understand and address a customer’s needs effectively. In sales, it involves providing accurate information, being responsive, and ensuring that customers feel valued and appreciated through every interaction. This approach builds trust and fosters long-term relationships.