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Energy Product Expert (SME)

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximizing ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.

Your role

We are looking for an experienced Energy Domain Subject Matter Expert (SME) to join our product team. The SME will play a critical role in localizing our product for energy retailers in the US - with an initial focus on deregulated energy markets. This role involves deep collaboration with cross-functional teams, providing expert insights into the local energy market, regulatory landscape, and industry practices. The ideal candidate will leverage their domain expertise to ensure our product is tailored to meet regional needs and deliver maximum value to our customers.

Where and how you’d work

Headquartered in Antwerp, we also have an office in London and co-working spaces in Reading (UK), Austin (US), and Melbourne (ANZ). This is a Remote-First role from within Texas. You have a choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you'll do

Energy Retailer Domain Expertise:

  • Serve as the primary energy industry expert within the product team, providing in-depth knowledge of the local energy market, including regulations, standards, and best practices: 

  • Have a deep understanding of energy retailer processes in areas such as pricing, forecasting, and/or portfolio analysis

  • Stay updated on regional energy trends, policy changes, and emerging technologies to inform product development and strategy.

Product Localization:

  • Collaborate with product managers, engineers, and designers to localize Gorilla’s product for the US market.

  • Ensure the product meets local requirements and addresses specific challenges faced by regional energy retailers.

  • Product testing and feedback to ensure that domain-specific features work as they should and that the software reflects industry best practices.

Training and Support:

  • Provide training and support to internal teams and external partners on local energy market dynamics and product functionalities.

  • Develop documentation and resources to aid in the regional adoption of our solutions.

Market Analysis:

  • Collaborate with product managers, marketers, and researchers with competitive analysis and benchmarking to identify opportunities and threats in the local market.

  • Provide strategic insights to guide market entry and expansion efforts in the US.

Stakeholder Engagement:

  • Act as the liaison between the product team and local stakeholders, including customers, regulators, and industry bodies.

  • Gather and synthesize feedback from local users to inform product enhancements and feature development.

What you'll need

  • Deep expertise in US energy market regulations, retail operations and industry trends.

  • Experience working in a product development environment, preferably in SaaS or tech.

  • Strong analytical and problem-solving skills, with the ability to translate complex industry requirements into actionable product insights.

  • Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.

  • Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.

Day in the Life of an Energy Subject Matter Expert (SME)

Morning:

  • Start the day by reviewing updates on local energy market regulations and industry news.

  • Attend a virtual stand-up meeting with the product team to discuss progress, challenges, and priorities.

  • Collaborate with product managers and engineers to review the latest product features, providing insights on local compliance and market needs.

Midday:

  • Engage in a video conference with local energy retailers to gather feedback on the current product version.

Afternoon:

  • Prepare and deliver a training session for the sales team, focusing on the unique aspects of the local energy market.

  • Work on developing documentation and resources to support product localization efforts.

  • Summarize the day’s findings and share insights with the broader product team.

  • Plan for the next day’s tasks and priorities, ensuring alignment with the overall product strategy.

  • End the day by catching up on industry reports and publications to stay abreast of emerging trends and technologies.

What's in it for you

  • Flexible work options—whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). We offer country-specific mobility benefits and the ability to work flexible hours. You will be equipped with the best technology for remote work.

  • A job with purpose—At Gorilla, we’re not just watching the world change—we’re making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we’re here to make a big impact and have some fun along the way.

  • Renumeration Approach which is clear and no-nonsense based on your experience and location.

  • Core Benefits—Wherever your location, you can expect a generous PTO allowance and health insurance coverage.

  • Career Growth opportunities—As Gorilla is growing at an incredible pace, you can leave your mark—growing alongside Gorilla. Lifelong learning is essentially embedded in our organization, and we care about your individual dreams and ambitions, beyond just work.

  • International Travel—We host Gorilla Company-Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Wallonia.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Energy Product Expert (SME), Gorilla

At Gorilla, we're on a mission to reshape the energy industry for a sustainable future, and we're looking for an Energy Product Expert (SME) to join our product team in Austin. This isn’t just another role; it's a chance to be part of something truly impactful. As the SME, you'll dive deep into the intricacies of the US energy market, specializing in deregulated energy environments. Your expertise will help us adapt and enhance our cutting-edge SaaS solutions, ensuring they meet the unique challenges faced by energy retailers. You'll work closely with various teams—product managers, engineers, and designers—to localize our offerings, ensuring they effectively navigate local regulations and industry standards. Your day might include engaging discussions with energy retailers to gather insights, conducting training sessions for your colleagues, and analyzing market trends to inform product development. What’s great about this opportunity is that it embodies flexibility; whether you prefer working from a cozy home office or a vibrant workspace, the choice is yours. Plus, you’ll be equipped with top-notch tech to support you in your remote work. If you're passionate about driving digital transformation in the energy sector and want to contribute to achieving net-zero emissions through innovative tech and data insights, we invite you to explore this opportunity with Gorilla!

Frequently Asked Questions (FAQs) for Energy Product Expert (SME) Role at Gorilla
What are the responsibilities of an Energy Product Expert (SME) at Gorilla?

As an Energy Product Expert (SME) at Gorilla, your key responsibilities include serving as the primary expert on the local energy market, driving product localization to meet regional needs, and ensuring compliance with industry standards. You'll collaborate with product managers and engineers to ensure our solutions are both innovative and relevant, while also providing training and support to internal teams and external partners.

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What qualifications are needed to become an Energy Product Expert (SME) with Gorilla?

To become an Energy Product Expert (SME) with Gorilla, candidates should possess deep expertise in US energy market regulations, retail operations, and industry trends. Experience in a product development environment, particularly with SaaS solutions, is highly desirable. Strong analytical skills and excellent communication abilities are also essential to thrive in this role.

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How does the Energy Product Expert (SME) at Gorilla contribute to achieving net-zero emissions?

As an Energy Product Expert (SME) at Gorilla, your role is integral to developing data-driven solutions that help energy retailers operate more efficiently and sustainably. By localizing our SaaS products to fit regional needs, you ensure that our clients can effectively implement strategies that reduce carbon footprints and promote renewable energy usage, ultimately contributing to net-zero emissions goals.

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What work environment can one expect as an Energy Product Expert (SME) at Gorilla?

At Gorilla, the work environment is flexible and remote-first, meaning you can choose whether to work from an office in Austin, your home, or a mix of both. This autonomy in where and how you work helps foster a conducive atmosphere for creativity and productivity while keeping you connected irrespective of your location.

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What career growth opportunities are available for an Energy Product Expert (SME) at Gorilla?

Gorilla is growing rapidly, offering numerous career advancement opportunities for an Energy Product Expert (SME). As the company expands, individuals can take on more significant responsibilities, contribute to impactful projects, and engage in lifelong learning aligned with personal career ambitions—all while shaping the future of energy solutions.

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Common Interview Questions for Energy Product Expert (SME)
Can you describe your experience with US energy market regulations?

When answering this question, highlight specific regulations you've worked with and how you've applied this knowledge in practical scenarios. Be sure to mention any past roles where you navigated compliance issues, emphasizing your understanding of the local market landscape.

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How do you approach product localization in a diverse regulatory environment?

In your response, discuss how you research local regulations and industry practices, and emphasize collaboration with cross-functional teams to align the product with regional market needs. Providing examples of past experiences where you successfully localized a product will strengthen your answer.

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What strategies do you use to stay updated on energy trends and regulations?

You might mention subscribing to industry publications, attending webinars, and participating in relevant forums. Showing your passion for continuous learning in the energy space will demonstrate your commitment to staying informed and innovative.

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Describe a time you gathered feedback from stakeholders. What was your approach?

Share a specific example where you successfully engaged stakeholders, outlining your methods for collecting and synthesizing their feedback. This approach will showcase your communication skills and your ability to incorporate diverse perspectives into product development.

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How do you ensure that your product meets specific customer needs?

Discuss your approach to understanding customer pain points through interviews, surveys, and direct feedback. Highlight instances where you adapted product features based on customer input to ensure satisfaction and effectiveness.

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What role does data analysis play in your decision-making process as an Energy SME?

Explain how you utilize data analytics to identify market trends and inform product strategies. Describe tools or methodologies you use for analysis, emphasizing the importance of data-driven decisions in achieving company goals.

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How would you manage conflicting priorities within a product development team?

In your response, stress the importance of communication and collaboration when managing conflicting priorities. Share a time when you successfully navigated such a situation, demonstrating your problem-solving and diplomatic skills.

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How do you approach training and supporting teams on product functionalities?

Discuss your method for developing training materials, such as documentation and presentations, and describe how you ensure that your training sessions are interactive and cater to various learning styles.

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In your view, what are the biggest challenges facing the energy retail industry today?

Offer insights into current challenges, such as regulatory changes or consumer expectations, and how they impact product development. Discuss possible solutions you've considered or implemented in past positions.

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What excites you most about working as an Energy Product Expert (SME) at Gorilla?

Share your enthusiasm for the company's mission and the potential for making a meaningful impact in the energy sector. Highlight your passion for innovation and sustainability as well as your desire to be part of a thriving team dedicated to transforming the future of energy.

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DATE POSTED
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