Global Cloud Alliances Manager, US (Remote, US)

As the Global Cloud Alliances Manager at Grafana Labs, your responsibilities will include developing comprehensive go-to-market strategies with cloud partners like AWS and Google Cloud. You will act as a key contact for cloud partner executives, coordinate quarterly business reviews, manage cloud partner programs, and identify opportunities for joint offerings. Your role will also involve cross-functional collaboration and ensuring the organization is prepared for new marketplace features.

To succeed as a Global Cloud Alliances Manager at Grafana Labs, you should have at least 10 years of proven experience in building SaaS ISV partnership programs and a deep understanding of AWS and Google Cloud services. A demonstrated history of achieving goals in high-growth startups and a consultative sales approach will be crucial for enhancing partnerships and ensuring customer satisfaction.

Success for the Global Cloud Alliances Manager at Grafana Labs is defined by your ability to successfully nurture and expand strategic partnerships, develop impactful go-to-market strategies, and drive consistent growth outcomes from cloud collaborations. Your leadership in promoting teamwork and maintaining strong relationships internally and externally will also play a key role.

The onboarding process for the Global Cloud Alliances Manager at Grafana Labs is designed to provide you with comprehensive insights into our partnerships and internal structures. You'll receive training on our strategies and tools, alongside mentorship from the Global Head of Channels and Partnerships, enabling you to hit the ground running.

Grafana Labs offers a competitive compensation package for the Global Cloud Alliances Manager role, which includes a salary range of $250,000 to $272,000 based on your experience. Additional benefits include equity options, performance bonuses, and a range of support services, ensuring you’re supported both personally and professionally.

In answering this question, share specific examples of successful go-to-market strategies you've implemented with cloud partners. Discuss the challenges faced and how you overcame them, emphasizing measurable results achieved.

Approach this question by detailing your strategies for nurturing relationships, such as regular communication, alignment on goals, and co-creating success metrics. Highlight past experiences where you significantly improved partner engagement.

Discuss your hands-on experience with AWS and Google Cloud, including specific services you've utilized and the outcomes. Mention any certifications or training that demonstrates your expertise in cloud solutions.

Outline a specific scenario where your persuasive skills led to gaining support from a stakeholder. Demonstrate your analytical approach, combined with soft skills, to build trust and alignment on partnership goals.

Talk about the metrics you use to evaluate partnership outcomes, such as sales growth, customer satisfaction, and joint marketing effectiveness. Provide examples of how you've used these metrics to make informed decisions.

Explain your comprehensive planning process for cloud events, including pre-event alignment with partners, engagement plans during the event, and post-event action plans to evaluate results and maintain momentum.

Discuss your approach to conflict resolution, emphasizing communication and problem-solving. Provide an example of a conflict you managed successfully and the positive outcomes that resulted from your intervention.

Share your insights on the ingredients of a successful cloud alliance, such as mutual goals, transparency, aligned interests, and continuous feedback loops. Support your answer with an example from your career that illustrates a successful partnership.

Discuss your organizational strategies for prioritizing tasks, such as assessing impact, timeline, and resource availability. Explain how you adjust priorities based on the evolving needs of partners and your company.

Provide a forward-thinking perspective on how Grafana can expand its footprint in the cloud space. Highlight trends you believe will shape the future and how you plan to leverage partnerships to achieve growth objectives.