Operations Program Manager

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in [Insert Location – either the United States and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based. This flexible approach gives team members the best of both worlds: plenty of focus... time along with in-person collaboration that fosters trust and unlocks creativity. About Grammarly Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces. The Opportunity To achieve our ambitious goals, we’re seeking a creative and forward-thinking Operations Program Manager to join our team. As an Operations Program Manager, you are a founding team member of our Engineering, Product, and Design (EPD) Operations group. You will help create the best pathways to connect our teams across EPD and within Grammarly as we scale to reach our aspirations. In This Role, You Will • Be the maestro of multiple programs, guiding them from ideation to launch. • Craft detailed project plans that translate the strategic landscape, company goals, and EPD ways of working. • Spot risks and hiccups early and come up with creative solutions to keep things running smoothly. • Dive into our operations, find improvement areas, and improve them. • Set and track KPIs to measure success and keep us on the path to greatness. • Implement best practices to ensure we’re pressing the envelope on prime effectiveness. • Foster seamless communication and collaboration between Engineering, Product, and Design teams. • Lead the creation and dissemination of internal communications, such as newsletters, podcasts/ video content, and other updates, emphasizing fresh and engaging content and distribution mechanisms that resonate with a diverse workforce. • Bridge the gap between technical and non-technical teams, ensuring everyone’s on the same page. • Manage resources (and find resources) like a pro to meet program goals and deadlines. • Cultivate a positive and supportive team atmosphere where everyone thrives. • Prepare and present regular updates to stakeholders, showcasing progress and achievements. • Ensure EPD is not a black box! Help us share our message, story, successes, and failures across the business so we can all grow together. Qualifications • Has 7+ years of experience in program/project management, especially in tech or product development. • Has a Bachelor’s degree in Business, Engineering, Project Management, or a related field; a Master’s degree is a bonus. • Has a proven track record of leading cross-functional teams and managing complex projects. • Understands engineering, product development, and design processes inside and out. • Demonstrates rock-star organizational and time-management skills are top-notch. • Has excellent communication and can influence and collaborate at all levels. • Is proficient with project management tools like Jira, Asana, Airtable, Notion, Google Suite, MS Project, etc. • Has a PMP, Scrum Master, or other certifications are a plus. • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable. • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust. • Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based. Compensation And Benefits Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) • Annual professional development budget and opportunities Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States Zone 1: $123,000 – $200,000/year (USD) Zone 2: $111,000 – $180,000/year (USD) For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. We encourage you to apply At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #PST