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Business Analyst III, Group Benefits Underwriting

Do you have the desire to be part of a high performing team in the Technology & Systems field? Is a culture where "People Count" and "We do the Right Thing" important to you? Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Underwriting Process & Technology team. The ideal Business Analyst III candidate is someone with a strategic, innovative background, who has previous knowledge in Renewal Underwriting job responsibilities.The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will define epics, expected business outcomes and key results, as well as high level feature decomposition to ensure epic-feature stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment.You are:- A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions.- Able to problem solve and function highly in both an independent and team environment.- Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives.- Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity.You have:- Bachelor's degree or 5+ years of experience in similar role- A broad understanding of group insurance strategies, products, and processes- Experience with our Renewal Underwriting Platform (GCRS)/ Renewal Philosophies- Elevated level of proficiency in Microsoft Office 360, JIRA, Tableau, and/or Confluence tool setsYou will:- Understand customer needs and business demand and align necessary business analyst capacity and skills.- Support lean portfolio planning and budgeting by driving the definition of program epic cost/benefits/business capacity.- Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas.- Perform analysis in support of decisions on organizational design required to achieve a business objective or key result.- Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems.- Perform process analysis as compliment to lean business case analysis.- Develop strong relationships with key business, technical, and project management functions.- Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests.- Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development.- Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats.Reporting Relationships:As a Business Analyst III, you will report to our Manager of Underwriting Business Analysis, who reports to our Leader of Underwriting Process & Technology.Location and Work Arrangement:- The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants.- The work arrangement will be hybrid (2+ days per week in a local Guardian Office).Travel:- Approximately 10% travel required for this positionSalary Range:$67,450.00 - $110,815.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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$89132.5 / YEARLY (est.)
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$67450K
$110815K

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What You Should Know About Business Analyst III, Group Benefits Underwriting, Guardian Life

Are you looking to take your career to the next level? Guardian Life Insurance Company has an incredible opportunity for a Business Analyst III to join our Group Benefits Underwriting team in Helena, MT. If you have a passion for Technology & Systems and thrive in a culture where 'People Count' and 'We do the Right Thing', this role is just for you! In this position, you'll be diving deep into enhancing our Underwriting technology platforms, collaborating with key stakeholders to guide strategy and implementation. Your previous experience in Renewal Underwriting will be invaluable as you participate in planning sessions, define epics, and align business analyst skills to meet customer needs. We’re looking for someone who’s not just detail-oriented but also capable of building strong relationships—investing time to understand the perspectives of others in the process. With a focus on continuous improvement, you will become the go-to resource for technical assistance and ensure all projects are delivered to meet our high standards. If you have a bachelor’s degree or over 5 years of experience in a similar role, along with proficiency in tools like Microsoft Office 360 and JIRA, we want to hear from you. At Guardian, we offer a supportive and flexible environment that aligns with your personal and professional goals. Come join us and be part of something bigger as we inspire well-being for our customers and colleagues alike.

Frequently Asked Questions (FAQs) for Business Analyst III, Group Benefits Underwriting Role at Guardian Life
What are the primary responsibilities of the Business Analyst III at Guardian Life Insurance Company?

The Business Analyst III at Guardian Life Insurance Company plays a crucial role in enhancing the Underwriting technology platforms. This includes defining epics and business outcomes, participating in workshops, and collaborating with key stakeholders to implement effective business solutions. The position also involves conducting process analyses and supporting portfolio planning to drive optimal results.

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What qualifications are required for the Business Analyst III position at Guardian Life?

To qualify for the Business Analyst III position at Guardian Life Insurance Company, candidates should hold a Bachelor’s degree or have over 5 years of experience in a similar role. Additionally, a strong understanding of group insurance products and proficiency in tools like Microsoft Office 360, JIRA, and Tableau are essential for success in this role.

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How does the Business Analyst III contribute to stakeholder relationship management at Guardian Life?

The Business Analyst III significantly contributes to relationship management by actively developing and maintaining strong connections with key stakeholders. This involves gathering information about needs and interests, which is essential for aligning business objectives and enhancing departmental productivity within Guardian Life Insurance Company.

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What skills are most important for success as a Business Analyst III at Guardian Life?

Success as a Business Analyst III at Guardian Life Insurance Company hinges on strong analytical skills, problem-solving capabilities, and the ability to communicate effectively across different levels of the organization. A focus on collaboration, understanding customer needs, and applying strategic thinking are also vital traits for thriving in this role.

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What is the work environment like for the Business Analyst III position at Guardian Life?

The work environment for the Business Analyst III at Guardian Life Insurance Company is hybrid, with a mix of in-office and remote work. This flexible arrangement supports collaboration with colleagues while allowing for a work-life balance. Team members can expect a culture built on respect, ethical standards, and continuous improvement.

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Common Interview Questions for Business Analyst III, Group Benefits Underwriting
Can you explain your experience with Renewal Underwriting and how it relates to the Business Analyst III role?

When answering this question, draw on specific examples from your previous work in Renewal Underwriting. Highlight your familiarity with the processes involved and how those experiences can enhance your ability to analyze data, define epics, and interact with stakeholders effectively in the Business Analyst III position.

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Describe a situation where you had to gather requirements from multiple stakeholders.

In responding to this question, provide a detailed example of a project where you facilitated requirements-gathering sessions. Emphasize your communication skills, adaptability, and ability to synthesize diverse perspectives to ensure that the final solution met business needs while maintaining stakeholder satisfaction.

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How do you approach problem-solving in a team environment?

An effective approach would include discussing your process for collaborative brainstorming and evaluation of solutions. Share an instance where your team overcame a challenging issue by combining your strengths and leveraging different viewpoints to reach a successful outcome in a past project.

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What tools do you use for project management and how have they helped you in your past roles?

Mention specific tools such as JIRA or Confluence, discussing how they have streamlined your project management processes. Provide concrete examples of how you used these tools to manage tasks, track progress, and communicate effectively with your team.

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Can you give an example of a time when you identified a significant opportunity for improvement in a process?

Share a specific instance where your keen analytical skills led you to identify an area that needed enhancement. Explain how you gathered the necessary data, presented it to your team, and facilitated a strategy to implement meaningful changes that improved efficiency.

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How do you ensure that projects align with business goals and user needs?

A solid response will include your practice of establishing clear communication with stakeholders. Explain how you prioritize business requirements, analyze user feedback, and often revisit project goals to maintain alignment with overall business objectives throughout the project lifecycle.

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What strategies do you employ for effective communication with non-technical stakeholders?

For this question, provide insights into how you simplify technical concepts for users. Share an experience where your ability to translate complex information into relatable terms helped bridge the gap between technical teams and non-technical stakeholders, ensuring clear understanding and buy-in.

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Describe a challenging project you worked on and how you overcame the obstacles.

Highlight a challenging project by detailing specific obstacles you faced, the skills you employed to navigate through them, and how your leadership and collaboration fostered a positive resolution. Be sure to focus on the outcomes achieved as a result of your efforts.

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Why do you want to work for Guardian Life in this role?

In responding, connect your values and career goals with the mission of Guardian Life Insurance Company. Speak about how the company's focus on inspiring well-being resonates with you and how you see yourself contributing to and growing within the organization.

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How do you prioritize tasks when managing multiple projects?

Discuss your methods for prioritization, such as using a task management tool or framework to assess deadlines and impact on business objectives. Illustrate your approach with an example from a past project where you successfully managed competing priorities to deliver results on time.

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In 2021, we expanded our purpose as an organization to inspire well-being™. We established Guardian’s North Star going forward and began a three- to five-year process of transformation and progress. The effort gained momentum last year across our ...

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Full-time, hybrid
DATE POSTED
December 22, 2024

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