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Sales Associate - job 1 of 2

Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

Customer-focused and thinking in a commercial way. 
Interested in trends and fashion. 
Communicative, positive, and open-minded 
Willing to learn, adaptable and action-oriented. 
Collaborative, inclusive and supportive 
Self-motivated, confident, and resilient

Compensation: $17.00

Additional Information

This is a Part-Time position offering 10-25 hours a week.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this US based colleagues also receive: 

25% Staff Discount  
Medical, Vision and Dental Coverage  
Employee Assistance Program  
Vacation, Wellness, Holiday, and Parental Pay  
 Health, and Dependent Care FSA.  
Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here. 

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$43600 / YEARLY (est.)

min

max

$35200K

$52000K

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What You Should Know About Sales Associate, H&M Group

As a Sales Associate at COS, located in vibrant East Rutherford, NJ, you're not just another face in the crowd; you're the friendly ambassador of our brand! Your primary mission is to create delightful shopping experiences that resonate with our customers and showcase the core essence of COS. Imagine yourself engaging with enthusiastic shoppers, guiding them seamlessly through their shopping journey with a mix of warmth and genuine support. You'll be collaborating with a passionate team, crafting moments that leave a lasting impression on each visitor. Whether you're initiating friendly chats, assisting at the cash desk, or lending a helping hand in the fitting rooms, every interaction counts. Your role is pivotal in enhancing their experience, from the moment they step foot in the store to their delightful departure. You’ll also tackle essential tasks such as processing deliveries and teamwork in stocking and merchandising the latest trends. While a background in customer service and textile knowledge can give you a little boost, what really counts is your customer focus and commercial mindset. A passion for fashion, adaptability, and a positive demeanor are your keys to success. So if you're ready to embark on this fulfilling journey with COS, where style meets substance, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Sales Associate Role at H&M Group

What are the main responsibilities of a Sales Associate at COS?

As a Sales Associate at COS, your main responsibilities include creating memorable experiences for shoppers, assisting them on the sales floor, managing fitting rooms, and handling cash operations efficiently. You'll also be involved in processing deliveries, replenishing stock, and merchandising the latest apparel, ensuring that the store remains visually inviting.