Job details

Assistant Community Manager

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

As an Assistant Community Manager, you are responsible for assisting with the planning and coordinating of community events, activities, and projects. Your responsibilities will include but are not limited to, handling the routine office work and administrative duties for the community. The time allocation mentioned below may vary depending on the community’s needs. Annual or semi-annual travel may be required for this role.

Responsibilities

Resident Relations (~40% of time)
Cultivate resident satisfaction within your community
Address resident issues with care and urgency
Understand when it is appropriate to involve the Community Manager in resident issues
Plan and execute community events as directed by the Community Manager
Collections (~40% of time)
Prepare bills and statements for approval by the Community Manager
Ensure all rent is collected on time
Complete all legal action and notices required in compliance with State and Fair Housing Standards
Sales and Leasing (~10% of time)
Assist in ensuring all homes are ready to be occupied within Havenpark expectations
Assist CM and SLA with document preparation or coordination for new move-ins or lease renewal
Work Orders (~10% of time)
Manage work orders to ensure all rental work orders are completed within 48 hours of receipt

Qualifications

Education: You have a high school diploma or GED
Experience: You have a minimum of 1 year of experience in property management
Physical Demands: You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting of materials and supplies from time to time

We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.

Havenpark Communities Glassdoor Company Review

4.3

Havenpark Communities DE&I Review

No rating

CEO of Havenpark Communities

Robbie Pratt

Approve of CEO

Average salary estimate

$46000 / YEARLY (est.)

min

max

$40000K

$52000K

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What You Should Know About Assistant Community Manager, Havenpark Communities

At Havenpark Communities, we're on a mission to create caring and vibrant communities for our residents, and we're looking for an enthusiastic Assistant Community Manager to join our team in Amherst, OH. In this role, you will play a vital part in enhancing the living experience for our residents by planning and coordinating community events that truly bring people together. You’ll be involved in fostering resident satisfaction, addressing concerns with urgency and sensitivity, and collaborating with our Community Manager to ensure a supportive environment. This isn’t just a typical office job; you’ll spend time helping to maintain relationships with residents, handling collections, ensuring timely rent collection, and managing work orders to ensure our community stays exemplary. You should have at least a year of experience in property management and possess a high school diploma or GED. What truly sets Havenpark apart is our caring culture, guided by our core values of Respect, Grit, Collaboration, Stewardship, and Boldness. We pride ourselves on creating a rewarding and inclusive workplace where everyone can thrive. Additionally, we offer competitive salaries, extensive health benefits, generous paid time off, and opportunities for growth and development. If you’re passionate about community living and excited to make a difference, we invite you to be part of our journey at Havenpark Communities.

Frequently Asked Questions (FAQs) for Assistant Community Manager Role at Havenpark Communities

What does an Assistant Community Manager do at Havenpark Communities?

As an Assistant Community Manager at Havenpark Communities, the role is vital in enhancing resident relations and managing community functions. You'll assist with planning events, addressing resident issues, ensuring timely rent collection, and managing work orders. This position allows you to directly contribute to creating a supportive and thriving community for residents.